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AGENDA Nadcap Overview Organizational Structure of Nadcap Nadcap Process / eAuditNet.

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Presentation on theme: "AGENDA Nadcap Overview Organizational Structure of Nadcap Nadcap Process / eAuditNet."— Presentation transcript:

1 Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

2 AGENDA Nadcap Overview Organizational Structure of Nadcap Nadcap Process / eAuditNet

3 DEFINITIONS – PRI PRI: The Performance Review Institute is a not-for-profit affiliate of SAE whose mission is to: Provide global, unbiased, independent manufacturing process and product assessments and certification services to the mobility industry for the purpose of adding value, reducing total cost and facilitating teaming between primes & suppliers. PRI administers Nadcap.

4 DEFINITIONS – Nadcap Nadcap: Special Processes: are those processes where the parameters are directly influenced by component geometry and/or the results cannot be confirmed by inspection, e.g., NDT, Plating, Heat Treating. Products: are the manufacturing output of the combination of distinct materials, parts and/or processes which forms a whole, e.g., Composites, Elastomer Seals, Electronics. The leading worldwide co-operative program of major companies designed to manage a cost effective consensus approach to special processes and products and provide continuous improvement within the aerospace and automotive industries.

5 DEFINITIONS – eAuditNet
Audit software used to document audit results, attachments, letters, notes, schedules audits, supplier advisories, etc. with the ability to produce reports based on multiple criteria.

6 HISTORY OF THE PERFORMANCE REVIEW INSTITUTE (PRI)
November 1985: Government/Industry Equal Partners Conference recommends consensus solution to duplication of supplier quality assurance systems July 1990: PRI incorporated as a Not-For-Profit Trade Association. Launch Nadcap for Aerospace July 2000: Roll-out of Nadcap Europe November 2002: Full Launch of eAuditNet October 2003: Roll-out of Nadcap Asia April 2008: Roll-out of eQuaLearn May 2009: Full Launch of eAuditNet 2.0

7 KEY REFERENCES FOR NEW ATTENDEES
Nadcap Subscriber Tutorial Attendees Guide Antitrust (page 7) Nadcap Personal Code of Ethics and Conflict of Interest (page 7) PRI Website: eAuditNet Guides:

8 SUGGESTIONS FOR NEW ATTENDEES
Attend Task Group mini-orientation at the beginning of each meeting Introduce yourself to the Task Group Chair and Staff Engineer Become active in your Task Group; your comments are very important Provide your feedback from the meeting through the on-line survey

9 MEMBERSHIP RESPONSIBILITIES
Subscriber members are required to attend Nadcap meetings. If the member is unable to attend, an alternate shall be designated. Reply to surveys, questionnaires and ballots that are circulated to members. Carry through sponsorship and coordination of individual projects as assigned. Prepare checklists for auditing and continuing surveillance. Review resumes and interview auditors. Review audit reports. Comply with the Nadcap Personal Code of Ethics and Conflict of Interest Policy as defined in AS7003. Safeguard the confidentiality of information that you're exposed to through the Nadcap program.

10 Nadcap MEMBERS 309th Maintenance Wing-Hill AFB Eaton Aerospace Sonaca
Embraer Spirit AeroSystems AgustaWestland GE Aviation Textron Inc. Air Force General Dynamics Bell Helicopter Alenia Aeronautica SpA General Services Administration (GSA) Cessna Aircraft Company Avio SpA BAE Systems – Military Air Solutions (MAS) GKN Aerospace Textron Systems GKN Aerospace Sweden AB Thales BAE Systems Heroux Devtek Inc. (Landing Gear Division) Triumph Group Inc. Ball Aerospace & Technology Corporation United Technologies Corporation Honeywell Aerospace Beechcraft Corporation Israel Aircraft Industries Goodrich (UTAS) Corporation The Boeing Company Latecoere Bombardier Inc. Liebherr-Aerospace SAS Hamilton Sundstrand COMAC Lockheed Martin Corporation Pratt & Whitney Defense Contract Management Agency (DCMA) MTU Aero Engines GmbH Pratt & Whitney Canada Northrop Grumman Corporation Sikorsky Aircraft EADS Corporation Aerolia Parker Aerospace Group Airbus Raytheon Company Airbus Military/ EADS CASA Astrium Rockwell Collins, Inc. Cassidian Rolls-Royce Eurocopter SAFRAN Group Premium AEROTECH

11 TIMELINE OF PRIMES

12 GOVERNMENT AGENCIES AND CONTRACTOR POSITIONS ON PRI QUALIFICATION PROGRAMS
SUBSCRIBER FOR PRI USE AMERICAS EUROPE ASIA 309th MAINTENANCE WING-HILL AFB Hill AFB, UT A (CP, CT, HT, MTL, NMSE, NDT, WLD) AGUSTAWESTLAND Cascina Costa, Italy R (NDT) AIR FORCE WPAFB, OH R (Seals, SLT) ALENIA AERONAUTICA SPA Naples, Italy U12 R (CP, COMP, HT, MTL, NDT, SE, WLD) AVIO S.p.A Italy R (CP, CT, HT, MTL, NDT, NMSE, WLD) BAE SYSTEMS MILITARY AIR SOLUTIONS (MAS) UK U15 R (COMP, CP, HT, MTL, NDT, NMSE, WLD) BAE SYSTEMS Nashua, NH A (CP,CT,WLD) BALL AEROSPACE & TECHNOLOGY CORPORATION Boulder, CO A (CP,ETG,WLD) THE BOEING COMPANY (Commercial Airplanes, Intergrated Defense Systems) U11 R (COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD) R (COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD) BOMBARDIER, INC. Dorval, Canada U13 R (COMP, CP, CT, HT, MTL, NDT, NMSE, WLD) Defense Contact Management Agency (DCMA) (DOD) Alexandrta, VA M (ALL, COMP, ETG, FLU, SEAL, SLT) Airbus U8 R (COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD) R (COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD) Special Process and Product mandates to the supplier base in that region Name of Nadcap Subscribing Prime Contractor KEY: R = Accreditation Required by Prime Letter sent to Suppliers; M = Nadcap Member; A = Accepts Nadcap Accreditation Note: Not all Subscribers included above; visit eAuditNet for full list. Programs listed as of July 2011.

13 INDUSTRY-MANAGED ACTIVE CUSTOMER AUDITS

14 STATUS REPORT – SUPPLIER AUDITS
2013 Actual through 26 April 2013

15 STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT)
4791 4919 4389 4406 98 3870 4015 3678 84 88 3295 75 80 2852 62 66 66 2437 1466 37

16 NADCAP PROGRAMS Special Processes Nondestructive Testing (NDT)
Materials Testing (MTL) Heat Treating (HT) Coatings (CT) Chemical Processing (CP) Welding (WLD) Nonconventional Machining & Surface Enhancement (NMSE) Non Metallic Materials Testing (NMM) Conventional Machining as a Special Process (CMSP) Measurement and Inspection (MI) Systems & Products Aerospace Quality Systems (AQS): AC7004 Fluid Distribution Standards (FLU) Elastomer Seals (SEALS) Sealants (SLT) Composites (COMP) Electronics (ETG)

17 AGENDA Nadcap Overview Organizational Structure Nadcap Process / eAuditNet

18 PRI/Nadcap ORGANIZATIONAL STRUCTURE
Policy Board of Directors Executive Leaders Legal entity Fiduciary responsibility Set policy Provide the vision

19 BOARD OF DIRECTORS Stan Adachi Richard Amato Etienne Galan
Divisional Director, Supplier Quality, Defense, Space, & Security The Boeing Company Richard Amato Manager, Manufacturing Engineering MECoE, Supply Chain Division GE Aviation Etienne Galan Vice-President Purchasing Snecma (Safran Group) Michael Hayward Sector Director International & Logistics Excellence Northrop Grumman Aerospace Systems Mario Langlois Director - Quality Engineering and Safety Office Bombardier Aerospace Tony Maguire Head of Quality, Hawk Aircraft Programmes BAE Systems PLC Ron Meester Vice President, Global Quality Honeywell Aerospace Andy Page Global Engineering & Technology Executive Rolls-Royce Plc David L. Schutt, PhD Chief Executive Officer SAE International Junji Tsuji Manager of Manufacturing Technology Group of Production Planning Department, Aero-Engine and Space Operations IHI Corporation Li Wei General Director, Quality and Safety Department AVIC Steve Wells (Chairman) Vice President of Quality, Aircraft Systems UTC Aerospace Systems Jianqiang Xu Deputy General Manager of Science, Technology & Quality Department; C919 Program Chief Quality Officer Research Fellow Commercial Aircraft Corporation of China Ltd. (COMAC)

20 PRI/Nadcap Organizational Structure
Policy Board of Directors Nadcap Management Council (NMC) Tactical Senior quality leaders & managers Oversee operation of Nadcap Establish & implement policy & procedures Task group coordination & development Identify, develop and deploy improvement

21 CURRENT Nadcap MANAGEMENT COUNCIL (NMC)
David Bale Pratt & Whitney Canada Dietmar Becher Liebherr Aerospace Michael Bess DCMA Pascal Blondet, Chairperson Airbus Richard Blyth Rolls-Royce Robert Bodemuller Ball Aerospace & Technology Corp. Katie Bradley Lockheed Martin Christopher Brust Christian Buck SAFRAN Robert Cashman Parker Aerospace Group Jim Diamond 309 Maintenance Wing – Hill AFB Amie Emerson Spirit Aerosystems John Haddock BAE Systems – MAS Tim Hayes General Dynamics Danieli Hilgemberg Embraer Scott Iby Hamilton Sundstrand Scott Klavon, Secretary (Non-Voting) PRI Ralph Kropp MTU Aero Engines GmbH Peter Krutoholow Sikorsky Serge Labbe Heroux Devtek Daniel Lecuru Eurocopter Eric LeFort Sonaca Howard Jeff Lott The Boeing Company Frank Mariot Vought Aircraft Steve McGinn Honeywell Robin McGuckin Bombardier Aerospace Michael Murray Beechcraft Corporation Colby Nicks Bell Helicopter Textron Ana Ottani dos Santos Embraer Rick Peterson Rockwell Collins, Inc. Alberto Portal EADS – CASA Mark Rechtsteiner GE Aviation Per Rehndell Volvo Aero Corporation Brad Richwine Raytheon Company Davide Salerno Alenia Aeronautica SpA Victor Schonberger IAI Lisa Shaw Eaton Aerospace Henry Sikorski Pratt & Whitney Asa Snitchler Kevin Ward, Vice Chairperson Goodrich Corporation Kirk Whalen Heroux Devtek George Winchester Northrup Grumman Corwyn Berger EXOVA, Inc. Michael Brandt Alcoa Mark Brown Kaman Aerospace Group Tim Crowe Dearborn Precision Robert Custer AAA Plating & Inspection Suzanna DeMoss Advanced Chemistry & Technology Eric Jacklin FM Callahan & Son David Jones Nex-Tech Processing. David Michaud Fountain Plating Company Michael Schleckman Voss Industries, Inc. Vitorio Stana Avcorp Industries Inc Vern Talmadge Howmet Thermatech Coatings

22 PRI/Nadcap ORGANIZATIONAL STRUCTURE
Policy Board of Directors Administrative Staff Tactical Nadcap Management Council (NMC) Task Groups Special Processes Nondestructive Testing, Materials Testing, Heat Treating, Coatings, Chemical Processing, Welding, NMSE, Non Metallic Materials Testing & Conventional Machining Systems & Products Electronics, Sealants, Elastomer Seals, AQS (AC7004), Fluid Distribution Systems & Composites Supplier Support Committee (SSC) Technical Technical Experts Determine requirements Develop documents Accept corrective action Final decision on accreditation

23 AGENDA Nadcap Overview Organizational Structure of Nadcap Nadcap Process / eAuditNet

24 Nadcap PROCEDURE HIERARCHY
Aerospace Standard which documents the requirements for implementing Nadcap industry consensus-based accreditation programs. AS7003 Quality policy describing the quality system of the organization. QUALITY MANUAL NOP (Nadcap Operating Procedure) Specific procedures by which Nadcap operates. Scope and general operating procedures for each specific Nadcap commodity program. NTGOP (Nadcap Task Group Operating Procedure) NIP (Nadcap Internal Procedure) Specific procedures by which PRI / Nadcap Staff operates. Roles and responsibilities for Nadcap Auditors, and clarifications to facilitate and standardize the audit process. Auditor Handbook

25 KEY PROCEDURES (Located on eAuditNet, under Nadcap Procedures)
NOP-001: Nadcap Operating Procedure NOP-006: Supplier Advisory Process NOP-008: Supplier Merit Program NOP-011: Audit Failure Process NTGOP-001: Nadcap Task Group Operating Procedure

26 THE Nadcap AUDIT PROCESS
Subscriber Action Supplier Action PRI Action Accreditation Mandated by Nadcap Prime Subscriber Supplier Requests Audit Audit Scheduled & Auditor Assigned Audit Performed – Auditor Submits Report Re-accreditation Process Supplier Review Certificate Issued to Supplier Task Group Review PRI Technical Staff Review

27 AUDIT PROCESS PRI/Supplier Schedules the Audit using eAuditNet.com Nadcap Checklists and Preparation Instructions available Encouraged to review the Nadcap Customer Support Initiative (NCSI) presentation on eAuditNet Perform self-audit Auditor Conducts the Audit using the applicable Nadcap checklists (located on eAuditNet) Daily briefing & a final close out meeting at the end of the audit Auditor Prepares Cover Letter and attaches to audit report (uploaded into eAuditNet) Supplier has 21 calendar days to initially respond to any findings (7 calendar days for subsequent responses)

28 EVERY STEP IS MANAGED BY INDUSTRY
AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT AUDITOR QUALIFICATION & SELECTION INDUSTRY EXPERTS MANAGE ALL KEY STEPS CORRECTIVE ACTIONS AS REQUIRED AUDIT CONDUCTED AUDIT RESULTS

29 Nadcap – INDUSTRY WORKING TOGETHER
Task Groups (Primes) Nadcap Staff Suppliers Establish Audit Criteria Audit Criteria (AC): Document containing checklists or other surveillance tools to be utilized in the course of determining compliance to established industry standards and prime requirements.

30 AC7XXX Audit Criteria Job Audits
RELATIONSHIP BETWEEN AUDIT CRITERIA (AC), AUDIT HANDBOOK AND PRIME REQUIREMENTS AC7XXX Audit Criteria Job Audits Audit Handbook Industry Standards + Prime Requirements

31 INDUSTRY MANAGED PROGRAM
AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT AUDITOR QUALIFICATION & SELECTION INDUSTRY EXPERTS MANAGE ALL KEY STEPS CORRECTIVE ACTIONS AS REQUIRED AUDIT CONDUCTED AUDIT RESULTS

32 AUDIT SELECTION/INTERVIEW/PERFORMANCE
Core and Technical Requirements are Established by Task Group Potential candidates complete a pre-screening questionnaire on eAuditStaff.com Interviewed by Task Group Testing/Certification (Optional) Training Audits Review of Training with Report from Lead Auditor Approval by Task Group Continual Monitoring through Audit Reviews Annual PRI/Nadcap Training

33 AUDITORS CRITICAL TO Nadcap
Highly skilled technical background with average of 30 years experience in the Special process audited Unlike ISO or EN 9000 based audits, Nadcap auditors do not make the final decision Nadcap auditor goal is to evaluate and report the technical competency and compliance of the supplier

34 SAMPLE OF CURRENT AUDITORS & EXPERIENCE
Process Experience Summary Aerospace Quality Systems (AQS) 60% ISO Lead Assessors; Average 30 Years Experience Chemical Processing (CP) 70% Have B.S Degree; 22 % Have MS Degree; 11% Have PHD; Average 35 Years Experience Coatings (CT) 100% Have B.S Degree; 20% Have MS. Degree; 20% Have PHD; Average 30 Years Experience Composites (COMP) 100% Have B.S. Engineering; 100% Have MS Engineering; Average 15 Years Experience Elastomer Seals (SEAL) 50% B.S. Engineering; 30 Years Experience Fluid Distribution Systems (FLU) 100% Have B.S. Engineering; Average 35 Years Experience Heat Treating (HT) 80% Have B.S in Metallurgy/Material Science; 30% Have M.S. in Metallurgy/Material Science; Average 33 Years Experience; Certified Quality Engineer/Auditor Materials Testing Laboratories (MTL) 90% Have B.S Degrees; 50% Have MS Degrees; 20% Have PHD; Certified Quality Engineer/Auditor; Average 35 Years Experience Nonconventional Machining (NMMT) 80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience Nondestructive Testing (NDT) 100% are Level III’s for Four (4) Methods; 44% Have Bachelors of Science Degrees; Average 30 years of Experience Sealants (SLT) 50% Have PHD; Average 30 Years Experience Surface Enhancement (SE) Welding (WLD) 60% Have B.S Degree; 30% Have MS Degree; Average 34 Years Experience

35 INDUSTRY MANAGED PROGRAM
AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT AUDITOR QUALIFICATION & SELECTION INDUSTRY EXPERTS MANAGE ALL KEY STEPS CORRECTIVE ACTIONS AS REQUIRED AUDIT CONDUCTED AUDIT RESULTS

36 Special Process and Product Specific Requirements
Nadcap AUDIT CONTENT Quality Systems Special Process and Product Specific Requirements Compliance/Job Audits NDT: 3 Witnessed Compliance Jobs per Method and 3 “Paperwork” Completed Compliance Jobs per Method Heat Treating: 2 Long Jobs-8 Short Jobs Materials Lab: Witnessing of All Test Methods Chemical Processing: Minimum of 4 Job Audits Coatings: 2-11 Job Audits (Based on Scope) Welding: 2 Job Audits per Method Nonconventional Machining: Job Audits Surface Enhancement: 2-6 Job Audits Composites: Job Audits (Based on Manufacturing Flow) Electronics: Complete 1 Job Audit Conventional Machining: Job Audits (Based on Scope)

37 GENERAL FOCUS AUDIT Calibration: Does the supplier define the process employed for the calibration of inspection, measuring and test equipment type, unique identification, location, frequency of checks, check method, acceptance criteria and the action to be taken when results are unsatisfactory? Chemical Processing Heat Treating NDT

38 TECHNICAL (Nadcap) FOCUS AUDIT
Calibration: Is measuring and test equipment used to control or monitor the control of a process (within parameters) maintained in a calibration system compliant with ISO ? (I.e. temperature gages, conductivity meters, voltmeters, rectifiers) Are furnaces used for heat treating Aluminum parts surveyed at the required tolerance and temperature range? Are the FPI dryer ovens calibrated every three months at multiple points across the usable range? Heat Treating NDT Chemical Processing

39 INDUSTRY MANAGED PROGRAM
AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT AUDITOR QUALIFICATION & SELECTION INDUSTRY EXPERTS MANAGE ALL KEY STEPS CORRECTIVE ACTIONS AS REQUIRED AUDIT CONDUCTED AUDIT RESULTS

40 Major Nonconformance:
NCR CLASSIFICATIONS Major Nonconformance: The absence of, or systemic breakdown of, the Process Control and/or Quality Management system. Any non-conformance where the effect impacts or has the potential to impact the integrity of the product. Minor Nonconformance: A non-systemic lapse in conformance to the Process Control and/or Quality Management system.

41 AUDIT REVIEW PRI Staff Review: Staff Reviews Package for Completeness Review Audit Report Clarification Changes (electronically) - Contact Auditors for Clarification Review Supplier Corrective Action Close-Out or request additional information via Forums Audit Report Package is submitted via eAuditNet for Task Group Review

42 AUDIT REVIEW Task Group Review: Task Group decides Procedure for Review Sub-group review, entire Task Group Review Task Group Reviews for Correctness Technical Comments, Supplier Responses, Technical Completeness, Auditor Summary Letter, Identify Additional Findings Completes Review of Each NCR and dispositions (NCR Status) Discuss Results with Task Group within Forums Task Group Votes on Accreditation via On-Line Balloting

43 Nadcap – INDUSTRY WORKING TOGETHER
Task Groups (Primes) Establish Audit Criteria Nadcap Staff Suppliers Interview & Recommend Auditor Define Auditor Requirements Plan/Schedule Audits Perform Audit Contract Auditor Supplier Requests Findings Submit C/A Package Review C/A Package Review & Accept C/A Accredit Supplier

44 eAUDITNET FOR SUBSCRIBERS – www.eAuditNet.com
Subscribers can use eAuditNet to: Use ‘Subscriber QML’ to specifically search for your company’s suppliers Lookup audit details for a supplier including checklist details, nonconformance (NCR) details, and Supplier and Task Group NCR responses Lookup the current audit status of a supplier Download or print hard copy checklist(s) View new or existing Supplier Advisories View all Nadcap Procedures (NIPs, NOPs, NTGOPs) eAuditNet Company Administrator, you can use eAuditNet to: Create new eAuditNet users for your company Edit current eAuditNet users for your company Accept or reject eAuditNet users that select your company during registration Set-up company Users to receive weekly s regarding your QML supplier audits that were submitted ( Subscription Application) If you are a Task Group Member, you can use eAuditNet to: View and discuss supplier audit NCRs Ballot on supplier audit and merit recommendations An eAuditNet Subscriber’s Audit Review Guide and eAuditNet Company Administrator’s Guide can be downloaded from eAuditNet using Public Documents.

45 INDUSTRY MANAGED PROGRAM
AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT AUDITOR QUALIFICATION & SELECTION INDUSTRY EXPERTS MANAGE ALL KEY STEPS CORRECTIVE ACTIONS AS REQUIRED AUDIT CONDUCTED AUDIT RESULTS

46 TOP 10 PARAGRAPHS SINCE RELEASE OF COMP AC7118 REV A232 AUDITS

47 NDT TOP PARAGRAPH REFERENCES AC7114 (SAMPLE – 2010)

48 QUALITY IMPROVEMENTS FOR SUPPLIERS (SSC 2009 SURVEY RESULTS)
An increasing percentage of Nadcap accredited companies report quality improvement in the area(s) related to their Nadcap accreditation(s).

49 Supplement with PRI Responsible for the ‘process’ Industry Standards
Procedures Oversight Core Values User/Primes “LIABILITY” Does not shift Supplier Conformity Central Information Network “eAuditNet” Agreements: Auditors Suppliers Users PRI/Nadcap Early Warnings Nadcap-Wide Reduce Risk Reduce Escapes Supplier Responsiveness Consistency in Training

50 On-line registration available at
NEXT Nadcap MEETING 21-25 October 2013 Pittsburgh, PA USA On-line registration available at Reservation information will be posted on the PRI website ( when available.

51 QUESTIONS QUESTION TIME ?


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