1. Rafael Duque Medina Position in CHICO: Investigator Position in UCLM: Investigator Maximum Degree: Engineer in Computer Science Research Lines:  CSCW/CSCL  Knowledge management

2. Framework for analyze collaborative work and products in groupware systems Rafael Duque Medina Rafael.Duque@uclm.es

3. Outline Objective Related works Analysis procces  Collaborative Task  Application Domain  Collaborative work  Model of Analysis Conclusions Future lines

4. Objective Collaborative work with groupware systems is a dynamic process where many tasks in different application domains are carried out We try to establish a framework that analyses collaborative activities and resulting products in groupware systems

5. Related Works Our work began with the identification, in our experiences with CSCL systems (Bravo et al., 2006) as well as in other related works (Avouris et al., 2004; Barros et al., 2001) of the elements that should be conceptualized in an analysis process These relevant concepts and relations were organized in four specifications: collaborative task, application domain, collaborative work, and model of analysis

6. Collaborative Task A task is specified as a set of formal requirements and constraints that must be fulfilled by the final product, which is a design model...

7. Application Domain In order that the analysis process can be carried out independently of the application domain of the system, it is necessary to create a generic conceptual model that supports the definition of any domain

8. Collaborative work The actions of each individual are classified according to its nature, so that when the group finishes the collaborative work it is possible to distinguish the actions carried out by each individual

9. Model of Analysis It specifies the procedure used to produce a set of analysis indicators. This method can be based on machine-learning techniques (Duque et al., 2006b; Duque et al., 2007) or on an expert specification (Bravo, 2002)

10. Applying the analysis procces

11. Conclusions In our work, an analysis process uses (i) the collaborative task, (ii) the process of collaborative work, (iii) the application domain underlying the system, and (iv) the analysis process that infers indicators that characterize the work actions and products produced

12. Future lines The analyses process will be used to inference analysis indicators in real time This will allow incorrect actions or processes of product building to be detected, and the users will be informed in order to change their behaviour

13. References Avouris N., Komis V., Fiotakis G., Dimitracopoulou A., Margaritis M., (2004): Method and Tools for analysis of collaborative problem-solving activities, Proceedings of ATIT2004, First International Workshop on Activity Theory Based Practical Methods for IT Design, Copenhagen, pp. 5-16. Barros, B., Mizoguchi, R., Verdejo, F. (2001): A platform for collaboration analysis in CSCL. An ontological approach. In: Proc. of Artificial Intelligence in Education (AIED’2001). San Antonio, USA 530-532.