1. CourierPRO Welcomes You

2. CourierPRO Benefits  Using the Latest Technologies CourierPRO ensures  Seamless Integration allowing for  Increased Customer Service levels and  Simplified Operations so you can  Decrease Operating Costs which gives you a  Quick ROI with Minimal Investment which will lead to Increased Profitability Increased Profitability  Above all else, always - and on all levels – CourierPRO commits to providing friendly and accessible technical, software, consulting and web support - 24/7

3. CourierPRO Modules  File Maintenance & Rating  Call Taking  Remote Shipping System  Transactional Website  Dispatch Board  Sub-Contractor  Communication Systems  Customer Service - Tracing  Agents - 3rd Party Suppliers  Sub-Contractor Payment  Customer Invoicing  Internal Accounting  Sales Analysis & Performance

4. File Maintenance & Rating  Multi-company profile  Services (products) Overnight, AM/PM PM/AM Overnight, AM/PM PM/AM Sameday, Direct drive Sameday, Direct drive Domestic, International Domestic, International Agents Agents  Other charges Cubing, COD’s Cubing, COD’s Van, Tailgate Van, Tailgate Excess value, etc. Excess value, etc.  Rates By weight, piece, LTL, kilometric By weight, piece, LTL, kilometric By postal code, city name, zone By postal code, city name, zone

5. File Maintenance & Rating  Zones are defined by Service provided Service provided By postal code [from 1 to 6 digit selection] By postal code [from 1 to 6 digit selection]  Price grids are defined by Zone Zone Postal code Postal code Weight [per lb./LTL] Weight [per lb./LTL] Piece Piece Distance [per km/mile] Distance [per km/mile]

6. File Maintenance & Rating  Customer creation Address validation Address validation Exceptions Exceptions Special prices Special prices Notes Notes  Sub-contractor creation Individual profile Individual profile Commission structure Commission structure Equipment type Equipment type Deductions, loans Deductions, loans

7. Call Taking  Multiple search keys  Postal code validation  P&D point list per customer  Address shortcuts  Standard or personalized information for shipper or consignee  Pre-scheduled calls  Multiple deliveries  Automatic pricing

8. Remote Shipping Systems  Via modem hookup or the internet  Batch processing  Address validation  Personal database  Auto sort between company and 3 rd party agent deliveries  Waybill printing  Label printing  Daily manifest

9. Transactional Website  Call Taking Does address validation Does address validation Keeps personal database Keeps personal database Required field setup Required field setup Special instructions field Special instructions field 3 part waybill and label printing 3 part waybill and label printing  Call Tracing By call tag, waybill and reference numbers By call tag, waybill and reference numbers By date By date By daily manifest By daily manifest Waybill reprint Waybill reprint By cancelled call By cancelled call

10. Dispatch Board  Multi-screen setup  No call cards required  F-key shortcuts for commands  Choice of operating by mouse, keyboard or touch screen  Personalized dispatcher setup  Multi-dispatch ability by By zone By zone By sub-contractor type By sub-contractor type By service By service  Calls sent to Mike, BlackBerry or pager

11. Dispatch Board  Automatic transfer to other dispatcher  Delayed delivery analysis  Creates Sub-contractor manifest  Does Pre-scheduled calls  Allows triple pass-off ability for one call  Ensures dispatch follow-up

12. Sub-Contractor Communications  One way pager  Two way pager  WAP technology  BlackBerry technology  MikeBerry technology  Automatic night call transfer

13. Customer Service - Tracing  Allows for call modification & cancellation  Call tracking By call tag, waybill or reference numbers By call tag, waybill or reference numbers By dispatched date or time By dispatched date or time By invoice number By invoice number By pickup or delivery address By pickup or delivery address  All call information is noted on screen

14. Agents - 3 rd Party Suppliers  Creates agent manifest  Allows for scanning  Does automatic rating  Generates revenue reports  Provides costing reports  Good for multi-locations  Has agent interconnectivity for tracing

15. Sub-Contractor Payment  Multi-company format  Does COD management  Calculates pass-offs  Accepts fuel surcharge  Allows for house %  Automatic deductions for Loans Loans Advances Advances Claims Claims Uniforms Uniforms Fuel Fuel

16. Customer Invoicing  Done by multi-company format  By up to 9 defined time periods By minimum waybill amount By minimum waybill amount By minimum invoice amount By minimum invoice amount  Basic or detailed printing  Detailed defined by Date grouping Date grouping Cost center grouping [with totals] Cost center grouping [with totals] Call tag or reference numbers Call tag or reference numbers Waybill or bill of lading number Waybill or bill of lading number  Delivered by Snail Mail [laser printer print] Snail Mail [laser printer print] Email Email Fax Fax

17. Internal Accounting  Apply cash receipts Easy searching for invoice on which to apply payment Easy searching for invoice on which to apply payment  Review receivables Search unpaid invoices Search unpaid invoices Review invoice history Review invoice history  Create adjustments  Print sales journal  View detailed aging list  Produce statements  Request customer waybill preprints  Print client price lists

18. Sales Analysis & Performance  Create sales reports for analysis By customer name By customer name By service provided By service provided By zone delivered to By zone delivered to By salesperson By salesperson By sub-contractor By sub-contractor  Customer activity reports  Easy exportation to Excel

19. CourierPRO Benefits  CourierPRO has over 25 years of related development and programming experience and our team of professionals have first hand knowledge of your business to ensure your integration is seamless and transparent  CourierPRO services all your needs in one system Local Messenger and Cartage Local Messenger and Cartage Domestic Transportation and International Courier Domestic Transportation and International Courier Direct Drives and Overnight Distributions Direct Drives and Overnight Distributions Administrative, Operational and Accounting Administrative, Operational and Accounting  CourierPRO is a stable and complete turn-key solution enabling you to achieve higher PROFITS

20. CourierPRO Thanks you