1. Delivering Projects through People An interview with author and consultant Dave Po-Chedley, PMP People and Projects Podcast Premium Content

2. ON TARGETDelivering Projects in the Real World Author of Client Relationship Management (HRD Press) David Po-Chedley, PMP Principal at Cambridge Consulting, a firm dedicated to enhancing project effectiveness for clients around the world. Actively involved in project management for over 30 years. See www.CambridgeConsult.com & www.pminsight.us/www.CambridgeConsult.comwww.pminsight.us/ Bio An interview with Dave Po-Chedley, PMP www.PeopleAndProjectsPodcast.com

3. ON TARGETDelivering Projects in the Real World Communication and Projects What are some examples of how you’ve seen miscommunication on projects negatively impact project schedules and cost? An interview with Dave Po-Chedley, PMP www.PeopleAndProjectsPodcast.com

4. ON TARGETDelivering Projects in the Real World Managing the Project Sponsor Relationship What insights from the interview did you find helpful about engaging sponsors? How clear is it in our culture who the sponsor is on projects? What additional lessons have you learned about how to get executive support? An interview with Dave Po-Chedley, PMP www.PeopleAndProjectsPodcast.com

5. ON TARGETDelivering Projects in the Real World Saying “No” Without Saying “No” What concerns do you have (or disagree with)? What did you agree with from the interview regarding saying “No” without saying “No”? What additional lessons have you learned about how to say “No” without hurting relationships? An interview with Dave Po-Chedley, PMP www.PeopleAndProjectsPodcast.com

6. ON TARGETDelivering Projects in the Real World Relationships and Projects What are some examples of written or unwritten “relationship rules” that you’ve seen impact projects? What about our group? Are there “relationship rules” that are informal or unstated but need to be understood? An interview with Dave Po-Chedley, PMP www.PeopleAndProjectsPodcast.com

7. ON TARGETDelivering Projects in the Real World SCENARIO 1 Let’s say a project team has been given a project, along with a 9- month time constraint. After doing their planning and estimating, it appears as best they can tell that they need 12 months. They could go back to the sponsor and ask for more time but they know he was adamant that it get done in 9 months. What are some ideas you recommend for the project manager? Project Scenarios Divide into two groups. Each group take one of these scenarios and discuss possible ways to approach the issues. Be prepared to state your recommendations. SCENARIO 2 A PM is responsible for an important project with a reasonable plan that is being executed. The problem is a stakeholder in another part of the business keeps coming back and demanding additional scope. According to them it’s not scope creep—they’re just clarifying what they originally said. Regardless, the project manager seems stuck between a demanding stakeholder inflicting change on her project and a desire to maintain relationships while hitting a deadline. What are some recommendations for this project manager?

8. ON TARGETDelivering Projects in the Real World Next Steps What do we need to do differently as a result of our discussion today? An interview with Dave Po-Chedley, PMP www.PeopleAndProjectsPodcast.com

9. ON TARGETDelivering Projects in the Real World Client Relationship Management, by Dave Po-Chedley (HRD Press) Additional Resources Podcast interview: The Project Success Method, with author Clint Padgett (April 2010) “How to Interview the Project Sponsor”, by Doug DeCarlo. http://www.projectconnections.com/articles/011705- decarlo.html http://www.projectconnections.com/articles/011705- decarlo.html An interview with Dave Po-Chedley, PMP www.PeopleAndProjectsPodcast.com Podcast interview: Managing Extreme Projects, with author and consultant Doug DeCarlo (July 2009)