1. Vonage Holdings Corp. Proprietary & Confidential NEW Vonage World Month-to-Month Promotion 2/23/12

2. Vonage Holdings Corp., Proprietary & Confidential Overview – Effective Date 2/25/12 2 Effective 2/25/12, customers signing up for the Vonage World Month- to-Month plan will enjoy the benefit of receiving $9.99 3-month step up, then $25.99/month plus taxes and fees. The Vonage World $14.99 for 3 months, then $25.99/month offer w/ 1-year agreement will be removed in the subscribe flow after this release. Current as of 2/16/12Effective 2/25/12 Vonage World Month-to-Month Offer No Promo FREE Activation Customer pays: $25.99/month plus taxes and fees Vonage World $14.99 3-Month Step Up, then $25.99/Month Offer Vonage World Month-to-Month Offer $9.99 3-Month Step Up Promo FREE Activation Customer pays: $9.99 for first 3 months, then $25.99/month plus taxes and fees Vonage World $14.99 3-Month Step Up, then $25.99/Month Offer Removed in subscribe flow

3. Vonage Holdings Corp., Proprietary & Confidential Marketing Materials New brochures just shipped to the field have the following issues: -They do not include the new Vonage World $9.99 3-Month Step Up Promo  Talk to the promo pricing as a “special” offer exclusive to your customers - The discontinued Vonage World $14.99 3-Month Step Up Promo on the cover and inside on the “Calling Plans” panel  Disregard and sell the Vonage World $9.99 3-Month Step Up Promo New banners and flyers just shipped to the field have the following issue -The discontinued Vonage World $14.99 3-Month Step Up Promo is featured  Disregard and sell the Vonage World $9.99 3-Month Step Up Promo Short term: 8.5” x 11” flyers with the new $9.99 3-month Step Up Promo are in production and will ship in the next 2 weeks. Long term: New brochures and signage will be produced in the near future. 3