1. E-Commerce as a Capstone in Information Technology Scott A. Taylor Jon A. Preston

2. Agenda Motivation E-commerce & Education IT Overview CCSU IT Degree IT Components of E-commerce Findings Future

3. Motivation Corporate demand for e-commerce students Capstone alternative to current program Advisory panel recommendation Joint degree program –Business & IT Real-world, project-based courses

4. E-Commerce & Education Many universities entering E-commerce Our focus – IT Broadly speaking –Requirements –Systems Analysis –Design –Implementation –Testing Business Information Economy E-commerce Business Models Marketing Supply Chain Management Customer-Behavior/Sociological Data Mining Statistical Data Analysis Human Factors Agents/Recommender Systems Information Technology Security Database Management Networks Human-Computer Interaction (HCI) Hardware/Operating Systems Web Technologies

5. E-commerce Has It All! Systems analysis and design Programming Testing and quality assurance Software engineering Systems engineering Hardware Networks Human-computer interaction Database design and implementation

6. CCSU IT Degree Fnd. of IS Fnd. of Systems Analysis Fnd. of Networking Database Applications Fnd. of Programming Fnd. of DB Design Introduction to Web Intermediate Web Advanced Web TQA HCI E-commerce Infrastructure E-commerce Security Legal Implications Adv. DB Modeling E-commerce Track Intermediate DB Design Core IT Classes Web Foundation Classes Database Foundation Classes Upper level Theory Classes CertificateAssociateBachelor

7. IT Components of E-commerce Infrastructure –Servers, Design, Development, Fundamentals of Commerce Security –Crypto, Firewalls, Attacks/Viruses, Access Control Law –Contracts, Privacy, Intellectual Property, Taxation, Computer Crimes Database –Design, Efficiency, Oracle, SQL, Relational Algebra, Logging

8. Findings Open problems worked well –Afforded creativity & exploration Time on task & learning retention in pre- requisites critical Solidified prior knowledge Students quickly applied what they had learned in jobs

9. Future Pre-requisite Web courses now emphasize programming – XML, ASP, etc. Projects & group work a necessity –But how do we scale this? Didactic nature of the law class –Will students get “lost in the crowd” if/when enrollment increases?

10. Site Evaluation Example CategoriesValueBluelight.comTarget.comWal-Mart.com Design40 Color107 9 8 Graphics105 8 7 Layout106 7 9 Branding108 9 Ease of Use40 Number Of Steps 159710 Checkout15 12 1512 Download Time 10 5 9 Search Feature5445 Stickiness40 Discounting Products 10 68 5 Personalization15 10 12 10 Special Features 15 10 14 13 Totals12084 (C-) 104 (B+)99 (B-)

11. Project Fair

12. Scott’s Project

13. Questions?

14. Thank You