1. NATIONAL ADDRESSING SYSTEM IN TANZANIA
THE UNITED REPUBLIC OF TANZANIA TANZANIA COMMUNICATIONS REGULATORY AUTHORITY
LEVERAGING ICTs IN THE TRANSFORMATION OF POSTAL AND COURIER SECTOR IN EAST AFRICA CONFERENCE
SESSION: THE ROLE OF POLICY MAKERS IN THE DEVELOPMENT
OF THE POSTAL SECTOR IN EAST AFRICA
NATIONAL ADDRESSING SYSTEM IN TANZANIA
NAIROBI, KENYA
26TH FEBRUARY 2015
HARUNI H. B. LEMANYA
ADDRESSING AND POSTCODES PROJECT SECRETARIAT

2. Outline Background Introduction National Postal Policy
Drivers for change
National Addressing Framework
Principal participating stakeholders
Initial benefits of the national addressing system
Advocacy and awareness campaign
Key Success factor
Conclusion

3. Background Tanzania published the National Postal Policy in 2003.
Tanzania started implementation of the National addressing initiative in 2008/09 after a credible research.
Intensive consultations with key stakeholders were carried out during and after the study.
The Government approved the national addressing system to have multiple use by different stakeholders in the country.

4. Introduction
GOAL: to implement a street-type addressing system with postcodes in order to support the National Development Vision 2025.
OBJECTIVES:
Development of a standardized physical address system.
Installation of street signs and house numbers in urban and rural settlements.
Development of the National Addressing Database System.

5. National Postal Policy
The national address project initiative is a response to the National Postal Policy of 2003.
One of the objective of the Policy is to establish a comprehensive address system that includes among others street names and identification of buildings. 5

6. Major issues Poor service delivery (social, political and economic);
Difficult identification of tax payers;
Not easy to identify people and localities for various purposes;
Uneven distribution of resources;
Uncontrolled immigration;
Poor tourism and hospitality services;
The general perception in the market place is that postal services is somewhat out-of-date! 6

7. aimed at improving living conditions of the people,
Drivers for change
Government is implementing several initiatives
aimed at improving living conditions of the
people,
Rapid urbanisation in the country,
Changing customers’ tastes – No more pen –
pals or hobby declining! IT and digital letters
Liberalisation has increased business including e-business
Globalisation has increased interactions
Issuance for National Identification system
Construction and real estate has increased. 7

8. High rising structures in cities

9. Fast development of satellite cities
Safari city in Arusha
Kigamboni city in Dar es salaam

10. NATIONAL ADDRESSING FRAMEWORK
Addressing System 2 3 1
Street name
Postcode
House number
New assignments
Rural & Urban
Delivery areas, post offices, landmarks
GEOGRAPHIC INFORMATION SYSTEM
ADDRESS DATA BASE
MAPS
Use of street type or physical address and postal codes,GIS and Maps - “address for everyone”

11. Principal participating institutions
Ministry of Communications, Science and Technology
Prime Minister Office, Regional Administration and Local Government ;
President’s Office, Regional Administration and Local Government - Zanzibar;
Ministry of Land and Human Settlement Development ;
Ministry of Energy, Water, Lands and Local Governments - Zanzibar ;
Ministry of Home Affairs;
Ministry of Infrastructure and Communications – Zanzibar;
Tanzania Communications Regulatory Authority ;
Tanzania Posts Corporation;
National Identification Authority
National Bureau of Statistics.

12. Project governance and management
National Steering Committee established as the top decision making organ of the Project.
The Steering Committee comprises of Permanent Secretaries of key Ministries from the Union Government and the Revolutionary Government of Zanzibar.
The Project is managed by a Project Team which reports to the Steering Committee on a regular basis.
A Project Office or Secretariat is at the Regulator - TCRA

13. NATIONAL STEERING COMMITTEE
MANAGEMENT STRUCTURE
NATIONAL STEERING COMMITTEE
NATIONAL PROJECT TEAM
1. PERMANENT SECRETARY, COMMUNICATIONS, SCIENCE AND TECHNOLOGY – CHAIRPERSON
2. PERMANENT SECRETARY, INFRASTRUCTURE AND COMMUNICATIONS GOVT OF ZANZIBAR – CO-CHAIRPERSON
3. PS AND CEOs OF PARTICIPATING INSTITUTIONS - MEMBERS

14. Project Team Structure
STREET NAMING AND HOUSE NUMBERING
INFORMATION SYSTEM AND SYSTEM INTERGRATION
INSTITUTIONAL AND LEGAL FRAMEWORK
AWARNESS AND CAPACITY BUILDING
COORDINATION AND CROSS CUTTING ISSUES

15. NATIONAL ADDRESSING SECRETARIAT
PROJECT OFFICE
DIRECTOR POSTAL AFFAIRS
MANAGER
IT EXPERT AND DATABASE ADMIN
GIS EXPERT
MARKETING EXPERT

16. Postcode system
Postal code” means an identifier for a given postal delivery point or collection of postal delivery points.
Postcodes have been allocated to geographic areas primarily to facilitate the efficient processing and delivery of mail to customers. 
The Postcode list appears in TCRA website:
Special postcodes have been allocated to Government, Public institutions and major customers for dedicated mail delivery.

17. Postcode map POSTCODE interpretation XXXXX 5 digits (numeric)
X st digit = Zone
XX and 2 (1st two digits) = Region in Zone
XXX and 2 and 3 ( 1st three digits) = District
XXXXX - All 5 digits = Ward in District

18. Allocation of Postcodes to big mailers
REGION
DELIVERY AREA/BIGMAILER
POSTCODE
DSM CBD
Regional Commissioner
11800
High Court of Tanzania
11884
Tanzania Revenue Authority
11892
National Microfinance Bank
11886
TACAIDS
11902
HAKIELIMU
11904
CRDB Bank
11887
KINONDONI
Tanzania Communications Regulatory Authority
14414
University of Dar Es Salaam
14910
Ardhi University
14911
TANESCO
14907

19. DEVELOPMENT AND IMPLEMENTATION OF NAPS
NAPS is a database system which is integrated with the Geographic Information System (GIS) - to support processing of spatial data.
It is a web based application – users can access this system by using internet browser e.g Mozila, Google chrome, Internet explorer
It will available in this address -
It is hosted by the Tanzania Communications Regulatory Authority

20. DATA BASE CONFIGURATION AND DISSEMINATION

21. Limitations and threats
House numbering is not logical and inconsistent,
Disjointed and inconsistent spatial database. i.e. Many institutions keep databases suiting their needs. E.g. Local Government, Revenue Authority, Voter’s Registration, National Identification etc.
Street signage available in urban areas mostly regional or provincial capitals.
Inefficiencies by local authorities in giving information about cities and towns.
Until recently there has been no Government body with responsibility to drive the addressing system in the country.

22. CHALLENGES
Poor urban planning, cooperation with other stakeholders, finances, laws, vandalism on the infrastructure, etc

23. Initial benefits of the national addressing system
Government
- State House
- Ministries
- High Court
- Central Bank
- Government Address Directory
Commercial entities
- Banks,
- distribution companies
Government agencies
- Designated Postal Operator preparing for door to door delivery
- National Identification Authority,
- Birth and Deaths Agency

24. Strong Government and political support
Hon. Minister visits Project
H. E. The President receives address poster

25. BANK OF TANZANIA HAS DISPLAYED STREET ADDRESS
Head Office
Street Address 2 MIRAMBO STREET DAR ES SALAAM TANZANIA
Postal Address P.O Box 2939  Dar es Salaam Tanzania
Tel:               Fax:   /8             /4/5/8
Cable BENKUU
SWIFT Code TANZTZTX
Telex 41024
BANK OF TANZANIA HAS EMBRACED WELL THE NEW ADDRESSING SYSTEM

26. ICTs + Address enhance postal services
Receive goods through the Post Office or courier
MPESA, TIGO PESA, VISA, POSTA CASH ETC
Order goods on the internet @
Physical Addressing
PAY ELECTRONICALLY
INTERNET pushes for
new business opportunities

27. Opportunity to develop electronic devices using address and postcodes
Global Positioning System (GPS) can be efficiently used in Tanzania:-
taxi delivery services
Ambulances
Fire engines
Public transportation
Personal transport
Several companies and individuals have shown interests to utilise national addressing system in different ways – Car tracking, city management systems, digital maps etc.

28. Advocacy and awareness creation
The nature of this Project requires intensive awareness campaign involving all major stakeholders, during preparation and execution;
Seminars and workshops have been held for the National Assembly, House of Representatives Zanzibar, Government Departments and Agencies, Postal operators, major postal customers, Universities, Colleges and Schools;
Various methods have been used to disseminate information on the Project - TV Programs, Radio, Road shows, Jingles etc

29. Seminar to National Assembly and House of Representatives, Zanzibar

30. POSTCODES PROJECT SUCCESS FACTORS
Lead stakeholders
initiatives
Economic and Business activities
Political Will
Government support
NATIONAL ADDRESSING
INITIATIVE
UPU and PAPU Support
Legal Framework
Institutional framework
Expertise
Link with other National
Strategies/Projects

31. Conclusion
The postal service is an infrastructure services in the same way as telecommunications, piped gas and electricity, water supply, sanitation and sewerage etc. It has distribution network; accessible to all citizens and firms; has standardised services and responsible for a universal service.
It has to be given its proper recognition and financing by the Government
The National Addressing initiative is not for the Post Office alone, is for the whole spectrum of the social economic setting of a country.
Online businesses must be able to rely on a delivery infrastructure that is efficient, dependable, and fast. Posts offer an extensive network of processing and delivery facilities to meet that need.

32. THANK YOU FOR YOUR ATTENTION
National addressing = promoting national economy and welfare