1.1 Company Profile Multinational manufacturer known as the inventor of the first pair of jeans. They have 2 sub-brands: Dockers and Denizen. Levi´s employees up to 5,000 employers in over 110 countries.
2.1 Background “We manufacture the merchandise within our 50 distribution centers, which turns the work difficult, and exhausting to keep an eye of every single product through the whole supply chain”.
2.2 Issues Found I. Inventory II. Lack of Information III. Supply IV. Financial I 20% discrepancy between the physical inventory and the levels reported in system. II Lack of detail such as color & sizes. III Inventory supplies in stores of over 4 months. IV Sales don´t match the expectations of high inventor levels.
3.1 Origin of the Pilot On 2005, Levi´s made up its decision to implement the RFID / EPC technology into one store so they could pilot it. After 6 months, they found out that the results exceeded the primal objectives. 2005 Pilot´s Kick Off 6 Months 40% reduction in out of stocks items. 2006 Extended the pilot in 2 more stores.
3.2 Scope I. Reduce inventory levels to, at most, 2 months. II.Reduce the % of out- of-stocks items. III. Increase sales. IV. Accurately manage replenishment automatically generated with EPC / RFID tech. Financial I. Fully integrate EPC/RFID technology into the DC operation. II. Implement EPC/RFID technology- based operations in stores: goods-in, sales, returns, exchanges and inventory management. Operatives
Once it´s known that the benefits are out there, Levi´s decided to gradually integrate the RFID solution into the remaining stores.
First, the Distribution Center receives the PO, based on the results brought automatically by the store, asking just for what they really need to be stocked. Every single pair of jeans, has its own SRFID!
Secondly, in order to validate the shipping; a web portal was previosly created to verify and scan such things like weight, net content and the Serial Number.
The POS receives the Advance Shipping Notice before the arrival of the merchandise. Once the items have arrived, a mobile RFID device validate the information avoing to open the boxes to check out what´s inside. The information matches automatically with the POS data and updates the inventory.
Finally, as a consumer experience and a Marketing strategy; they set up a new device to help the customers to fully interact with the store. An Intelligent Mirror allowing them to pick up a garment and see through the reflection how it would fit in it and how it looks in different colors.
4.2 Benefits Benefits Sales Store Inventory Replenis hment in Stores Out-Of- Stock Financial -Increased by 11% - Improved availability of products. -Enhaced consumer buying experience. -Increased efficiency via fulled automated replenishment. -Improved ability to verify the accuracy of work in warehouse. -Increased hours of operation and opportunities for more sales through the elimination of store closings for inventory and replenishment. -Reduced lost sales by 40% due to reduction in out-of- stocks merchandise. -Reduced inventory in stores from 4 to a 2-months supply. -Improved inventory accuracy to 99% -Removal of innactive products. -Provided more complete and detailed inventory view. -Reduced transport costs, typically qualified as “wait times”. -Increased efficiencies in DCs -Optimised logistics operations, achieved by distribution to a higher number of stores per day.
“Technology as an enabler, on its own, doesn’t really do anything. You must effectively integrate RFID into a store’s operations for it to be useful” Abel García, Director of IT, Levi´s Latin America