1. Bologna process at UNSA/ETF - Lessons learned - Novica Nosović ETF Sarajevo 6th Workshop "Software Engineering Education and Reverse Engineering” Ravda, September 18 -23, 2006

2. JCSE Ravda, September 20, 2006Novica Nosović Contents ETF Sarajevo –Basic information –Bologna Deceleration – a starting point –Tempus JEP_16110_2001 –Tempus JEP_19015_2004 –ECTS Quality assurance activities and strategy Lessons learned

3. JCSE Ravda, September 20, 2006Novica Nosović ETF Sarajevo - Basic Information Established in 1961. –14703 students, 4337 Engineers, 279 M.Sc. and 68 Ph.D. Fully employed teaching staff: 51 (32+19), Part time: 80 (18+72). Current academic year: –Undergraduate students 1400 –Graduate students 200 Located in University Campus, in recently reconstructed building with area of 3200 m2. with additional working area of about 1700m2. in construction. Departments: -Automatics and Electronics, -Computing and Informatics, -Power Engineering and -Telecommunications.

4. JCSE Ravda, September 20, 2006Novica Nosović Students listed by study programs Year/ Dept.200420052006 I year215 + 59298 B214 B II year - CS81+ 8175 + 71180 + ? B ETF-all178+138212 + 112 III year - CS54 + 1196 + 6? ETF-all112+86209 + 52 IV year - CS81 + 579 + 0? ETF-all136+22198 + 5 V year7197? ETF-all138192 Aps.8644? 254121 Total - CS373 + 97391 + 77? ETF-all1033+3051230+169?

5. JCSE Ravda, September 20, 2006Novica Nosović Teaching staff stats Full TimeACPECITKTotal: Full Professors451010 Associate professors: 352111 Asistant Professors:424111 Professors:111272 Senior Asistatns:454215 Asistants:21104 Total:51 Part Time Full Professors32128 Associate professors: 02226 Asistant Professors:21104 Professors:5544 Lecturers01258 Senior Asistatns:168318 Asistants:65141136 Total:80 Total professors:1617116

6. JCSE Ravda, September 20, 2006Novica Nosović ETF Sarajevo - Bologna Declaration The Bologna declaration objectives: –Adoption of a system of easily readable and comparable degrees –Adoption of a system essentially based on two main cycles –Establishment of a system of credits –Promotion of European co-operation in Quality Assurance –Promotion of the necessary European dimensions in higher education

7. JCSE Ravda, September 20, 2006Novica Nosović Tempus JEP_16110_2001 “Development of three-stage study in information technology with international recognition” Was supposed to start “the process”

8. JCSE Ravda, September 20, 2006Novica Nosović Tempus JEP_19015_2004 “Qualitätssicherung von Studiengängen durch Akkreditierung” Is supposed to introduce QA proces

9. JCSE Ravda, September 20, 2006Novica Nosović ETF Sarajevo - ECTS The first generation of students - September 2005 Programs: -Automatics and Electronics, -Computing and Informatics, -Power Engineering and -Telecommunications. Two- cycle system –Bachelor – 3 years – 180 credits –Master – 2 years – 120 credits

10. JCSE Ravda, September 20, 2006Novica Nosović ETF Sarajevo - ECTS

11. JCSE Ravda, September 20, 2006Novica Nosović ETF Sarajevo - ECTS Courseware and online e-learning environmement Documents: –Information Package/Course Catalogue, –Learning Agreement, –Transcript of Records, –Diploma Supplement

12. JCSE Ravda, September 20, 2006Novica Nosović Tempus JEP_19015_2004 Sarajevo Meeting, June 2006 ENQA, the European Association for Quality Assurance in Higher Education Standrads and Guidelines for QA EUR-ACE Framework Standards for the Accreditation of Engineering Programs Self-Study Questionnaire ASIIN

13. JCSE Ravda, September 20, 2006Novica Nosović ETF Sarajevo – QA Activities Recognised importance Ongoing process Internal evaluation External accreditaion Students involvement Participating in EU projects ECTS and QA ‘officer’

14. JCSE Ravda, September 20, 2006Novica Nosović ETF Sarajevo – QA Responsibilities Rules and guidelines for QA Implementation of QA mechanisms within the Faculty: Obtaining and monitoring statistical data, Assessment of the members of the teaching staff, Students' assessment of the educational process, Self-assessment of the members of the teaching staff, QA follow–up activities, Reporting to the relevant body.

15. JCSE Ravda, September 20, 2006Novica Nosović ETF Sarajevo - Internal evaluation The first step in the QA process Relevant overview of the teaching process, Analysis of the positive and negative elements, Basis for an accreditaion by an Agency, Template for the Self-Study Questionnaire.

16. JCSE Ravda, September 20, 2006Novica Nosović ENQA Standards and Guidelines for QA in the EHEA Standards and Guidelines for Internal Quality Assurance in HE 1.Policy and procedures for quality assurance 2.Approval, monitoring and periodic review of programmes and awards 3.Assessment of students 4.Quality assurance of teaching staff 5.Learning resources and student support 6.Information systems 7.Public information

17. JCSE Ravda, September 20, 2006Novica Nosović ETF Sarajevo - Internal evaluation Study program –General information on study programs –Educational aims –Entry and admission requirements –Curriculum –Quality assurance measures

18. JCSE Ravda, September 20, 2006Novica Nosović ETF Sarajevo - Internal evaluation Institution General information on the institution Accademic personnel Resources Support for teaching Students

19. JCSE Ravda, September 20, 2006Novica Nosović ETF Sarajevo - Internal evaluation Collecting and interpreting large amounts of statistical data, Standardised description of course and personnel data, Students involvement, Major cultural changes: –Emphasis on learning instead of teaching, –Transition from the teacher-centred to the student-centred education.

20. JCSE Ravda, September 20, 2006Novica Nosović Students Involvement The purpose of students evaluation : –to provide valid and reliable feedback to teaching staff, –to help make informed decisions about improving learning outcomes.

21. JCSE Ravda, September 20, 2006Novica Nosović Assessment of Students There are too many examination terms (8 or 9 during academic year) Students do not know precisely the criteria for evaluation, stating that the overall process lacks transparency. Continuous assessment - decrease in the number of examination terms Improvement of the objectivity and transparency of the assessment.

22. JCSE Ravda, September 20, 2006Novica Nosović Lessons learned (?!) -There is no free lunch! -Organizational issues... -Human factor – no “Fearless Change” -No “strong leadership” -“A la carbonara” vs. “A la bolognese” -Bologna Deceleration – a process...

23. JCSE Ravda, September 20, 2006Novica Nosović To sumarise (off the record!) Bologna/QA/Acreditation... serves: –For marketing –Faculty politics –University politics –... –Improvements in educational activities (???)

24. JCSE Ravda, September 20, 2006Novica Nosović In other words: Difficult is done immediately, impossible takes a bit longer