2. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Common Barriers Physiological changes that occur with aging Vision Hearing Muscular challenges Difficulties with working memory

3. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Multimedia Synchronized verbal and visual presentation Students tend to score significantly higher Beneficial to supporting older adults learn Audiovisual lessons are cognitively efficient

4. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Tutorial Development Developed two tutorials Primarily created with Adobe Captivate Onscreen-action-capture videos Pop-up text cues Test questions Voice narration Communicated with computer instructor

5. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

6. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Packet 30 distributed 1 week to complete CD (auto-run) 2 pre-tests 2 post-tests FM checklist activity Questionnaire

7. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Participants 14 useable packets Varied in occupation Students Secretaries Airline employees Others 53 to 70 years old Half had prior knowledge of FM

8. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Tutorial 1 Pre vs. Post Test

9. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Tutorial 1 Pre vs. Post Test

10. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Test Question 3 On a typical computer, what letter is the “hard drive” assigned? Same participants got it wrong Both had little or no FM experience Only text and narration Could have included images

11. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Tutorial 2 Pre vs. Post Test

12. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Tutorial 2 Pre vs. Post Test

13. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Test Question 4 All of the following are steps used to rename a file or folder EXCEPT: Selecting the file or folder Left click on the file or folder Press Enter on the keyboard Left click on the Edit menu

14. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Test Question 4 All of the following are steps used to rename a file or folder EXCEPT: Selecting the file or folder Left click on the file or folder Press Enter on the keyboard Left click on the Edit menu

15. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Test Question 4 All of the following are steps used to rename a file or folder EXCEPT: Selecting the file or folder Left click on the file or folder Press Enter on the keyboard Left click on the Edit menu

16. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

17. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

18. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

19. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

20. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

21. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

22. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

23. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

24. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

25. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Attitudes Comfortable Everyone learned Onscreen-action-capture videos helpful Pop-up text cues handy Should be used with class lessons “Tutorial gives you practical exercise”

26. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Future Study “Relics” vs. current technology Compatibility Keyboard experience “Warning tags” for common errors All narration directions

27. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii Conclusions Multiple cues are effective Class implementation Pre-lesson During Review

28. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii