1. Duke Alumni Association November 8, 2013 DAA Board Training

2. Duke Alumni Association November 8, 2013 Table of Contents 1.Why It Matters 2.DAA Board Handbook 3.Expectations and Implications of Serving on the DAA Board 1.Professional School vs. At-Large Members 4.OTM Objectives and Work Schedule 5.Implementation Agenda for 2013-14 6.Implications for Staff Interactions 7.Discussion Topics and Reporting 8.Questions

3. Duke Alumni Association November 8, 2013 Why It Matters

4. Duke Alumni Association November 8, 2013 DAA Board Handbook Where to find it, what is in it

5. Duke Alumni Association November 8, 2013 Implications of Serving on the DAA Board (1/3) 1.Act as ambassador 2.Sharing of best practice 3.Reporting/communicating to the regions and alums 4.Act as resource to alums with respect to Duke alumni programming 5.Recruiting and leadership development  catalyzing Duke volunteers 6.Program leadership (remaining active as a leader of programs while on the DAA board) 7.Upholding standards (ensuring the quality of the Duke brand) 8.Assisting with fundraising identification and a spirit of Duke support 9.Representation of all alums

6. Duke Alumni Association November 8, 2013 Implications of Serving on the DAA Board (2/3) Represent Duke and DAA in regions Each staff member covers a major US region and a major international region Act as ambassador DAA is only structured forum for alumni leaders to interact Sharing of best practice Board can be Duke’s most effective messaging tool Crucial to “One Duke” ambitions Communicating to the regions Board is the group with deepest/ broadest knowledge of options for alumni engagement Act as resource to alums DAA board must help identify and recruit new leaders Catalyzing Duke volunteers

7. Duke Alumni Association November 8, 2013 Implications of Serving on the DAA Board (3/3) Best way of staying connected to regions Most effective way of spreading best practice Program leadership Duke stands for excellence Alumni have expectations of Duke programming Upholding standards Everyone can do something Many board members represent groups Duke needs to reach Campaign is an “all-hands” effort Assisting with fundraising Can’t do without engagement Representation of all alums

8. Duke Alumni Association November 8, 2013 Specific Board Expectations (1/3) 1.Attendance at board meetings 2.Service on committee(s) 3.Attendance at regional events 4.Role in capital campaign and/ or with annual fund 5.Attendance at homecoming and/ or reunions 6.Program leadership (e.g., DAE, AAAC) 7.Regional training sessions 8.Development of regional leaders

9. Duke Alumni Association November 8, 2013 Specific Board Expectations (2/3) Stuff happens But if you don’t want to/ can’t come back to Duke, why are you on board? Attendance at board meetings The real work Happens between meetings Service on committee(s) Vital for DAA to be effective Attendance at regional events “Friendraising” – you know more alums than the average Annual Fund volunteer Role in capital campaign and/ or with annual fund

10. Duke Alumni Association November 8, 2013 Specific Board Expectations (3/3) DAA makes it easy Attendance at homecoming and/ or reunions How many of us got here Need to maintain to help build “One Duke” Program leadership (e.g., DAE, AAAC) Best way of communicating Duke and DAA vision Regional training sessions Investing for the future Keeping Duke and DAA vibrant Development of regional leaders

11. Duke Alumni Association November 8, 2013 OTM Objectives & Work Schedule Committee action plan

12. Board Development Create process to use DAA board and AdCo to help develop future board Coordinate formally with Development, Athletics, etc., to help identify future members Create grid of desired representation and long-range prospects over defined time periods Board Structure Recommendations on: Size Governance Selection & representation Board Education Development of standard materials (as with DAE) Best regional governance & finance practices Best networking ideas Initiate webinars for alum volunteers Beta test first regional training session Reporting & Measurement* Define metrics for regional performance Define short, simple and consistent ratings criteria for events Evaluate on how quickly and well survey data is collected? Establish regional awards program to recognize success and create friendly competition Establish practices for sharing data received Duke Alumni Association November 8, 2013 Implementation Agenda for 2013-14 *Dedicated committee to focus on this

13. Duke Alumni Association November 8, 2013 Implications for Staff Interaction Increased reach Especially to smaller and mid-sized regions Work more closely with board to understand needs of regions Rely more on board to highlight volunteers and successful events Board members become “force multipliers” for staff: Meeting with regional volunteers Reporting back to DAA Representing staff at events Delivering DAA's messages Board members serve as DAA liaison in regions to nurture new programs and initiatives

14. Duke Alumni Association November 8, 2013 Discussion Topics How to keep board members fully engaged in their regions and acting as effective ambassadors? How best for DAA board members to facilitate dialogue with alumni? How does board most effectively assist/ leverage staff in the regions? How do we create a full and high- quality pipeline of future board members?

15. Duke Alumni Association November 8, 2013 Questions