1. IGP Certification: The Next Step in Your Career
Created in partnership with ARMA International

2. Learning Objectives
Upon completion of this session, participants will be able to:
List benefits of earning the certification
Assess their own capabilities in relation to the exam blueprint and requirements
Take action to apply for the credential

3. What Is Information Governance?
ARMA’s definition (2012) Information governance is a strategic framework comprised of standards, processes, roles, and metrics that holds organizations and individuals accountable to create, organize, secure, maintain, use, and dispose of information in ways that align with and contribute to the organization’s goals.
This definition is similar to Gartner’s definition, but provides greater emphasis on the recordkeeping elements of information governance.
Good recordkeeping is central to good information governance – you just can’t do it without good records and information management
Information governance also brings more emphasis to two elements critical in today’s business world:
Metrics – through information governance and the tools ARMA is developing for the profession (Information Governance Maturity Model, Information Governance Assessment product); we can measure information governance against standards and generally accepted principles that have been vetted by subject matter experts.
Benchmarking – an organization using the metrics tools can benchmark their progress – an important element of demonstrating program credibility and program improvement
Alignment with the organization’s goals – how does information governance help an organization achieve its main mission(s)?

4. Value of the Credential
For the individual
Showcase your expertise
Achieve recognition within your organization and industry
Pursue career growth opportunities
For the organization
Increase compliance
Reduce risk
Use a holistic approach to IG
Have a competent labor pool to draw from
Leverage information for greater effectiveness

5. 1st certification in information governance
Broad-based set of skills and knowledge
“Next step” for career professionals
Computer-based testing; secure sites
More information available at:

6. Role of an IGP Strategic perspective Enterprise-wise perspective
Leveraging information assets for maximum value
Reduce costs
Identify risks and non-compliance
Harness management support
Define solutions, controls, policies
Collaborate across the enterprise

7. IGPs and CRMs: Key Partners
Complementary Certifications
CRM
In-depth on RIM methods / tools
Longer history
IGP
Natural career path for CRMs, and others
Works at strategic levels; wide array of competency areas
Works in collaboration with CRMs

8. How Does the IGP Fit?
IGP at the center – integrates these various perspectives
Expand your own knowledge base
Work more effectively with these natural organizational allies
Other credentials listed here are relevant to the practice of information governance.
Note that the IGP is at the center of the action – the IGP professional is pulling together all the various perspectives and issues that need to be considered to achieve unified, effective information governance.
We don’t expect an IGP to earn ALL of these credentials – but an individual may choose to expand their knowledge into related areas that they find of interest.
And, we hope it’s a two-way street – maybe individuals who hold the other certifications will become interested in a broader view of IG and come to the IGP Certification Program to enhance their own careers.

9. Why You Should Become an IGP
Improve the speed of business for your organization
Use information more effectively
Become more successful, professionally
Establish yourself as a business leader

10. Purpose of the IGP Program
Mission of the IGP Certification Program: Provide an information governance (IG) credential within an ethical and professional framework to support individuals to deliver organizational value and reduce risk.
Certify a body of knowledge required for IG
Assess individual proficiency against it
Impact industry organizations
Create trust and ethics in the IG industry
The IGP is MORE than just an exam.
What is the purpose of the IGP program?
Mission of the IGP Certification Program: Provide an information governance (IG) credential within an ethical and professional framework to support individuals to deliver organizational value and reduce risk.

11. IGP Governance Board Independent Established processes to:
Ensure validity
Provide fairness
Provide recertification requirements
Ensure public trust
Coordinates various committees
Responsible for credibility of the program
Certification Board is solely focused on the certification program. That’s why its independence is important.The Board will be supported by a set of committees devoted to various aspects of the certification program. In addition, ARMA staff supports the program and oversees 3rd party suppliers for select functions.
ARMA is following exam development best practices in using psychometric expertise throughout the exam development process. In addition to relying on subject matter experts to draft questions; our psychometricians use statistical analysis to evaluate the difficulty of the questions and an overall exam, and to guide us in ways to continually enhance the validity and credibility of the exam process.

12. Code of Ethics Demonstrate integrity, honesty, and fairness
Affirm the legal, ethical, and moral use of information
Protect the privacy of individuals
Report illegal or unethical practices
Accept responsibility for maintaining the credential through recertification
Uphold and abide by the policies of the IGP Certification Program
Code of Ethics are similar to the ICRM.
Total of 15 individual statements
Applicants must agree to abide by the Code if certified

13. Recertification Requirements
Demonstrate continuing competence:
60 contact hours in a 3-year cycle
10 hours required in legal
10 hours required in IT
Maximum of 18 hours awarded for a single activity

14. Recommended Candidate Background
Option 1
Four-year degree (bachelors or equivalent);
Three years of management or leadership experience in RIM, law, compliance, audit, IT, privacy, or security
Option 2
Secondary degree (high school, associates);
Six years management or leadership experience in fields above
We think candidates with either of these combinations of education and experience will do well on the exam.
The application asks for this information for demographic purposes; but no additional documentation is required.

15. What’s Covered on the Exam?
Managing Information Risk and Compliance
Developing Information Governance Strategic Plan
Developing Information Governance Framework
Establishing the Information Governance Program
Establishing Information Governance Business Integration and Oversight
Aligning Technology with the Information Governance Framework
There are six domains that are covered on the exam.
Not the same as the Generally Accepted Recordkeeping Principles – this is by design.
The certification is focused on the ROLE an IGP should play in the organization.
The Principles, the maturity model and various assessment methods are TOOLS the IGP would use in fulfilling the role.
Other tools include national and international level standards, management tools such as cost benefit analyses, business case methodologies, budgeting, communication, etc.

16. The DACUM Chart
Each domain is more fully described in the DACUM Chart (DACUM = Developing a Curriculum)
In addition to defining tasks the IGP would do; it describes knowledge, skills, and tools or resources the IGP should be familiar with.
This is a small excerpt – the full DACUM chart is on the IGP website.

17. About the Exam Time allotted is three hours.
5-minute non-disclosure agreement
10-minute testing tutorial
2 hours 45 minutes for the exam
140 multiple choice questions
125 questions are scored.
Only correct answers are counted towards your score.
15 questions are being pre-tested for statistical purposes only.
This is a computer-based exam which people can take at a test center of their choosing
The test process is very easy – if you can use a computer mouse to click on radio buttons, you shouldn’t have a problem with the mechanics of test taking.
All of the questions are multiple choice. Future candidates will see some “scenario based” questions – these are like case studies, only they don’t have to write an essay. They will read the scenario and then several of the multiple choice questions will be based on the scenario

18. Sample Q&A
A key risk consideration when leveraging “big data” for business intelligence is
staffing
recovery time
e-discovery
data storage.

19. Sample Q&A
A key risk consideration when leveraging “big data” for business intelligence is
staffing
recovery time
e-discovery
data storage.
C is the correct answer because the question focuses on RISK.

20. Another Q&A One measure of an effective IG program is
reduction in storage footprint
social media posts that attest the program
improvement in employee morale
testimonial and other communications

21. Another Q&A One measure of an effective IG program is
reduction in storage footprint
social media posts that attest the program
improvement in employee morale
testimonial and other communications
This question gets at the importance of metrics in an IG program. The only answer that is tied specifically to how the program works is A. While individuals might feel good about the program (e.g., the social media posts, s and morale), you don’t know if it’s really working unless you have an objective, quantified measurement, such as reduction in storage footprint.

22. How Do I Get Started? Application form at www.arma.org/igp
Submit form, signed consent statements, and fees
When approved, you will schedule directly with Pearson VUE
4500+ test centers across North America and several other countries
Fee is $599 – this covers initial application processing and all fees we pay to the test center.

23. How Can I Prepare? Do a self-assessment against the DACUM chart
How proficient do I feel in these areas?
Review suggested reading list in weak areas
Read suggested publications
Take suggested online courses

24. IGP Resources
ARMA’s IGP suggested reading list :
ARMA’s IGP examination study kits
ARMA’s IGP sample questions:

25. How Can I Learn More? IGP Website (www.arma.org/igp)
IGP Candidate Handbook
IGP Application Form
Code of Ethics
DACUM chart
Detailed descriptions of duties, knowledge, and skills
Suggested Reading List
Exam Blueprint
Sample Questions
“Becoming an IGP” roadshow in some cities (

26. Questions?
Website: