1. Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Public Sector Incident Response Week 1 Modern Emergency Management (EM) for Public Entities Slide 1

2. Introduction Emergencies are unpredictable and always changing. For example… Scientific Advances Changing Political environments Weather Pattern Changes Organizations are never fully protected from risk, even with comprehensive mitigation programs in place. But plans help! Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 2

3. Introduction Examples of current changes in emergency management in public entities are: Efforts to address special needs of children Efforts to address needs of pets EM practitioners need to develop critical thinking and assessment skills to answer diverse disaster issues Throughout this course we will introduce techniques to enhance assessment capabilities Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 3

4. Introduction The need for emergency management principles, structure, and flexibility The unpredictability of emergency management hazards, and the requirement for new risk control methods and technologies to answer challenges Specialized needs in the field of emergency management that have resulted from changing conditions following the September 11 terrorist attacks and Hurricane Katrina Federal, state, local, and private organizational resources are needed to help in addressing changing needs in emergency management Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 4 Learning Objectives

5. The Modern Approach to Emergency Management and Incident response There is a difference between “old world” EM (pre 2004) and “new world” (post 2004) FEMA Federal Response Plan was well established (pre 2004) Department of Homeland Security (DHS) National Response Framework (NRF), post 2004, is a new approach to EM. Homeland Security’s NRF is NOT a plan; it is a volume of planning fundamentals. Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 5

6. The Modern Approach to Emergency Management and Incident response There are 8 core principles of emergency management They were developed by FEMA in 2007 They were developed by a working group of 12 emergency management academics and professionals. Formal adoption of these principals by FEMA is in progress Principles were written to help facilitate effective operations and management during emergency situations Developed through “lessons learned” from collaborative exercise efforts Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 6

7. Principles of Emergency Management Emergency Management Must Be… 1.Comprehensive emergency managers consider and take into account all hazards, all phases, all stakeholders and all impacts relevant to disasters. 2. Progressive emergency managers anticipate future disasters and take preventive and preparatory measures to build disaster- resistant and disaster-resilient communities. 3. Risk-Driven emergency managers use sound risk management principles (hazard identification, risk analysis, and impact analysis) in assigning priorities and resources. 4. Integrated emergency managers ensure unity of effort among all levels of govern­ment and all elements of a community. Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 7

8. Principles of Emergency Management Emergency Management Must Be (continued…) 5.Collaborative emergency managers create and sustain broad and sincere relation­ships among individuals and organizations to encourage trust, advocate a team atmo­sphere, build consensus, and facilitate communication. 6.Coordinated emergency managers synchronize the activities of all relevant stake­holders to achieve a common purpose. 7.Flexible emergency managers use creative and innovative approaches in solving disas­ter challenges. 8.Professional emergency managers value a science and knowledge- based approach based on education, training, experience, ethical practice, public stewardship and con­tinuous improvement Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 8

9. Principles of Emergency Management Keep these principles in mind as we progress in the Emergency Management Arena in future weeks of this course. Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 9

10. Principles of Emergency Management Why Emergency Management is important to Continuity of Operations Emergency Management and Business Continuity are risk driven An emergency event can directly damage resources Events also indirectly threaten supporting infrastructure (ie. Essential personnel availability) Goal is to lessen negative impacts and protect life and human safety while ensuring a secure environment to support continued operations Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 10

11. Principles of Emergency Management Why Continuity of Operations is important to Emergency Management Response and recovery capabilities are enhanced by continuity of government operations and emergency services. Private sector is heavily relied on for critical infrastructure support. Critical that relationship between public and private sector be developed, maintained, and supported throughout each phase of emergency management. Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 11

12. Principles of Emergency Management Why is Emergency Management Important to Public Sector Continuity of Operations During emergencies, although some public sector functions could be discontinued, other functions can increase in importance. Private sector response can differentiate between success and failure of their organization. Public sector response can mean life protection to a large segment of the population. Government role is to insure safety of general populace as well as employees and stakeholders. Public sector supports the performance of National Essential Functions (NEF’s). Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 12

13. Modern Emergency Management Why Modern Emergency Management? New threats have surfaced New technologies have been created to protect and mitigate against threats New methods of response to threats have been developed Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 13

14. Modern Emergency Management National Response Framework Developed by Department of Homeland Security (DHS) Developed as guidance for all-hazards response throughout the nation. Replaces sections of the earlier National Response Plan Substitutes flexible, scalable response options for constrained directional guidance Directs that a doctrine of tiered response be used Provides guidance that low jurisdictional levels should manage incidence response Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 14

15. Modern Emergency Management National Response Framework (cont) Local response concept is important – and is not a new concept However all levels of emergency management often come to the aid of the local disaster Interaction between multiple governmental levels has grown and needs to be managed. Example - First responders use National Incident management system’s Incident Command System (ICS) as a method of response NRF states that Governments at all levels have a responsibility to develop detailed, robust, all-hazards response plans. All-hazards approach simplifies planning and response efforts. Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 15

16. Modern Emergency Management Types of Organization Risks Faced in Managing Emergencies Risks not only to Financial stability and operational control, but includes risks to life, personnel safety, and security. Important these human safety risks be a high priority Legal risks can result from incidents. Public and private organizations have legal responsibilities that must be answered, regardless of an event’s occurrence. Other types of risks; opportunity risks, risks to brand and reputation. Resources to mitigate these risks must be available. Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 16

17. Modern Emergency Management Why a New Approach to Emergency Management? New approaches address expanded needs faced by new (dynamic) threats Changing threat conditions, (such as threats of terror, or the increasing development of infrastructure in potential risk areas) require new methods Introduction of technology introduces new risks and hence the requirement to mitigate that risk Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 17

18. Emergency Management Resources Resources for Emergency Management (many of which can be used in this course) FEMA home page (http://www.fema.gov)http://www.fema.gov The FEMA Online Library (http://www.fema.gov/library/index.jsp)http://www.fema.gov/library/index.jsp FEMA’s Emergency Management Institute (EMI) (http://training.fema.gov)http://training.fema.gov Homeland Security Digital Library (https://hsdl.org)https://hsdl.org DHS Lessons Learned Information Sharing (https://www.llis.dhs.gov/index.do)https://www.llis.dhs.gov/index.do University of Delaware’s Disaster Resource Center (DRC) (http://www.udel.edu/DRC/)http://www.udel.edu/DRC/ University of Colorado Natural Hazards Center (http://www.colorado.edu/hazards/)http://www.colorado.edu/hazards/ Texas A&M University Hazard Reduction and Recovery Center (http://archone.tamu.edu/hrrc)http://archone.tamu.edu/hrrc The Disaster Center Website (http://www.disastercenter.com)http://www.disastercenter.com Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 18

19. Emergency Management Resources Resources for Emergency Management (Continued) DHS Disaster Help Website (http://www.disasterhelp.gov/)http://www.disasterhelp.gov/ FEMA Acronyms Abbreviations and Terms (http://www.fema.gov/plan/prepare/faat.shtm)http://www.fema.gov/plan/prepare/faat.shtm The Public Entity Risk Institute (http://www.riskinstitute.org/peri)http://www.riskinstitute.org/peri The Information Portal for Government (http://www.govstar.com)http://www.govstar.com The National Emergency Management Agency (http://www.nemaweb.org)http://www.nemaweb.org International Association of Emergency Managers (IAEM) (http://www.iaem.com)http://www.iaem.com Disaster preparedness and Emergency Response Association (http://www.disasters.org)http://www.disasters.org Digital Dan’s Disaster Webpage (www.cbsnews.com/digitaldan/disaster/disasters.shtml)www.cbsnews.com/digitaldan/disaster/disasters.shtml Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 19

20. Emergency Management Resources For other resources that may help you in your research during this course please see the online lesson text. Public Sector Incident Response Copyright © 2010 Trustees of Norwich University. All rights Reserved Slide 20