1. 1 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP DEFENSE LOGISTICS AGENCY AMERICA’S COMBAT LOGISTICS SUPPORT AGENCY DEFENSE LOGISTICS AGENCY AMERICA’S COMBAT LOGISTICS SUPPORT AGENCY WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT DoD Fleet Card Overview Rodolfo Cruz-Olmo June 2012

2. 2 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP 2 DoD Fleet Card Program overview Scope Management controls Transaction processing Fleet card usage Resources and training Fraud prevention Accomplishments and highlights Points of contact

3. 3 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP Program Overview DoD level program office - Policies, procedures, program support Fiscal 2011 Statistics - 723,000 transactions - $66 million sales (processed at the standard price) - 17 million gallons - $423,000 rebates Task order renewed exercising option period one - Nov. 30, 2011 to Nov. 29, 2015 Card renewal - 29,476 cards renewed on 993 accounts

4. 4 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP Scope Fleet cards enable authorized users to buy and pay for fuel and emergency roadside assistance or minor maintenance, in support of official government business. Fuel cards may not be used for any other purpose. Use of the DoD Fleet card constitutes a government order for supplies or service in accordance with the Federal Acquisition Regulation and is subject to the micro-purchase dollar threshold ($3000). DoD-Fleet international coverage - Citibank Master Card –Accepted at more than 27 million locations around the globe –Application process Complete application and submit to DLA Energy (Link to application:) http://www.citigroup.com/transactionservices/home/cardsolutions/ commercialcards/fedgovtsvcs/reference/docs/apdxbforms/cb008.doc

5. 5 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP Management Controls Hierarchy Levels HL 1-7 Issued to a unit not an individual Driver Identification –Effective November 2011 –Easy to differentiate from GSA Fleet Card Embossed Management Controls – Fuel only cards – NACS Codes identify specific purchases – Card activation process Authorization Profile settings –By account –By card –Multiple profiles per account –Limits Reports

6. 6 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP DoD Fleet Card Transaction Process All Fuel Transactions –Fuel paid by DLA Energy and customer billed through MILSBILLS process at standard price Non Fuel Transactions –Invoiced directly to unit and are payable upon receipt –Unit responsible for certifying non-fuel purchases and –Forwarding on to respective DFAS miscellaneous pay office for payment to fleet card provider, Wright Express

7. 7 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP Resources DLA Energy – https//:www.us.army.mil/suite/page/646830 - Fuel card programs and points of contact - Regulations and guidance - Reference materials for enrollment requirements - Newsletters Wright Express – https//:go.wexonline.com - A/OPC and AO access - Account information such as invoices - Card maintenance – new, cancel and replacement cards - Account management - Reports - Accepting locations

8. 8 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP Training DLA Energy – https://www.us.army.mil/suite/page/646830://www.us.army.mil/suite/page/646830 - Required fleet card accountable official training - Initial training - Refresher training (every three years) - Additional training required by agency or CPM Wright Express – https://go.wexonline.comhttps://go.wexonline.com - Monthly webinar training sessions – every third Thursday of each month at 1:00 p.m. (EST)

9. 9 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP Fraud Prevention Warning Signs Incentive –Situational pressure/financial need or desire Rationalization –Ability to justify an act as being inconsistent with one’s personal integrity I’ll pay the money back They don’t pay me enough Opportunity –Knowledge, information, technical skill or having the ability to conceal a dishonest act –Lack of internal controls or deterrence by management Start with a small amount of fuel purchases, if no one notices, the amount will usually grow larger

10. 10 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP Control and Stop Fraud Documentation –Program participants should retain the following documents Fuel Receipts Transaction date and time, purchase amount, total gallons, and fueling location Tank capacity records Time sheets, work schedules Mileage logs, sign out sheet Average miles per gallon Statement of understanding signed by cardholder Internal Controls –Management support who pay attention to internal controls Limit the number of cards issued Train all cardholders Internal audit and review Consequences for abuse Segregation of duties Payment approval process Sensitive property controls Timely cancellation of cards Hotline tips and complaints Cards turn-in to out-processing and deployment checklist Cards inventory and review of responsibilities to change of AO/Command checklist

11. 11 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP Fraud Prevention and Detection Remedies employed –When there have been convictions for fraud, 18 USC § 371, Conspiracy and 18 USC § 1029(a)(2) access device fraud, DLA and other DoD agencies have debarred the perpetrators on the bases of such federal or state convictions. –Violators have also been jailed, disciplined, fired, reassigned or retired in lieu of elimination. –Some units have conducted reports of survey, or financial liability property lost investigations and in some cases held the perpetrators peculiarly liable. –Violations can result in loss of security clearance.

12. 12 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP Contact Information and Helpline DLA Hotline Program Office (DCIA) –Toll Free Telephone Number: 1 (800) 411-9127 –Telephone: (703) 767-5445/ DSN: 427-5445 DLA Counsel-Energy –Telephone: (703) 767-5020 Fraud Counsel –Telephone: (703)767-5001/DSN 427-5001

13. 13 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP Accomplishments and Highlights Accomplishments - Winner of the 2007 David Packard Acquisition Excellence award - Major policy development - DoD Manual 4140.25 - OMB Circular A-123 - DoD Charge Card Guide - Quarterly program newsletter Highlights - WAWF- DON rollout - Program management reviews - Electronic account set-up - Wright Express Online – reporting phase III - Account suspension after 180 days of inactivity or delinquency

14. 14 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP Points of Contact Government Fuel Card Program Management office –DoD Fleet Card program manager 703-767-8142, DSN 427 Rodolfo.Cruz-Olmo@dla.mil – Account managers: DoDFleetCard@dla.mil;DoDFleetCard@dla.mil Air Force: 703-767-0673 Army: 703-767-3422 Navy: 703-767-9552 DoD agencies: 703-767-0689 Wright Express 24/7 fleet card support team –1-866-523-8743 –Website: https://go.wexonline.com/online/https://go.wexonline.com/online/ –Email: Strategic_Support@wrightexpress.comStrategic_Support@wrightexpress.com

15. 15 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP Component Program Managers Air Force: (Fleet) Jeffrey J. Ponder, SSgt, USAF, AFELM VEMSO, 757-764-4408/4410 - Afelm.vemso@langley.af.milAfelm.vemso@langley.af.mil Army : Mr. Bill Carico, G-4, 703-614-0873, or Ms. Amy Kness, 703-614- 0857 –DAFuelCard@hqda.army.milDAFuelCard@hqda.army.mil Navy & Marine Corps : Mr. Donald Rhoad, Consolidated Charge Card Program Management Division (CCPMD), 717-605-9371, DSN 430-9371 –FLEET_Card@navy.milFLEET_Card@navy.mil US Coast Guard : Ms. Carol Taylor, 757-366-6520 – DODFLEETCARD@USCG.MILDODFLEETCARD@USCG.MIL

16. 16 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP 16 DEFENSE LOGISTICS AGENCY AMERICA’S COMBAT LOGISTICS SUPPORT AGENCY DEFENSE LOGISTICS AGENCY AMERICA’S COMBAT LOGISTICS SUPPORT AGENCY WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT