1. ICT in Rural Development : Towards effective Governance SASAR M&E Workshop by Shashank Ojha Sr. e-Government Specialist e-Government Practice - ISG The World Bank

2. Shashank Ojha - The World Bank2 Background 2/3 of Population in Rural India – 25 % share in GDP Farmers increasingly getting marginalized – both economically and politically Flawed business model – heavy investment in inputs, high debt operations, crop failure, lack of institutional credit / crop insurance, MSP below Mkt. Price etc. Farmer not assured of a ‘minimum return’ on his labour and investment Survival of Indian Farmer – Uncertainly of income, unbearable debts, loss of status, inability to understand economic and political factors responsible for downslide, Bankruptcy and suicides

3. Shashank Ojha - The World Bank3 E- Governance - Lessons ICT in Rural Development Very wide scope - high potential area ! High Risk – High Returns projects ! Difficulties abound –Delayed, limited functionality, budget over- runs Financial Sustainability –Rarely achieved - Business Models / PPPs ? Grassroots consultation – client focus ! –Top down approach rarely works ! Local language / Locally relevant content –English content, illiteracy, target audience ? Sector level Solutions !

4. Shashank Ojha - The World Bank4 E- Governance - Lessons Need for a Overall Framework Piecemeal approach is normally ineffective Need to develop a Framework - to achieve benefits of integration & effectiveness Adhoc approach, standalone systems and multiplicity of databases create more problems Business Process Re-engineering is the key.

5. Shashank Ojha - The World Bank5 E- Governance - Lessons Need for a Overall Strategy

6. Shashank Ojha - The World Bank6 Key Components Agriculture Portal - Uttaranchal Govt.

7. Shashank Ojha - The World Bank7 Key Components Rural Citizen Services

8. Shashank Ojha - The World Bank8 Key Components Panchayati Raj Institutions

9. Shashank Ojha - The World Bank9 Key Components Forest Management Systems

10. Shashank Ojha - The World Bank10 Key Components Rural Cooperatives

11. Shashank Ojha - The World Bank11 Key Components Rural Education - Pilot ICT in Rural Districts of Pune

12. Shashank Ojha - The World Bank12 Key Components ITC’s e-Choupal Model

13. Shashank Ojha - The World Bank13 Key Components Irrigation - Overall Framework

14. Shashank Ojha - The World Bank14 Key Components FM Radio : Agriculture Dissemination Systems Latest Agriculture technologies Weather Crop, pesticides, seeds Govt Schemes Market rates Pilot ICT Project in Pune

15. Shashank Ojha - The World Bank15 Key Components Micro Finance Systems Portfolio Quality. Portfolio-quality remains excellent with portfolio-at-risk > 30 days of 0.0%. Source : SKS Microfinance

16. Shashank Ojha - The World Bank16 Overall Framework M & E and Overall framework

17. Shashank Ojha - The World Bank17 Key Components Software Strategy COTS Vs Bespoke Development. Integration Issues. Licensing Policy. Cost Effectiveness. Open Source Software

18. Shashank Ojha - The World Bank18 Key Components Hardware Strategy Data Center Architecture. Server Clusters. Environmental Conditions. Scalability Criterion. Security. Concurrency of the Architecture. Uninterrupted Power Supply

19. Shashank Ojha - The World Bank19 Key Components Data Strategy Centralized Availability of Data. Highest Level Organizational Support for Data Creation Activity. Separate Data Management Team. Modular Data Entry Teams. Right Size the data.( Use Live Data First) Data Entry at the point of inception.

20. Shashank Ojha - The World Bank20 Key Components Network Strategy Network Access Requirements. Bandwidth Requirements. Medium for connectivity. –Leased Lines. –VSATs –Fiber Connectivity Time Requirements. Access Control. Security of Connection.

21. Shashank Ojha - The World Bank21 Key Components Web Strategy Creation of Departmental Intranets. Seamless Integration with Internets. Use of E-mails as a tool for capacity building. Information Dissemination over the web as a tool to Transparency. Browser Based GUIs for Internal Applications. Multi Lingual Interface. Response Times to capture eye balls.

22. Shashank Ojha - The World Bank22 Key Components People Strategy Change Management is Very Important. Build capacity - continued Training. Bringing in Knowledge Culture. Creating IT environment with in RD Organizations. Presence of Effective IT department. ‘Buy in ‘ from the senior most management with in the organization. Reducing Corruption.

23. Shashank Ojha - The World Bank23 E- Governance - Lessons Industry Best Practices

24. Shashank Ojha - The World Bank24 E- Governance - Lessons Industry Best Practices

25. Shashank Ojha - The World Bank25 E- Governance - Lessons Focus on Project Management

26. ICT in Rural Development Sector: Towards effective Governance Thank you.