1. Time Warner Cable Business Class Program Matt Ellison Manager, National Reseller Program matthew.ellison@twcable.com Lewis Urena Sales Engineer lewis.urena@twcable.com

2. 2 The Need for Speed A University of California-Berkeley study through the School of Information Management and Systems found that over 1.5 million terabytes of information are produced worldwide each year Industry analysts report today’s businesses are more than doubling the amount of data they manage each year Modern businesses, no matter what size they are, face a major challenge in the future How to manage ever increasing volumes of data, while figuring out how to increase staff efficiency and keep purchases of new hardware and software to a minimum Time Warner Cable – Proprietary and Confidential

3. Business Data Growth: More Innovation, More Traffic 3 Additionally, Cisco projects that in North America, business Internet traffic will grow 3.1-fold from 2012 to 2017, a compound annual growth rate of 26%. Source: Cisco VNI, 2013 14.976 EB/Month Time Warner Cable – Proprietary and Confidential

4. Time Warner Cable Business Class Headquartered in New York, NY o Provides service in 29 states o 2 nd Largest Cable Co. in US o 12M Residential Subscribers o 51,000 employees Business-to-Business arm of TWC, providing commercial services since 1998 Part of a $19B, Financially stable company Dedicated National Support Team o Sales o Engineering o Provisioning o Billing Acquisitions & Partnerships NewWave Communications: KY and TN Dukenet in the Southeast Insight Communications: IN, KY & OH Brighthouse Networks: FL, AL, MI, IN, CA Time Warner Cable – Proprietary and Confidential

5. National Footprint and Network Time Warner Cable – Proprietary and Confidential 5

6. FISPA Reseller Program overview Our program allows Managed Service Providers, Value Added Resellers (VARs), Integrators, IT Solution Providers to increase their customer base, build connectivity solutions and maximize revenue with the support of an industry- leading provider. Deliver an All-in-One Solution Boost Sales Build New Revenue for Your Business You Own the Customer

7. Why Time Warner Cable Business Class? 1 1 Carrier Diversity – Fiber and hybrid Fiber Coax network that completely bypasses the ILEC and CLEC infrastructure. 2 Reach – Leverage National TWC infrastructure with large base of ‘lit’ on-net buildings 3 3 Scalability – Offer higher Internet throughput speeds as an alternative to traditional copper-based services like DSL or T1s Partners are increasingly turning to Time Warner Cable for: Time Warner Cable – Proprietary and Confidential

8. Customer Site A Internet Regional/Metro Network Architecture 8 Customer Site BCustomer Site C Internet DWDM Optical Transport Network TWC Network Metro Network Time Warner Cable – Proprietary and Confidential

9. Typical “Diversity” in a Legacy Network 9 ILEC/CLEC service is typically delivered across the same path and even same wiring sheath LEASED ILEC TRANSPORT Public Internet Metro Ring ILEC TRANSPORT ILEC Network Office #1 Office #2 Offsite Partner Central Office Multi-Tenant Building Carrier Neutral Co-location Facility Time Warner Cable – Proprietary and Confidential

10. Public Internet Time Warner Cable Offers True Path Diversity 10 Office #1 Office #2 ILEC Network Cable fiber optic transport delivers true path and sheath diversity Carrier Neutral Co-location Facility ILEC Transport Line ILEC Transport line TWC MPLS Network Offsite Partner Multi-Tenant Building Time Warner Cable – Proprietary and Confidential

11. Coax Internet access Internet service tiers available to fit any business The ability to scale with growing bandwidth needs, allowing increased efficiency for data transmissions Not distance sensitive like DSL KEY FEATURES: Always-on internet access Ability to customize transmission speed based on business requirements Power several workstations with a single internet connection Large capacity for instant downloads and transmissions

12. Dedicated Internet Access (DIA) KEY FEATURES: Runs over the Time Warner Cable Business Class fiber network Based on the same Ethernet protocol used for LAN connectivity High-bandwidth, symmetrical, dedicated Internet access link delivered over our private fiber network Customizable and flexible bandwidth adaptable to your changing business needs Service Level Agreements ensure high performance and availability for your mission critical applications Bandwidth Scalability Symmetrical connectivity speeds from 5 Mbps up to 10 Gbps for consistently reliable upload and download speeds to meet your evolving business needs DIA provides connectivity on a high-capacity fiber network that can deliver a dedicated and continuous link between your LAN and the Internet.

13. Ethernet Solutions Scalable Scalable bandwidth speeds to meet your customers’ changing business needs, from 5 Mbps to 10 Gbps Strong Reach Our dense infrastructure offers quick sales which leverage our ‘lit’ on-net buildings Reliable High performance network is maintained by using advanced monitoring tools Rigorous SLAs, employed to maintain a high level of network performance Versatile Bandwidth versatility enables multiple circuit configurations and options KEY FEATURES: Layer 2 point-to-point, point-to-multipoint, and multipoint configurations Metro & regional P2P transport With or without internet access Scalable at port speeds of 5, 10, 20, 30, 40, 50 mbps up to 10 gig SLAs available MEF certified carrier

14. Cloud services Cloud Services Infrastructure as a Service Software as a Service Backup as a Service Desktop as a Service Storage as a Service Hosting Services Hardware Management and Monitoring Database Services Storage Services (SAN/NAS) Custom/Complex Hybrid Application Services Oracle EBS/BI SAP Exchange / SharePoint Hyperion OCS/Lync Lotus Notes Websphere/DB2 PeopleSoft

15. © 2011 Time Warner Cable Business Services FIBER Service Level Agreements (SLA) 15 Time Warner Cable – Proprietary and Confidential

16. © 2011 Time Warner Cable Business Services FiOS 16 Market Technologies Data T-1/T-3 –Fractional T-1, Bonded T-1s –T-3, Fractional T-3 –Older TDM technology Digital subscriber line (DSL) –Utilizes existing telephone local loop –Lower speeds both downstream and upstream –As distance increases, available speed drops Ethernet –Ethernet over copper (EoC) usually bonded copper pairs –Ethernet over fiber Fiber-to-the-premises (FTTP), fiber-to-the-node (FTTN) –Higher-speed services –Requires build-out of fiber Time Warner Cable – Proprietary and Confidential

17. © 2011 Time Warner Cable Business Services Online Resources – FISPA Member Site 17 http://www.fispa.org/ member-area/ Program Overview Presentations Coverage Map Pricing Order Form Contact Info Time Warner Cable – Proprietary and Confidential

18. © 2011 Time Warner Cable Business Services 18 Question and Answer