1. Academic Library Internet Information Provision Model: Using Toolbars and Web 2.0 Applications to Augment Subject Reference E. Michael Wilson, MSLS Engineering Librarian Alden Library Ohio University

2. Using the Website for Research?

3. Consortial Catalog Results Using the Website for Research? Home page CatalogSearchResults Articles InfoTreeDatabase Results Find It! Services Interlibrary Loan Request Research Guides Wikis ENGR Wiki MANY DATABASES

4. Statistics ARL Libraries Surveyed88 ComponentLibrariesPercentageNotes Federated Searching910.23%Located on Home Page Library Catalog88100.00%Located on Home Page Catalog Search Box7382.95%Located on Home Page Databases Link8495.45%Located on Home Page Database/Article Search Box3944.32%Located on Home Page Databases Listed Alphabetically8394.32%Anywhere in Web Site Databases Listed by Subject8394.32%Anywhere in Web Site E-Mail Reference88100.00%Anywhere in Web Site Telephone Reference8394.32%Anywhere in Web Site Chat Provided7989.77%Anywhere in Web Site Other Client (requires data from users)3034.09%Anywhere in Web Site Widget Based Chat (non-Meebo)2123.86%Anywhere in Web Site Meebo Based Chat2427.27%Anywhere in Web Site Account Based Chat (AIM/ICQ/Google/Yahoo/MSN) 44.55%Anywhere in Web Site Protected Chat (Account/Password)33.41%Anywhere in Web Site Text a Librarian1213.64%Anywhere in Web Site Skype a Librarian22.27%Anywhere in Web Site Widget Components1213.64%Located on Home Page

5. Academic Library Internet Information Provision Model

6. A Proposed Google Research Model Pros: Familiar. Quick. Easy. Cons: Veracity. Unwieldy.

7. Assessment of Needed Research Tool Ohio University Technology Survey 2008 ◦ 3648 students.  Roughly 17% of student population. ◦ 78.4% or 2751 would use toolbars for research. ◦ Browser Preference.  Firefox 42.4%.  Internet Explorer 42.0%.  Safari 14.0%.

8. Toolbar Video

9. Engineering Subject Toolbar Facts Prototype Toolbar. ◦ Adopted instantly. Faculty Research Sessions. Engineering Toolbar Installations. ◦ 210 Since January 2008. Control – Database Usage. ◦ Proxy. ◦ Free Resources. Maintenance. ◦ Toolbar Auto-Updates.

10. Subject Toolbar Information Provision Model Research Portal. Located in Browser. Enables Google Style Searching. Integrated Instruction Model

11. Guesstimates

12. Guesstimates

13. Conclusion Consider Applying the Proposed Model Assess Organizational Capabilities. ◦ Resources. ◦ Personnel Examine Research Structure. Create Customized Model. Implement Needed Tools. ◦ Simplify. ◦ Assess. ◦ Improve.