1. Tim Hamer Managing Director ISI Europe, Middle East & Africa Bielefeld 2002 Conference ISI CORPORATE STRATEGY

2. ISI History ISI was founded in 1958 by Dr. Eugene Garfield to provide researchers with access to current research information of the highest quality. Today, ISI maintains the most comprehensive, multidisciplinary platform of research information in the world. ISI products are registered trademarks and service marks used under license

3. ISI Vision "The release of ISI Web of Knowledge is the first step in providing the integration of multiple content sets in combination with powerful search engines and research tools." "Our strategy is to transform the research and discovery process by providing our users with a single starting point that is comprehensive and tailored." ISI products are registered trademarks and service marks used under license

4. Current Landscape Major content players in the scientific community are aggressively competing to provide information solutions Majority of large/medium institutions have acquired electronic content and transitioned to a Web environment Transitioning product to the Web is in a mature phase Development focus is shifting to integrated solutions

5. ISI products are registered trademarks and service marks used under license Current Landscape A difficult economy has hurt many players and customers have tightened spending or disappeared Consolidation Continues Technology is viewed as a differentiator by many competitors Unexpected increase in number of ST&M professionals migrated to the Web in search of digital content prompted publishers to initiate aggressive web expansion plans in 2001 (Simba) User Interfaces of STM Products Still Need Work

6. ISI products are registered trademarks and service marks used under license Integration Shift

7. ISI products are registered trademarks and service marks used under license Trend - Integration Integration is happening at all levels Information content and information technology are merging at a fast pace Barriers are coming down between internal and external information Integration is more than aggregation Result is increased pressure on development efforts and budgets of information providers Goal: to integrate content resources into a cohesive platform with robust search and navigation functionality

8. ISI products are registered trademarks and service marks used under license Trend - Convergence Content vendors are bundling integration tools Commercial software vendors and content vendors are sharing platforms People with many roles are working on portal teams Common content management platforms to support intranets, extranets, and open web ventures Searching, interface, usability, and personalization expected to be as familiar and accessible as the web

9. ISI products are registered trademarks and service marks used under license Trend - Scholarly Publishing The scholarly publications system is evolving into new and different models ARL Scholarly Publishing and Academic Resources Coalition initiative--making journals more accessible BioMed Central Faculty of 1000 for peer review Free online alternatives to print journals Increase in virtual libraries Increased web content initiatives It is not clear how these new roles will shake out

10. ISI products are registered trademarks and service marks used under license Trend - Relationships Customer relationships are more important than ever Content products are more complex, reach wider audiences, and incorporate more technology Service quality and service level will drive customer relationships

11. ISI products are registered trademarks and service marks used under license Other Trends Co-opitition or vendor cooperation will benefit all, and will drive customization and searching tools Blur between the web and intranets Any point of access- site/off-site/life-time learning Solid financial and business models Focus on back to basics--quality, accountability Must objectively measure our performance Performance will focus on true value and satisfaction for our customers

12. ISI products are registered trademarks and service marks used under license Customer Vision Pursuing seamless integration of resources and access to them Developing integrated information solutions Maximizing access to high quality content from multiple points within the institution Minimizing cost Avoiding information overload Emphasizing the need for focused, pertinent information, compiled by experts in a field Customizing the process

13. ISI products are registered trademarks and service marks used under license Information Usage Break down of current spending by information professionals in Academia Break down of current spending by information professionals in Government departments

14. Total Segment Spend - Academic Market Information Professionals Source: 2001 Information Professional Study© 2002 Outsell, Inc., Reproduction strictly prohibited. Base Size = 24 Other: Reference = 15% Trade = 0% MRRS = 3% HR = 3% Other = 12% “Other” includes: MRRS, Reference, Trade, HR, and all other uncategorized information types.

15. Total Segment Spend - Government Information Professionals Source: 2001 Information Professional Study© 2002 Outsell, Inc., Reproduction strictly prohibited. Base Size = 22 Other: Reference = 28% Trade = 0% MRRS = 0% HR = 1% Other = 18% “Other” includes: MRRS, Reference, Trade, HR, and all other uncategorized information types.

16. ISI products are registered trademarks and service marks used under license ISI Strategy

17. ISI products are registered trademarks and service marks used under license ISI Strategy Strategy is fueled by customer vision Provide an integrated platform (portal) Embrace new technologies and content linking mechanisms Combine high quality content with tools to use, analyze, and manage content directly from the desktop Utilize a modular design that allows content hosting with a consistent interface

18. ISI products are registered trademarks and service marks used under license ISI Strategy Expand features and functionality of the ISI Web of Knowledge –Host additional respected content resources –Deploy cross search functionality –Deploy alerting functionality across all hosted content –Personalize the platform –Expand authoring tools Expand customer and partner collaboration

19. ISI products are registered trademarks and service marks used under license

20. An integrated Web-based platform providing high quality, essential information for all levels of research Premium Content Powerful Research Tools  Comprehensive information resources designed to meet the diverse needs of researchers  Integrated resources designed to work seamlessly between the ISI core and complementary content ISI Web of Knowledge ISI products are registered trademarks and service marks used under license

21. Broad, multidisciplinary coverage enhanced by targeted, in-depth resources in selected key research and scholarly disciplines ISI Web of Knowledge - Content ä Journals ä Patents ä Chemical Reactions and Compounds ä Select Web Content ä Proceedings ä Books ä Grant Funding ä Pre-Prints ISI products are registered trademarks and service marks used under license

22. ISI Web of Knowledge ISI products are registered trademarks and service marks used under license Coming in 2002

23. ISI Web of Knowledge SM ISI Web of Knowledge homepage

24. äEvaluated Web sources, approximately 3600 sites to date –Web site selection criteria are key to the process Authority, accuracy, currency, navigation & design of the site, applicability & content, scope, audience level äSelected “document-level” Web content, now accessible –Multidisciplinary, 130,000+ full text docs identified to date –Pre-prints, funding (awards, grants, fellowships, etc.) –Research activities Abstracts, case studies, reference works, specifications, standards, technical papers and reports, dissertations, etc. ISI Web of Knowledge - Web Content ISI products are registered trademarks and service marks used under license

25. Derwent Innovations Index Patents ISI Web of Science ISI Chemistry BIOSIS Previews Journal Citation Reports ISI Current Contents ISI Proceedings ISI Web of Knowledge - Integration of Resources Full-Text ISI products are registered trademarks and service marks used under license

26.  Links to publisher electronic full-text – Long-standing relationships with publishers – Sophisticated linking utilizing robust technology – SFX-enabled – New agreement with EBSCO adds another 4,000 journals  Document delivery via ISI Document Solution or points to the source of your choice ISI Web of Knowledge - Full-Text Journals ISI products are registered trademarks and service marks used under license

27. äAcademic Press äAmerican Institute of Physics äAmerican Physical Society äBlackwell Science äCatchWord, Ltd. - Taylor & Francis, MIT Press, Mary Ann Liebert, and others äEBSCO äElsevier Science/ Science Direct äHighwire Press - Proc Natl Acad Sciences USA, Annual Reviews, AAAS (Science), and others äKarger äKluwer Academic äNature Publishing Group äRoyal Society of Chemistry äSIAM äSpringer-Verlag äWiley Current Full-Text Partners ISI products are registered trademarks and service marks used under license

28.  Powerful Search Engines – modular infrastructure, knowledge management search engine, context- sensitive open linking via SFX, robust system to manage access to full text ä Alerting – Current Contents Connect and Discovery Agent ä Analytical Tools – Journal Citation Reports, and ISI Essential Science Indicators ä Bibliographic Management – EndNote, Reference Manager, ProCite, Research Tools ISI Web of Knowledge - Technologies & Tools ISI products are registered trademarks and service marks used under license

29.  Cross-Search, unifying the platform (Available March 2002) – Multi-database searching via a single, powerful interface – ISI Web of Science, ISI Proceedings, Derwent Innovations Index, BIOSIS Previews – Maintains the user session across all products !! Users are never denied a link between cross-searched databases.  ISI Current Contents eSearch - selected, organized Web content – Search full-text of individual Web documents New Features Unify the Platform ISI Web of Knowledge - New Features ISI products are registered trademarks and service marks used under license

30. ISI Web of Knowledge - Future Development  Addition of CAB Abstracts and INSPEC ä Alerting extended to all content sources within the ISI Web of Knowledge, including table of content alerts ä Institutional branding of Web pages ä Presentation of a portal environment äLinking to in-house and proprietary data äPersonalisation ISI products are registered trademarks and service marks used under license

31. “We are transforming university libraries into electronic information centres.” Marc Luwel Deputy Head of the Private Office Flemish Minister of Education and Training Belgium ISI products are registered trademarks and service marks used under license

32. “We are looking forward to enriching the ISI Web of Science even further through integration with additional resources.” Benjamin F Bowman, Information Services Biology & Medicine Section Max-Plank Society Germany ISI products are registered trademarks and service marks used under license

33. Thank you Please feel to ask any questions or e- mail me at: tim.hamer@isinet.co.uk New Features Unify the Platform ISI products are registered trademarks and service marks used under license