1. User Guide for Fiscal Printer for Bureau de Change

2. INCOTEX 300SM FISCAL PRINTERS FOR BUREAU DE CHANGE
PERGAMON GROUP LTD
INCOTEX 300SM FISCAL PRINTERS FOR BUREAU DE CHANGE
SIMPLIFIED USER GUIDE
BEST USE PRACTICE
Our support contacts:
TANZANIA
Pergamon Group Limited (Head office)
Msasani, Mikocheni A Old Bagamoyo Rd, PLOT 101
P. O. Box 31236, Dar es Salaam, Tanzania
Tel:
Mobile: +255 , ,

3. Table of contents Preface/ Introduction Inserting a paper roll
Switching on a machine 
Connecting a machine to a computer 
5. Printing a Receipt
6. Printing a Z report
7. FP user Interface
8. File Processing
9. Our Contacts

4. 1. PREFACE/INTRODUCTION
The following is a simplified user Guide for Bureau De Change Fiscal Printer used to issue receipts to customers who buy or sell currencies, The machine is designed to send reports to Both TRA and BOT as required by each of the regulatory authorities.
Bureau de change Fiscal Printer has three main functions.
A)To issue legal receipt to customers when a customer sells or buys foreign currency.
B) To send Daily Z-Report to TRA (Which is a summary of all transactions done in a day and Transactions of receipts to Bank Of Tanzania(BOT).
C)Is to print reports for the transactions done by a bureau through Z, X, Y, P and FM reports
For a machine to function it needs to be connected to a specialized Bureau software like VSD, Gaprotech.. That’s approved by BOT and the machine operated as described in chapters here below.
NB: For a machine to function well and warranty to remain valid ensure you use prescribed approved Fiscal paper roll that are supplied by your supplier and that only approved technician service your machine. The seal should not be opened or tampered with by the customer at all times

5. 2. INSERTING A PAPER ROLL.
This machine uses special thermal paper roll for its printout. They are available from the supplier who supplied you with machine. Replacing it is simple, Press the lock on the left side of the machine, then the paper cover will open, drop a thermal roll paper as per the image below
Image 1.1

6. 3. SWITCHING ON A MACHINE
Plug in the FP power adapter to a power source, connect it to the machine then Switch on by pressing down the black button on the front right bottom of the machine. When u press on “1” the powers on and “0” it powers off as per the diagram here below:
When a machine will is on it display “INCOTEX” for some seconds then “Test SD card”. Then The screen will displaying “date”, Time, network signal strength Icon. When “ENG” is displayed Language is set to English or “SWA” for Kiswahili. When the machine has successfully initialized its now ready for issuing receipts
Image 1.2

7. 4.CONNECTING A MACHINE TO A COMPUTER
Fiscal Printer machine is connected to a computer via USB cable that is inserted to USB interface at the at the bottom of the machine as shown in the diagram below.
Please ensure before starting working the USB cable is well connected to the computer and the device can be sensed by the computer.
Image 1.3

8. When the machine is not yet connected to the computer the fiscal Printer Icon will be RED (FP) and once the machine is succesfully connected it turns green (FP) this means there is connection between the computer and device and its possible to now start issuing receipts: NB: Remember the Fiscal Printer Driver must be on for this process to happen
Image 1.4
Image 1.5

9. 5. PRINTING A RECEIPT
When a connection between a fiscal printer and a computer is succesfull (The FP icon is green), Then you can proceed to issue receipts from your Bureau software by clicking on print fiscal receipt option from the currency buying or selling window.
Once you click the print command the device will process this and momentarily display “CMD” in its screen and instantaneously print a legal receipt.

10. 6. PRINTING A Z-REPORT
Open a FiscalPrinter user interface by clicking the green FP icon on the right side of desktop taskbar, (see diagram blow)
Image 1.6
Once you click on the green FP icon the following window will be displayed on your screen and you can proceed to click on the Z –report button as shown in the diagram below
Once you click on the button the device will immediately print a Z-report and start transmitting it to TRA’s Server over the GPRS system using its internal Modem and Sim card. This process takes between 5-15 minutes depending on the state of the network or TRA server once the report is successfully sent the machine will print a small receipt showing “ Z report sent successfully”

11. Image 1.7

12. Continued… (Printing Z-report)
From the small receipt printed after issuing a z-report the following information will be contained
The “LAST SUCCESSFULLY SENT Z” This shows the number of Reports successfully sent to TRA’s server
“UNSENT REPORTS COUNT - 0” Means that there is no pending Z report to be sent to TRA Server
NOTE 1 : If the number count is “1” it means there is 1 unsent Z-report, if its 2 then z reports are pending and so on. If the machine has 3 or above unsent Z-report it will be unable to continue issuing receipts untill the z-reports are sent and number gets below 2.
NOTE 2: Z Report must be issued Daily, In case you havent operated the machine for more than 1 day, when you open, you will need to send a Z REPORT before you can issue any receipts.
NOTE 3: If you get an error message “EFD BLOCKED, TOO MANY UNSENT REPORTS”. Then leave the machine on for some time untill it can be able to send them and if this persist for more than 3 hours contact your supplier for immediate assistance

13. 7.Fiscal Printer USER INTERFACE
The fiscal printer user interface can be accessed by clicking on the FP icon at the task bar of your computer
This function will assist you to print the following useful reports:
Z Report : Prints daily sales reports for your own record and and also automaticall sends the same details to TRA through a GPRS modem in it.(Discussed in part 5 above)
b. X Report : Prints a daily sales report for your own record from the time the last Z-report was done to the time when this report is being issued.
P Report : Prints weekly purchases reports
Y Report : Prints daily purchases report
Purchases : This Function allows you to enter details of purchases made and tax charged if any
f. Print copy: Prints a copy of the last receipt or Report issued it can also be used to test if Computer and fiscal printer are connected succesfully
g. FM Report: Prints a fiscal memory report of the sales made between specified period of time. You can print either a short Fiscal memory report or a long one in details by ticking and unticking a checkbox in “Full report”

14. 7.Fiscal Printer USER INTERFACE …continued…
PLEASE NOTE: The Fiscal Printer sends sales and purchases transactions to Bank of Tanzania(BOT) at an interval of 30 minutes whenever the machine is on and there is GPRS connectivity.

15. THANK YOU

16. KENYA
1st and 6th Floor, Kimathi House
Kimathi Street/Kenyatta Avenue Junction
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TANZANIA
Pergamon Group Limited
Msasani, Mikocheni A Old Bagamoyo Rd, PLOT 101
P. O. Box 31236, Dar es Salaam, Tanzania
Tel:
Mobile: +255 , ,
RWANDA
Location: Kigali City Tower,
Upper 1st flr & Avenue de la paix near
KCB bank
PO BOX 5121, Kigali, Rwanda.
Tel: / ,