1. WORLDPEARL TRAINING PLAN
WORLDPEARL INDUCTION MODULE

2. WELCOME TO WORLDPEARL

3. Who are we?
The WorldPearl story started in 1985 when the original Jersey Pearl was opened by the Scragg family.
Today there are still three family members on the Board of Directors, Fred Scragg, Michael Scragg and John Taylor.
In addition, after a period as a consultant to the company Gary Martin joined as a Director and shareholder in 2003.

4. Where are we?
Once Jersey Pearl was established the family continued to expand by opening Isle of Wight Pearl in 1988 and Cornwall Pearl in Following on from these venue locations a selection of UK ‘town shops’ were opened between 1991 – 1994.
The expansion continued and new markets were assessed which led to the opening of Tenerife Pearl in and Perla Canaria in 1998 and various Canary Islands ‘town shops’ in the last couple of years.
As a group we employ between people across our sites dependent on the time of year.

5. Current Locations – Jersey
Jersey Pearl - Venue
Five Mile Road, St Ouen
Jersey Pearl - Shops
Jersey Airport
Gorey Harbour
Town Shop, St. Helier
Aqua, St. Helier

6. Current Locations - UK Cornwall Pearl - Venue
Treasure Park, Redruth
Isle of Wight Pearl - Venue
Brighstone
Isle of Wight Pearl – Shops
Isle of Wight Gold & Silver, Brighstone

7. Current Locations - Tenerife
Tenerife Pearl – Venue
Armenime
Tenerife Pearl – Shops
Candelaria
Loro Parque
Santa Cruz
Puerto de la Cruz
Dufry – Airport Duty Free

8. Current Locations – Gran Canaria
Gran Canaria – Shops
CC Atlantico – Vecindario
Faro II – Maspalomas
Anfi - Arguineguin

9. What do we do?
WorldPearl is one of the largest retailer of pearls in the world. Our strategy of specialising in pearls leads us to have a level of stock, expertise and knowledge not found in a traditional jeweller.
Our venues are all based in holiday/tourist areas and the success of the company has been partly as a result of the venue experience and the wide product range available and partly due to the strong partnerships we have formed with hoteliers, tour operators, coach companies and car hire firms.
Our shops are based in either retail High Street town locations or in tourist resorts and centres.

10. The ‘Tour’ Tour of the premises – public areas & staff areas
Meet the team – who’s who at your venue?
How to get into building in morning? Where to park? etc
Explanation of the different services on offer in your site – Pearls, other jewellery, Design Studio, catering, repairs, Pick a Pearl, Guided Tours etc.

11. Getting Started – Employee Copy
NAME:____________________________
START DATE: _____________________
Issue Date
Return
Date
Date On
Payroll
LEGAL DETAILS
Contract of Employment
P45/46 & Bank Details
Staff Handbook
Clock In Number Issued
Uniform Issued
INDUCTION TRAINING
Training
Trainer
Signature
Employee
Tour of Venue/ Shop Facilities
Introduction to Team
WorldPearl Induction Training Module
WorldPearl Introduction to Pearls Module
Sales Training Procedure – Procedure S001
Basic introduction to Fire Safety & Fire Exits

12. Getting Started – Company Copy for Employee Personnel File
NAME:____________________________
START DATE: _____________________
Issue Date
Return
Date
Date On
Payroll
LEGAL DETAILS
Contract of Employment
P45/46 & Bank Details
Staff Handbook
Clock In Number Issued
Uniform Issued
INDUCTION TRAINING
Training
Trainer
Signature
Employee
Tour of Venue/ Shop Facilities
Introduction to Team
WorldPearl Induction Training Module
WorldPearl Introduction to Pearls Module
Sales Training Procedure – Procedure S001
Basic introduction to Fire Safety & Fire Exits