1. CityU 2011-2012 CE52302-5 E-Commerce Team Assignment and Oral Presentation July 2011 Team Member: Chow Ho Kit, Gary 52557924 Ho Kin Fai, Henry 52558263 Lee Chin Pong 52557973 LEONG TIN YAU, Ivan 52558066

2. How should a company handle Channel Conflict with its distributors?

3. The Definition of channel conflict is… Channel Conflict any situation in which direct competition or damage caused by bypassing a former existing channel partner is perceived to have resulted from the introduction of a new distribution channel.

4. Strategies to avoid Channel Conflict Product Branding - different brand names Product Modification - offer different versions of products Segmentation - separate customers into various groups

5. Should online sales be an independent unit in a click and mortar firm?

6. Click-and-mortar firm What is click-and-mortar? Traditional businesses that developed Web sites to support their business activities in some way.

7. Let’s see the framework of Apple Case investigation in apple shop

8. The Portal of Apple Store

9. Case investigation in apple shop Where can I buy Apple Product? http://www.apple.com/buy

10. Case investigation in apple shop Apple Online Get discounts at the Apple Store, 24 hours a day. Find out about the latest promotional discounts on Apple products. Buy directly from a Apple Online Store near you. Customize your Apple product on Apple Online Store Apple Online Get discounts at the Apple Store, 24 hours a day. Find out about the latest promotional discounts on Apple products. Buy directly from a Apple Online Store near you. Customize your Apple product on Apple Online Store Apple Reseller Apple Corporate Resellers Valuable IT lifecycle services for integrating and managing customized Mac and multi-platform solutions in your existing environment. Apple Solution Consultants Get direct, personalized assistance from Apple employees in the Apple Shops found in select Best Buy locations across the U.S. Apple Specialists Installation, service, and support for Mac-based solutions geared for small and medium businesses. Apple Value Added Resellers On-site support, Customized multi-platform solutions, Apple certifications and Professional, industry expertise. Apple Reseller Apple Corporate Resellers Valuable IT lifecycle services for integrating and managing customized Mac and multi-platform solutions in your existing environment. Apple Solution Consultants Get direct, personalized assistance from Apple employees in the Apple Shops found in select Best Buy locations across the U.S. Apple Specialists Installation, service, and support for Mac-based solutions geared for small and medium businesses. Apple Value Added Resellers On-site support, Customized multi-platform solutions, Apple certifications and Professional, industry expertise.

11. We Discover…  Improved Trust The Goals of click-and-mortar  Geographic and product market extension  Lower Cost  Differentiation Through Value-Added Services

12. Will Person-to-Person lending disrupt Banking

13. Before we go through this topic, Will P2P lending disrupt Banking? The definition of P2P lending is… Lending done between individuals circumventing the traditional bank role in this process.

14. Will P2P lending disrupt Banking? Advantages (A) Easier Approval (B) Fewer Fees (C) Saves Time Advantages (A) Easier Approval (B) Fewer Fees (C) Saves Time Disadvantages (A) Cannot borrow a huge amount (B) Higher risk for lender Disadvantages (A) Cannot borrow a huge amount (B) Higher risk for lender What are the advantages and disadvantages of these 2P?

15. Will P2P lending disrupt Banking? What services are the bank provided? Retail Business loan Cheque account Credit card Home loan Insurance advisor Mutual fund Personal loan Savings account Retail Business loan Cheque account Credit card Home loan Insurance advisor Mutual fund Personal loan Savings account Wholesale Capital raising (Equity / Debt / Hybrids) Mezzanine finance Project finance Revolving credit Risk management (FX, interest rates, commodities, derivatives) Term loan Wholesale Capital raising (Equity / Debt / Hybrids) Mezzanine finance Project finance Revolving credit Risk management (FX, interest rates, commodities, derivatives) Term loan

16. Conclusions P2P lending is effective in a relative small amount of money. Lending money is only a part of banking services. The P2P lending will make a little impact on banking but may not disrupt it.

17. Thank You!