1. Analytics in UK HE and the role of JISC - update and discussion Toby Price Managing Consultant, Analytics @Claremont 29 th April 2015

2. What we will cover Current state of Analytics in UK HE SUMS benchmarking Jisc BI Program Jisc Information Hub Connecting this with Oracle Analytics Discussion on how to do better analytics

3. Safe Harbour Statement This is not an Oracle-specific presentation Seed ideas for how to improve delivery of analytics in the sector NOT to promote a software approach [I rate Oracle’s software solutions]

4. Current State of Analytics in HE SUMS Consulting were commissioned by Bristol University I was asked by SUMS to carry out the work in 2014 (before Claremont) Interviewed 23 UK HE institutions

5. Results of SUMS work

7. Looked at Systems and Data Organisational Commitment Decision-making context and style

8. Results of SUMS work Most institutions want to develop BI Reflects senior managers having to make complex, fast decisions in a volatile environment Increasing executive support 2/3 have invested in a data warehouse but bringing data together across functional silos is still a challenge main focus students, little focus on resources, services and alumni Increasing use of data visualisation tools Wide spread of approaches

9. Results of SUMS work Most institutions want to develop BI Reflects senior managers having to make complex, fast decisions in a volatile environment Increasing executive support 2/3 have invested in a data warehouse but bringing data together across functional silos is still a challenge main focus students, little focus on resources, services and alumni Increasing use of data visualisation tools Wide spread of approaches BUT BI has not yet delivered

10. Jisc BI Program While this was going on (and completely separately), Jisc was working on a BI Program, which included BI Maturity Model Learning Analytics report BI Workshop at Jisc Digifest BI Project with HESA HEIDI-Plus Heidi Labs Advice

11. BI Workshop at Jisc Digifest The desired stateThe barriersIdeas generation (followed by number of ‘votes’) Reporting across systems Predicting likely successors in projects Reducing effort to manual data improvement Deciding what to stop and when Identify ‘deeper’ trends (not just reporting) Strategic reporting Simply raising awareness of data we collect. Transparency Combining disparate data sets Ethics and legal issues Incentives for people to change processes and practices Skills Resources - of the right kind Data quality Unwillingness to share ‘my’ data set. The university silos Data not always collected (e-resource access) Not seeing the value in BI Define measurements (4) Some centralised reports (2) Work across systems (2) Holistic approach (1) Systems that are flexible (0) More business analyst roles (0) Unwillingness to share ‘my’ data Deeper trends wanted Combining data sets Data quality Need to define key measures

12. BI Project with HESA Replace HEIDI (HEIDI-PLUS) Create an experimentation area (HEIDI-LAB) Provide advice, guidance and support HESA datasets Non-HESA datasets Local datasets

13. Jisc Information Hub Project Sponsored by Jisc and 5 institutions Prototype completed early 2015 Preparing for Pilot

14. Jisc Information Hub Project

18. Connecting this with Oracle BIF/OBIA –choices – value proposition Larger institutions Link model to E-Business/Peoplesoft with no Analytics playback, provides governance Smaller institutions and FE Use BIF or BICS as playback tool from the broker BICS / OTBI / OTBI-E Cloud

19. Discussion How are institutions connecting BI with Enterprise Architecture, data governance etc.? Multiple BIs or one? Executive buy-in? Embedded? What are we doing to change?

20. Toby.price@Claremont.co.uk @tobypriceis