2. What’s Next What We believe Who We Are

4. Cloud Computing Big data Mobility Social Enterprise

5. 40 full-time privacy professionals and more than 400 other employees who help ensure that privacy policies, standards, and procedures are applied Dedicated privacy leads in 65 subsidiaries around the world including in Singapore that both extend corporate privacy policies, and keep the company informed 3-tier system of privacy managers, privacy leads and privacy champs in Business Groups ensuring each products and services are complaint with our standards and all applicable privacy laws Internal governance processes and tools to help our privacy professionals work with our business groups

6. … Building data protection into all our products

7. Transparency …understanding what information is collected Control & Choice …integrating features to help people control Security …protected against outside threats and unwanted disclosure

8. Policy Interoperability Digital Free Trade Accountability + Compliance Innovation + Privacy Enhancing Technologies

11. Putting People First