1. Malcolm Baldrige. WHO WAS MALCOME BALDRIGE?

2. Malcolm Baldrige. What is the Malcolm Baldrige National Quality Award?

3. Malcolm Baldrige. FOR YOU GET THIS AWARD YOU MUST FULFILL WITH SEVEN AREAS IN YOUR BISNEWS, AND THEY ARE: Leadership. Strategic Planning. Customer and market focus. Measurement. Analysis. knowledge management;

4. Malcolm Baldrige. Why was the award established?

5. Malcolm Baldrige. BALDRIGE.GOALS OF BALDRIGE.

6. Malcolm Baldrige. Which organizations have received the award? 2004—The Bama Companies, Texas Nameplate Company, Inc., Kenneth W. Monfort College of Business, Robert Wood Johnson University Hospital Hamilton 2003—Medrad, Inc., Boeing Aerospace Support, Caterpillar Financial Services Corp., Stoner Inc., Community Consolidated School District 15, Baptist Hospital, Inc., and Saint Luke's Hospital of Kansas City 2002—Motorola Inc. Commercial, Government and Industrial Solutions Sector, Branch Smith Printing Division, and SSM Health Care 2001—Clarke American Checks, Incorporated, Pal's Sudden Service, Chugach School District, Pearl River School District, and University of Wisconsin-Stout 2000—Dana Corp.-Spicer Driveshaft Division, KARLEE Company, Inc., Operations Management International, Inc., and Los Alamos National Bank

7. Malcolm Baldrige. How this concession is granted.