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Microsoft Retail Management System Microsoft Retail Management System Success depends on more than store location.

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Presentation on theme: "Microsoft Retail Management System Microsoft Retail Management System Success depends on more than store location."— Presentation transcript:

1 Microsoft Retail Management System Microsoft Retail Management System Success depends on more than store location

2 Agenda Retail Owner’s World Microsoft in Small & Medium Retail Microsoft’s Suite for Small & Medium Retailers Retail Management System Key Benefits Retail Management System Overview Retail Management System Feature Highlights

3 Can You Relate? Solving Your Pain: Our Vision Pressure to change Need to get on top of business information Need to improve customer service Need more productivity from my employees Need more control Anxiety over changing Low cost No worry, hassles Doesn’t require in-house experts to use & get value Less time away from my business Solution Total Cost of Ownership Ecosystem Software suite built for the retailer designed to fully automate their business across all channels of commerce… …with a low TCO that provides quick return on investment (ROI). …delivered with partners to create a full solution for the customer…

4 About Our Company ASSURED COMPUTING TECHNOLOGIES Over 1,000 Customers coast to coast and beyond. Over 10 Years in POS systems Microsoft Certified Partner

5 Microsoft in Retail What it means to you Customer Commitment Industry Leadership Product Innovation

6 Microsoft in Retail What it means to you Industry Leadership Over 65% of POS lanes run on Windows Broad ecosystem of local, specialized retail partners Over 30,000 SMB customers worldwide Microsoft R&D investment is highest in industry Top retailers use Microsoft

7 Microsoft in Retail What it means to you Customer Commitment Industry Leadership Outstanding customer support available 24/6 A complete set of in-depth customer training tools Ongoing market research to address customer needs Knowledgeable and responsive partners

8 Microsoft in Retail What it means to you Customer Commitment Industry Leadership Product Innovation Product development investment up 300% since 2002 Over 50 dedicated software engineers Intelligent workflows for efficient transaction processing Wide compatibility with POS hardware and devices Complete solution suite for small and medium retailers

9 Retail Management System Store Operations GP, Solomon, Axapta, Navision Retail Management System Headquarters Microsoft Office System A Software Suite Built for Retailers Store Front Applications Back of Store Applications Small Retailer Mid-size Retailer

10 Microsoft Retail Management System Key Benefits Streamline operations Improve profit margins Build customer loyalty Manage business, not technology Have a life outside your business

11 Microsoft Retail Management System Key Benefits Streamline operations Automatically generate POs View inventory status & best-price suppliers Speed checkouts Receive shipments & update inventory Track inventory offline Share reports Connect POS data with Microsoft Office, Dynamics GP, QuickBooks & more

12 Microsoft Retail Management System Key Benefits Easily adjust pricing Identify best selling items Track ROI from marketing Eliminate card payment terminals & fees Increase employee productivity Up-sell & cross-sell your customers Improve profit margins

13 Microsoft Retail Management System Key Benefits Customize receipts & price labels Reduce out of stocks Accept multiple tenders Use flexible pricing structures Tailor marketing to customer preferences Convey a professional image Reprint receipts Protect customers’ card information Build customer loyalty

14 Manage business, not technology Microsoft Retail Management System Key Benefits Easily install & use RMS Train employees in minutes Gain insight & make decisions Access online help Tailor POS screens Manage different inventory types Add new lanes or stores Utilize existing PC & software investments

15 Microsoft Retail Management System Key Benefits Eliminate the need to always be onsite Keep business data secure Track employee performance & attendance Identify theft or shrinkage Have a life outside your business

16 Next Steps Get Started Today! (Insert Partner Call to Action) Get a free evaluation of RMS software Plan implementation and deployment

17 © 2006 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

18 Control pricing, purchasing & inventory across stores View & analyze data company wide Set and monitor policies and procedures for every store Process customer transactions Run real-time, customizable reports Manage inventory, customers, pricing, vendors, purchasing & more in stores Product Overview Head Office / Lead Store Your Business Individual stores

19 Product Overview Control pricing, purchasing & inventory across stores View & analyze data company wide Set and monitor policies and procedures for every store Process customer transactions Run real-time, customizable reports Manage inventory, customers, pricing, vendors, purchasing & more in stores Headquarters Individual Stores

20 RMS Store Operations RMS Headquarters Microsoft Dynamics-GP RMS and GP Integration Inventory Receipts Sales Transactions Customer Payments Receivables Management Bank Reconciliation Purchase Order Processing General Ledger POS Station Customers, Inventory, Supplier, and Sales Data

21 Accounting Integration Options Basic Accounting Integration Advanced Accounting Integration FromMicrosoft Dynanics SL Dynamics NAV Dynamics AX Dynamics GP Small Business Accounting From 3 rd Parties Dynamics GP, SL, AX, NAV: Accounting Linker from GNS Dynamics GP, SL, AX, NAV: Get Linked from Teknor Dynamics GP: RMS ConnectPro from Professional Advantage Dynamics GP: EasyTrac WMS from ADC Technologies Dynamics AX: Retail Chain Manager from Columbus IT Dynamics NAV: POSLink from Elypsis Inc. Dynamics NAV: RMSync from Davidson-Richards

22 Over 30,000 SMB Customers

23 Case Studies Verticals Specialty Apparel - Janie's Indian River Bazaar Beer/Wine/Liquor - West Side Liquor Large chain implementations Large single store implementation Grand Canyon Association Sporting Goods - Cadence 120 Bicycle Works Jewelry/Gift – Kaufmann de Suisse Kuhlman The Moderne Ltd. Dynamics GP Integration Avila Eastern National (largest RMS customer)

24 Located in Alabama Full-inventory bicycle store with 3,500+ items & special orders Needed to speed orders & store processes Case Study – Cadence 120 Bicycle Works Customer Profile Faster purchasing saves 4 hours a week Customized serial number tracking tells what is assembled Vendors more easily managed Faster and easier repair checkout Exportable data Results “Finally, we manage every item, warranty, and repair in one cohesive system. Each item has its own SKU, and we track serialized items from receiving through assembly and sale." Jon Jeffress, Co-owner, Cadence 120 Bicycle Works Needed serial number tracking from receiving through assembly

25 Located in Florida 4,000+ high-fashion women's apparel, jewelry & accessory items Needed to better manage special orders, notes, stock levels & reminders Case Study – Janie's Indian River Bazaar Customer Profile Revenues up 25 percent Receiving time cut 75 percent Stock turns two to three times faster All handwritten notes in one database Reports used to target marketing Unproductive vendors trimmed More time for customers Results "Microsoft Retail Management System was the best business decision I could have made." Janie Panasis, Owner, Janie's Indian River Bazaar

26 Family-owned business in Minnesota Seven outlets offering wines, liquors, beers, and party supplies Annual growth for over 25 years Case Study – West Side Liquor Customer Profile 74 hrs / month saved on keg registration Quicker transactions Greater flexibility in pricing and ordering Reports show items to push or order Inventory easily tracked and adjusted Results “Twenty-four months ago, we didn't even scan bar codes. Today, we're experiencing unprecedented growth with few administrative headaches." Robert I. Feuling, Owner, Westside Liquor Needed flexibility for individual stores with central control Double-digit sales growth for last two years

27 Family-owned business in Quebec, New York and Florida Sell custom-designed high-end jewelry and watches Needed to reduce duplicate work flows Case Study – Kaufmann de Suisse Customer Profile Ambience is more conducive to buying Less clerical work means more selling Information is typed once for all needs More control over inventory Knowing sales trends guides decisions Results Needed to analyze sales data and focus marketing "If you don't embrace the future, you're clinging to the past. Your customers see all these advantages when they shop other stores. Wouldn't you want to offer them too?" Moneca Kaufmann, General Manager, Kaufmann de Suisse/Montreal

28 11 thriving small-footprint airport stores and kiosks Needed faster checkout lines Needed to reduce paperwork and improve reporting Case Study – Avila Customer Profile Card purchases approved in seconds Buying budgets finished faster Inventory reduced 35 percent Chain-wide stock entered once Receiving time cut & security improved Real-time reports at headquarters Results Needed detailed sales info for airports "Last year Microsoft RMS and Small Business Manager gave us our tightest agreement ever between book and physical inventory." Kathleen Avila, Managing Member, Avila Retail

29 Case Study – Eastern National 227 not-for-profit stores throughout National Parks and historical sites such as Lincoln Memorial & Ford Theater Sell books, memorabilia, glassware Customer Profile Largest stores using RMS account for 80% of $30 million in sales Better sales & cash management reduce problems Inventory-level reports aid purchasing decisions Results “Now we have more timely and accurate inventory and sales reports” Hank Schmoyer, IT Manager, Eastern National Needed more timely reports, better inventory control & replenishment

30 One of Ireland's largest clothing stores In business 80+ years Needed a flexible POS and retail management system Case Study – The Moderne Ltd. Customer Profile Cash flow increased and stock reduced Customer preferences tracked Upsells suggested at checkout Items quickly located Inventories easily tracked and adjusted Results "When we saw how Store Operations connected and talked to everything, we got new ideas that went far beyond our initial plans. Things we thought only the big boys could do started looking possible. Now we've done them." Ross O’Dowling, Owner, The Moderne Ltd. Needed to reduce stockroom space Stock and transaction data accessed remotely Wanted to do online sales

31 6 stores part of National Park Service Sell 800,000 gift & souvenir items with 300,000+ transactions and $20 million annual revenue Needed clear data paths and audit trails between stores and warehouse Case Study – Grand Canyon Association Customer Profile Saved $40,000 in technology costs Increased profits 52% Expenses cut with tighter stock levels Fulfillment speed increased with automated orders System flexibility meets needs Integration with Great Plains provides complete business solution Results “The new system has helped us improve inventory management and reduced overall inventory levels while maintaining required stock levels at the stores. That change translates into cash in the bank, especially during slower winter periods." Brad Wallis, Executive Director, Grand Canyon Association

32 Case Study - Kuhlman Over 70 stores in 18 states Sell modern clothing & accessories Customer Profile Executives make better decisions using real-time, customized reports More cash realized from "charge-and-send" sales & global customer base Complex reconciliations done in minutes End-of-day closing takes "zero" time Results “I expect the Microsoft solution will pay for itself in the first year. Just the staff hours it saves will do that” Scott Kuhlman, CEO, Kuhlman Co. Needed to roll up inventory and financial information regionally and nationally

33 Detailed Installation Slide

34 RMS Store Operations RMS: HQ Operating System Windows 2000, Windows XP or Windows Server 2003 PC Pentium III or greater Pentium IV Recommended Pentium III or greater Pentium IV Recommended RAM 64MB Minimum 128MB Recommended 128MB Minimum 256MB Recommended Hard Disk Space 50MB Available 60MB Available CD ROM Drive YesYes VGA POS: 800x600 Manager: 1024x768 or higher 1024x768 or higher Note: MSDE included on both products. SQL sold separately. SQL recommended for RMS: HQ installations. System Requirements

35 ASSURED COMPUTING TECHNOLGIES, Inc (877) 627-0636 Your Partner in POS Move ahead today and grow!

36 Microsoft Retail Management System Microsoft Retail Management System Success depends on more than store location


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