1. Morton Grove Public Library Book a Librarian Melissa Mayberry

2. “Quaint!”

3. Technology Training @ MGPL  Increase of technology questions  E-Readers, tablets, smartphones  Support Library services  MyMediaMall  Zinio  hoopla

4. Hands-on Technology Training

5. Small Group Classes Pros ─ Structured ─ Staff Time ─ Group Dynamics Cons ─ Equipment/space ─ Patron skills/goals ─ Low attendance

6. Tech Help Drop-in Pros ─ Variety of topics ─ Personalized Cons ─ Preparation ─ Repeat patrons/topics

7. One-on-One Instruction Pros ─ Flexibility ─ Personalized ─ Preparation Cons ─ Staff time ─ Repeat sessions ─ Patron devices

8. Book a Librarian @ MGPL

9. Setting up Book a Librarian  Who will teach?  Who will schedule?  What topics will be covered?  Policies!!

11. Marketing Website Newsletter Handouts Staff Referral

12. Our Experience

14. Issues  Patron expectations  Patron no-shows/repeat sessions  Staff consistency

16. Tips  Reference Interview  Handouts  Stay on task  Sell your library resources  Build relationships!

17. Questions?