1. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 1 1 What Role Can / Should Software Play in Data Governance & Data Architecture Solutions? Robert S. Seiner KIK Consulting & Educational Services, LLC The Data Administration Newsletter, LLC DAMA-NY – September 18, 2008

2. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 2 2 Agenda Introduction Introduction CA’s Information Governance Message CA’s Information Governance Message “Non-Invasive Data Governance”™ “Non-Invasive Data Governance”™ Software as the Solution(?) Software as the Solution(?) Software as an Enabler(!) Software as an Enabler(!) Summary: The Role of Software in Data Governance & Data Architecture Solutions Summary: The Role of Software in Data Governance & Data Architecture Solutions

3. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 3 3 Introduction Robert S. Seiner KIK Consulting & Educational Services, LLC President and Principal The Data Administration Newsletter, LLC. Publisher Robert S. Seiner is the President and Principal of KIK Consulting & Educational Services, LLC, consultancy that focuses on “Non-Invasive Data Governance”™ & Data Stewardship solutions and meta-data management solutions through a blend of consulting, education and mentoring services. Recent projects include large and medium scale data governance & meta-data program development efforts put in place to support and enable successful corporate-wide and governmental data integration efforts.

4. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 4 4 Computer Associate’s Information Governance Message 1 Proactively and consistently manage the vital information that is scattered across your enterprise with an information governance solution that uses policy-driven controls to control and discover content. This helps you cost-effectively mitigate risk and enable litigation preparedness. Proactively and consistently manage the vital information that is scattered across your enterprise with an information governance solution that uses policy-driven controls to control and discover content. This helps you cost-effectively mitigate risk and enable litigation preparedness. When managing information you face two key areas of pain — the sheer volume of information and mitigating risk. Your IT organization needs an information governance solution that can help you: When managing information you face two key areas of pain — the sheer volume of information and mitigating risk. Your IT organization needs an information governance solution that can help you: – Effectively govern your information – Leverage existing investments, compliance, discovery, privacy, data protection, and knowledge sharing – Develop and manage consistent, enterprise-wide information controls

5. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 5 5 Computer Associate’s Information Governance Message 2 CA's Information Governance solution helps you: CA's Information Governance solution helps you: – Combine technology and services to ensure appropriate controls for accurate information access and availability – Manage information proactively with comprehensive records management, archiving and discovery capabilities – Fulfill legal, regulatory and business obligations – Leverage existing investments with the confidence that your governance platform can evolve with your business — all while lowering costs, improving returns and promoting business agility

6. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 6 6 CA’s Information Governance solution delivers: CA’s Information Governance solution delivers: – CA’s unique infrastructure-agnostic approach, which allows you to maximize existing and future IT investments – Modular design and component integration that provides easier and less costly administration and flexibility – Broad market experience and demonstrated success in large-scale information governance deployments Computer Associate’s Information Governance Message 3

7. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 7 7 Information Governance? Data Governance? Is there a difference? Information Governance? Data Governance? Is there a difference? Tools? Software? Isn’t Data Governance a “People” Solution? Tools? Software? Isn’t Data Governance a “People” Solution? Five Minutes on “Non-Invasive Data Governance”™ Five Minutes on “Non-Invasive Data Governance”™ Now What Do You Think the Role of Software is in Governance / Architecture? Now What Do You Think the Role of Software is in Governance / Architecture? Data Governance is the execution and enforcement of authority over the management of data and data-related resources. -- R. Seiner Data Governance is the execution and enforcement of authority over the management of data and data-related resources. -- R. Seiner Data Stewardship is the formalization of accountability for the management of data and data-related resources. -- R. Seiner Data Stewardship is the formalization of accountability for the management of data and data-related resources. -- R. Seiner Definitions Agenda / Data Governance Sounds like a job for the people.

8. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 8 8 Data Architecture describes the data structures used by a business and/or its applications. There are descriptions of data in storage and data in motion; descriptions of data stores, data groups and data items; and mappings of those data artifacts to data qualities, applications, locations etc. -- Wikipedia Data Architecture describes the data structures used by a business and/or its applications. There are descriptions of data in storage and data in motion; descriptions of data stores, data groups and data items; and mappings of those data artifacts to data qualities, applications, locations etc. -- Wikipedia Data Architecture describes the data processed, stored, and utilized in a given system. It provides criteria for data processing operations that make it possible to design data flows and also control the flow of data in the system. -- Wikipedia Data Architecture describes the data processed, stored, and utilized in a given system. It provides criteria for data processing operations that make it possible to design data flows and also control the flow of data in the system. -- Wikipedia Definitions Data Architecture Sounds like a job for the software.

9. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 9 9 Definitions People & Software The software needs to be managed by the people! Well, Duh! Hey BTW … Meta-Data is Hyphenated! One Word!

10. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 10 10 “Non-Invasive Data Governance”™ can be summed up in a few quick statements: “Non-Invasive Data Governance”™ can be summed up in a few quick statements: – Data steward responsibilities are identified and recognized, formalized and engaged according to their existing responsibility rather than being assigned or handed to people as more work. – The governance of data is applied to existing policies, standard operating procedures, practices, and methodologies … rather than being introduced or emphasized as new processes or methods. – The governance of data augments and supports all data integration, risk management, business intelligence and master data management activities rather than imposing inconsistent rigor to these initiatives. – Specific attention is paid to assuring senior management’s understanding of a practical and non-threatening yet effective approach to governing data that will be taken to mediate ownership and promote stewarding of data as a cross- organization asset, rather than the traditional method of “you will do this”. – Best practices and key concepts of the non-threatening approach are communicated effectively, compared to existing practices to identify and leverage strengths and enable the ability to address opportunities to improve. Practical Approach “Non-Invasive Data Governance”™

11. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 11 11 Tools of “Non-Invasive Data Governance”™ KIK’s Common Data Matrix

12. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 12 12 Tools of “Non-Invasive Data Governance”™ KIK’s Data Governance Activity Matrix KIK’s Meta-Data Governance Activity Matrix

13. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 13 13 Software as the Solution Software is NOT a Data Governance Solution. Software is NOT a Data Governance Solution. Data Governance is all about people and executing and enforcing authority. Data Governance is all about people and executing and enforcing authority. Software can be a Data Governance Enabler. Software can be a Data Governance Enabler. Software can be used to manage data definition/design, production, usage, … Software can be used to manage data definition/design, production, usage, … Software can be used to manage work/process flow, data flow, decision flow, … Software can be used to manage work/process flow, data flow, decision flow, … However, … However, … – Data will not manage itself! – Software will not manage itself! – Data and Software must be managed! – Data and Software must be governed!

14. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 14 14 Software as an Enabler Formalizing of accountability means writing it down or recording who has responsibility for what. Formalizing of accountability means writing it down or recording who has responsibility for what. Consider creating your own Common Data Matrix or Steward Repository. Consider creating your own Common Data Matrix or Steward Repository. Consider creating your own Data Quality Issue Logs that are processed through a Data Quality Methodology. Leverage Data/Information Quality Tools. Consider creating your own Data Quality Issue Logs that are processed through a Data Quality Methodology. Leverage Data/Information Quality Tools. Meta-Data Repositories require Meta-Data Governance. Meta-Data Repositories require Meta-Data Governance. Master Data Tools require Master Data Governance. Master Data Tools require Master Data Governance. Data Modeling Tools require Data Modeling Governance, … Data Modeling Tools require Data Modeling Governance, … Any of CA’s Information Governance Tools will enable Data Governance but they will not do it without discipline around the use of the tools: Any of CA’s Information Governance Tools will enable Data Governance but they will not do it without discipline around the use of the tools: – Process – Quality – Responsibility / Accountability – Work Flow, …

15. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 15 15 The Role of Software in Data Governance & Data Architecture Solutions Bottom Line: Bottom Line: – Data Governance & Data Architecture will be GREATLY ASSISTED by the use of Software / Internally Developed Tools. – Data Governance & Data Architecture will GREATLY DEPEND ON the use of Software / Internally Developed Tools. Keep in Mind the Software / Internally Developed Tools: Keep in Mind the Software / Internally Developed Tools: – Can make or break your Data Governance Solution. – Will not be your Data Governance Solution.

16. Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com Copyright © 2008 Robert S. Seiner – KIK Consulting & Educational Services/TDAN.com 16 16 Thank You! Robert S. Seiner KIK Consulting & Educational Services, LLC The Data Administration Newsletter, LLC Post Office Box 112571, Pittsburgh, PA USA 412.220.9643/Fax 9644 rseiner@tdan.com rseiner@kikconsulting.com Robert S. Seiner KIK Consulting & Educational Services, LLC The Data Administration Newsletter, LLC Post Office Box 112571, Pittsburgh, PA USA 412.220.9643/Fax 9644 rseiner@tdan.com rseiner@kikconsulting.com rseiner@tdan.com rseiner@kikconsulting.com rseiner@tdan.com rseiner@kikconsulting.com