3 Adapting to Others PREVIEW Culture and CommunicationGender and CommunicationBarriers to Bridging Differences and Adapting to OthersAdapting to Others Who Are Different From You
4 Culture & Communication Culture is a learned system of knowledge, behavior, attitudes, beliefs, values, and norms that is shared by a group of people.Cultures are not staticA Co-Culture is a cultural group within a larger culture.AmishGender
5 Culture & Communication Intercultural communication occurs when individuals or groups from different cultures communicate.Culture shock refers to a sense of confusion, anxiety, stress, or loss that occurs when you encounter a culture that has little in common with your own.Our culture and life experiences determine our world view – the general perspective that determines how we perceive what happens to us.
6 Cultural ContextsPeople from different cultures respond to their surroundings or cultural context cues in different ways.High-context CulturesNonverbal cues are extremely importantCommunicators rely on the contextLow-context CulturesRely more explicitly on languageUse fewer contextual cues to interpret information
8 Cultural Values Masculine and Feminine Perspectives Avoidance or Tolerance of UncertaintyDistribution of PowerIndividualism or Collectivism
9 Cultural Values: Masculine/Feminine Emphasize building relationships and seeking peace and harmony with othersMasculineEmphasize getting things done and being assertiveTend to value traditional roles for men and womenNot a reflection of biological sex
10 Cultural Values: Uncertainty and Certainty Avoidance of UncertaintyLike to know what will happen nextDevelop and enforce rigid rules for behavior and establish more elaborate codes of conductTolerance for AmbiguityTend to be comfortable with uncertaintyRelaxed, informal expectations from others
11 Cultural Values: Approaches to Power Decentralized ApproachLeadership is not vested in one person, power is decentralizedDecisions are likely to be made by consensusCentralized ApproachMilitaristic approach to powerPrefer strongly organized, centrally controlled form of government
12 Cultural Values: Individualism & Collectivism Collectivistic CulturesChampion what people do together and reward group achievementStrive to accomplish goals for the benefit of the groupIndividualistic CulturesIndividual recognitionSelf-realizationTend to be loosely knit socially
13 Gender & Communication Sex-based ExpectationsStarts at birthGender roles are transmitted via communicationWhy and how Women & Men CommunicateInstrumental and expressive orientationsContent and relational dimensions of messages
14 Barriers to Bridging Differences Assuming SuperiorityEthnocentrismAssuming SimilarityStereotyping & PrejudiceStereotyping involves pushing others into inflexible, all-encompassing categoriesPrejudice is a judgment someone has made based on the assumption that we already know all of the information we need to know about a person.Different Communication Codes
15 Adapting to Others Seek Information Listen and Ask Questions Tolerate AmbiguityDevelop MindfulnessEngage in self-talkBecome other-orientedOther-oriented communicationSocial decenteringEmpathy & sympathyAdapt to others
16 What questions do you have? Homework:1.) Reading?2.) Turn in assignments?