1. Web Conferencing at GSE Harvard IT Summit June 23, 2011

2. Our Community 13 master’s programs 2 doctoral programs 100 faculty 900 students 200 courses 3,000 professional education participants 27,000 alumni

3. Our Services We help faculty: Increase active student processing in the classroom Bring the world into the classroom Communicate with students outside the classroom Maximize class teaching time We help students: Learn necessary background content Revisit course content to reinforce learning Collaborate virtually on projects Demonstrate understanding of course content

4. Our Services (IT Speak) Pedagogical consultation Course platform Web conferencing Streaming video Digital content development Clickers / SMART board Multimedia assignments / lab Associated technical training Research / pilot emerging techs Remains the same

5. The ChallengeDistanceTimeBudget

6. The SolutionWebConferencing

7. Cost-effective Flexible Feature-rich Technologically stable Familiar to our community Consultation and tech support available Managed locally Meets our community’s needs Why?

8. Which tool?

9. Our Process Kick-off / planningInstructional design phaseTechnical developmentTraining / dry runs / testingLaunch revise assess reflect

10. Team Effort = Success

18. Uses at GSE Virtual guest speakers Virtual office hours Virtual class sessions Virtual student group work Virtual internships Online workshops / trainings Virtual “orals” Virtual tenure review Virtual meetings Virtual open houses / yield events

19. Planning Timeline SundayMondayTuesdayWednesdayThursdayFridaySaturday 1234567 891011121314 15161718192021 22232425262728 293031

20. Timeline: Kick-off Meeting SundayMondayTuesdayWednesdayThursdayFridaySaturday 1234567 891011121314 15161718192021 22232425262728 293031

21. Timeline: Training SundayMondayTuesdayWednesdayThursdayFridaySaturday 1234567 891011121314 15161718192021 22232425262728 293031

22. Timeline: Storyboard Review SundayMondayTuesdayWednesdayThursdayFridaySaturday 1234567 891011121314 15161718192021 22232425262728 293031

23. Timeline: Storyboard Review

24. Timeline: Dry Run and Testing SundayMondayTuesdayWednesdayThursdayFridaySaturday 1234567 891011121314 15161718192021 22232425262728 293031

25. Timeline: Final Check-in SundayMondayTuesdayWednesdayThursdayFridaySaturday 1234567 891011121314 15161718192021 22232425262728 293031

26. Timeline: Set-up and Live Session! SundayMondayTuesdayWednesdayThursdayFridaySaturday 1234567 891011121314 15161718192021 22232425262728 293031

27. Technical Details Completely web-based – no real software Java plug-in required Cross-platform and browser neutral Optimized for low bandwidth (as low as 56k) Hosted solution – server backed Compliant with ADA accessibility and other standards Need speakers and microphone (headset is ideal) Recordable

29. Features Voiceover IP (VoIP) Ability to walk through slides and visit web sites together App sharing, desktop sharing, ability to pass app access A “virtual whiteboard” and annotation tools Polling for both just in time and pre-planned polls Emoticons to “virtually” raise hands, clap, express mood Online chat to communicate via text messages Virtual breakout rooms for smaller group work Web cam (quality similar to Skype)

30. Web Conferencing Knowledge Center http://isites.harvard.edu/k15129

31. Questions?