6/3/2015 4:26:17 AM 5864_ER_HEALTH 1 EPA SOA Implementation Strategy Making a Difference in our Environment OEI Service Advisory Group December 13, 2007.
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6/3/2015 4:26:17 AM 5864_ER_HEALTH 1 EPA SOA Implementation Strategy Making a Difference in our Environment OEI Service Advisory Group December 13, 2007 OEI SOA Implementation Plan and OEI Services Portfolio Discussion
6/3/2015 4:26:17 AM 5864_ER_HEALTH 2 Recap: guidance we received and plan of action OEI Services Portfolio Discussion OEI Implementation Plan Discussion Agenda Next Topic
6/3/2015 4:26:17 AM 5864_ER_HEALTH 3 “Excellent work, moving in exactly the right direction” Agrees that all services, not just technical services and XML Web Services, should be in scope Slide (on the next page) should be the basis for grasping what’s going on in SOA; build on it Focus on getting OEI’s own house in order first – produce the OEI SOA Implementation Plan Step one should be to define OEI’s service offerings so that OEI can communicate its value better to its customers Accelerate the progress this is making: next deliverable in “6 weeks” 20-30 pages for the OEI implementation plan at most Guidance We Received From CIO and Deputy CIO
6/3/2015 4:26:17 AM 5864_ER_HEALTH 4 BUSINESS SERVICES Aligned with FEA BRM COMMON ENABLING SERVICES Aligned with FEA SRM TECHNOLOGY SERVICES Aligned with FEA TRM Applicability Specialized ServicesGeneral Purpose Services Granularity Detail “Big Picture” “BIG PICTURE” SERVICES Focus of Executives And Managers “DETAIL” SERVICES Focus of Process Analysts and Technologists EASIER TO ALIGN Good XML Web Service Candidates General Purpose Services are the Building Blocks of more Specialized Services EASIER TO SHARE AND REUSE EASIER TO TRACE VALUE AND ASSESS IMPACT OF CHANGES Authentication AuthenticateUser Identity & Access Management Grants Grants Pre-Award Processing ApplyForGrant Information Discovery Query GetGrantInfo We are working towards top-down enablement of SOA via our segment architecture approach. Guidance We Received: Build On This Slide
6/3/2015 4:26:17 AM 5864_ER_HEALTH 5 Plan of Action 11/26 – Web Services Working Group meeting Next 2 weeks: capture ideas from OEI Stakeholders: what services does OEI provide, and how can they be improved? Early December – Review strawman for the next deliverables with the OEI Stakeholders (today’s activity) Through December: Incorporate inputs Early January – Review the final draft for the next deliverables with the OEI Stakeholders Through Mid January – Refine the next deliverables Mid January – Brief the next deliverables to the OEI Board of Directors
6/3/2015 4:26:17 AM 5864_ER_HEALTH 6 Recap: guidance we received and plan of action OEI Services Portfolio Discussion OEI Implementation Plan Discussion Agenda Next Topic
6/3/2015 4:26:17 AM 5864_ER_HEALTH 7 OEI Services Portfolio STEP ONE: focus on key services in the OEI Portfolio –Identify and create profiles for the key services in the OEI portfolio –Gather ideas about changes that should be made to the portfolio –Use this list to start building service roadmaps for the key services APPROACH: –Identify services from the customers’ point of view, not the providers’ –There are a million different ways to slice up the services in the portfolio, it’ll never be “perfect” –Use simple yet robust language and graphics to describe the portfolio –Focus on improvements that will yield the “most bang for the buck”. Discuss “OEI Services Portfolio.ppt”
6/3/2015 4:26:17 AM 5864_ER_HEALTH 8 Recap: guidance we received and plan of action OEI Services Portfolio Discussion OEI Implementation Plan Discussion Agenda Next Topic
6/3/2015 4:26:17 AM 5864_ER_HEALTH 9 Features & Benefits“Light and Fast” SOA Implementation Activities Use Service Orientation To Enhance The Value Of The EPA’s Services Use Modular Services To Spend Less Time And Money Use SOA Standards And Enabling Services To Do More Use Shared Services To Leverage EPA Strengths Use Service Roadmaps To Optimize Processes And Applications OEI SOA Implementation Plan Activities Focus Decision Making on Key Services Profile Key Services to Inform Decision Making Pragmatic Education And Outreach Proactive Customer Solution Support Enterprise Service Catalog Assemble New Processes And Systems Using Modular Services Re-factor Legacy Processes And Systems Using Modular Services Re-Use Available Services “Top Down” SOA-Enablement via Management Processes (e.g., Strategy, EA, CPIC, SLCM) “Bottom Up” SOA Enablement via Communities of Interest (e.g., SOA COI / WSWG, EAWG) Service Roadmaps For Key Services SOA Enablement Center Standardize Services (Flexibility vs. Maintainability) SOA Foundation Services (e.g., Enterprise Service Bus) Enabling Services (e.g. Collaboration) Agile Service Lifecycle Management We Are Here – Who should implement which other activities?
6/3/2015 4:26:17 AM 5864_ER_HEALTH 10 PROVIDER PROFILE Customer Satisfaction Stakeholder Value Services Portfolio Services Roadmap Services Financing Services Enablement Component Selection Component Sourcing Component Assembly Component Deployment Data Management Services Sustainment CUSTOMER PROFILE Service Description Value Delivered Features and Functions Performance How to Use Inputs and Outputs How to Subscribe Cost and Payment Terms and Conditions How to Get Help How to Request Changes Planned Changes DEMAND SIDESUPPLY SIDE Components Value Services Service Providers Customers & Stakeholders SERVICES BOARD (e.g., OEI Board of Directors) Technical Advisory Group (e.g., OEI and Customer Technical Leadership) The First “Light And Fast” Step For OEI: Focusing OEI Decision Making On Key Services Provider Advisory Group (e.g., OEI Managers) Customer Advisory Group (e.g., OEI Customer Liaisons) We Are Here – Who should develop the profiles for which key services?
6/3/2015 4:26:17 AM 5864_ER_HEALTH 11 Making “Light And Fast” Decisions About Service Improvements And Measuring Their Value “Raw” Service Improvement Ideas Idea Refinement Ideas Prioritized by the Services Board Impact Analysis And Recommendations Decision And Implementation Deliver Value And Measure Results Improvement ideas are captured by services board coordinator Nature and value of improvement ideas is clearly articulated Board members bring forward and prioritize ideas Advisory groups analyze impact and make recommendations Board designates implementers and who will measure Designee reports on value / return on investment Anyone Services Board Advisory Groups Services Board We Are Here – what improvement ideas do you have?