1. www.lib.monash.edu.au Monash University Library’s Document Delivery System Endeavor ILLS, developed by Clio Software Presented by Claudia DeSalvo Email : claudia.desalvo@lib.monash.edu.au

2. www.lib.monash.edu.au 2 Outline of Presentation History and Choices Borrowing, workflow Lending, workflow Statistics and Reports Information Storage - Tables Advantages of Endeavor ILLS Questions and Comments

3. www.lib.monash.edu.au 3 History and Choices 2002/2003 Monash University Library begins the selection of a new interlibrary loans system. 2003 CLIO software is selected because of its ability to integrate with Endeavor Voyager ILMS [integrated library management system]. 2004 implementation begins. 2005 configuration is completed, but the old system collapses in February and CLIO goes live as is, without testing. 2006, 18 months later, it is fully functional and communicating with LADD.

4. www.lib.monash.edu.au 4 CLIO software The module

5. www.lib.monash.edu.au 5 Borrowing, workflow Requests are received through the WebVoyage catalogue. Requests are processed in the ILLRequest screens. Receipt, follow-up, enquiries, statistics, reports, etc. are all actioned in the ILLManagement screens.

6. www.lib.monash.edu.au 6 Requests are received through the WebVoyage catalogue

7. www.lib.monash.edu.au 7 Requests are received through the WebVoyage catalogue

8. www.lib.monash.edu.au 8 Requests are imported for officers to process in the ILL Request screens The main screen of ILLRequest looks like this.

9. www.lib.monash.edu.au 9 Processing is done in the View Borrowing Requests The summary screen

10. www.lib.monash.edu.au 10 Processing Requests

11. www.lib.monash.edu.au 11 Processing Requests

12. www.lib.monash.edu.au 12 Receiving Requested Items in ILLManagement

13. www.lib.monash.edu.au 13 Receiving and Updating Requested Items

14. www.lib.monash.edu.au 14 LADD ISO Message Options

15. www.lib.monash.edu.au 15 Voyager Updates to Send

16. www.lib.monash.edu.au 16 Borrowing Requests Search screen

17. www.lib.monash.edu.au 17 Borrowing Request details

18. www.lib.monash.edu.au 18 History screen

19. www.lib.monash.edu.au 19 Lending, workflow Receipt, process,, follow-up, enquiries, statistics, reports, etc. are all actioned in the ILLManagement screen/Lending. New requests are imported from the ‘Review New Lending Requests’ and the ‘Get Text Email’ screens.

20. www.lib.monash.edu.au 20 Receiving Requested Items in ILLManagement/Lending

21. www.lib.monash.edu.au 21 New Lending Requests Requests from LADD are received as Book and Journal

22. www.lib.monash.edu.au 22 New Book and Journal Requests

23. www.lib.monash.edu.au 23 New Request Screen

24. www.lib.monash.edu.au 24 Statistics and Reports

25. www.lib.monash.edu.au 25 Library Record and Group

26. www.lib.monash.edu.au 26 More Reports

27. www.lib.monash.edu.au 27 Borrowing Library Web Registration http://www.lib.monash.edu.au/forms/docdel-registration/

28. www.lib.monash.edu.au 28 Borrowing Library Web Registration http://www.lib.monash.edu.au/forms/docdel-registration/

29. www.lib.monash.edu.au 29 Web Request Form http://www.lib.monash.edu.au/forms/docdel-supply

30. www.lib.monash.edu.au 30 Web Request Form http://www.lib.monash.edu.au/forms/docdel-supply

31. www.lib.monash.edu.au 31 Information Storage - Tables

32. www.lib.monash.edu.au 32 Information Storage - Tables

33. www.lib.monash.edu.au 33 Advantages of Endeavor ILLS It integrates with Voyager. Importing requests is easier, just click a button. Checks patron details and eligibility. Can email patron directly from the ILL New Request screen. Creates a temporary record and hold, and subsequently deletes the record when the item is returned. Prints a barcode on a sticky label for charging out loanable items. The barcode number is the request number. Can ‘make new request’ without having to retype information. Sends out overdue notices automatically from Circ.

34. www.lib.monash.edu.au 34 Questions and Comments Contact Details for Follow-Up http://www.lib.monash.edu.au/services/loans/docdel.html