1. Modernising Provider Referrals and Payments Provision Forum 3 rd June 2009

2. Modernising Provider Referrals and Payments What is PRaP? A single DWP system for commercial employment provision Accessed securely - authentication via Government Gateway Automated transfer of information between DWP and its Prime Providers A new way to work together

3. Modernising Provider Referrals and Payments When will it happen? Staged implementation Starts with FND 1 st phase in October 2009 Followed by new and re-contracted provision

4. Modernising Provider Referrals and Payments Progress Update Provider Sub-group – December 2008 Provider Consultation Sub-group – April 2009 Main development phase complete – May 2009 FND Preferred Bidder Event – June 2009 Testing underway

5. Modernising Provider Referrals and Payments PRaP Process Overview Integrated IT from referrals to payments All interaction is with the Prime Provider Daily payments Daily updates

6. Modernising Provider Referrals and Payments What’s Different? No SL2 Quicker access to customers Operational Management Information Automated payment claim Swift payment

7. Modernising Provider Referrals and Payments PRaP Operational Information Up-to-date performance data DWP and Providers can ‘sing from the same hymn sheet’ about - customer progression - bottlenecks - payments

8. Modernising Provider Referrals and Payments PRaP Shared Benefits A simple, more secure, automated system Quicker response times Common data Concentrate more time on helping customers – our REAL job

9. Modernising Provider Referrals and Payments The Science Bit LMS RM CIS Provider Secure access Remittance PRaP Operational Support Team PRaP PA Help Line

10. Modernising Provider Referrals and Payments How do I get my referrals?

11. Modernising Provider Referrals and Payments How do I report customer progress?

12. Modernising Provider Referrals and Payments How do I claim?

13. Modernising Provider Referrals and Payments PRaP Security Providers will only be able to see their own data Providers won’t be able to access PRaP unless they meet DWP security standards : - go-live and - live-running We’ll help you understand and meet those standards

14. Modernising Provider Referrals and Payments PRaP Security Approach Establish - Plans - Policies - Procedures - Evidence Monitor - controls - compliance - risk management Assure - capability from the start - continues throughout - risk awareness