1. Introduction to Depository Institutions Presented by Day 2

2. Introductions Rachel Martini – Customer Relations Specialist Lindsey Bamba – Westside Branch Manager

3. Review of Yesterday’s Lesson Types of depository institutions Deposit Insurance Factors to consider when choosing a depository institution Types of accounts

4. Overview of Today’s Lesson Features of depository institutions Other services & how to use them Safety (online, ID theft, fraud, etc) Fees Quiz (use Note Taking Guide)

5. Features of Depository Institutions Services offered by depository institutions may offer many different features Online banking Mobile banking Debit cards ATMs Electronic payment

6. Other Services Financial advice Safe-deposit box Special needs payment instruments Information, advice, and assistance with a wide range of financial topics Store valuable personal items Secure types of payments such as traveler’s checks, certified checks, cashier’s checks, and money orders

7. Using depository institution services Call, visit, email or search the website Do you have an account? Under 18? Determine what steps are needed to use the service Having an account may be a requirement to use certain services Most require a parent/guardian signature to open an account

8. Online Banking What is it? What can you do? Complete certain transactions from a secured Internet site Use a username and password Access account information anywhere Transfer money Pay bills/set up recurring bill payment Apply for credit

9. View all accounts & balances Make transfers between accounts View Electronic Statements Change password, security questions, email, etc. Help topics to answer general online banking questions Log out of online banking View current and available balance for an account View recent transactions Access online bill pay Make immediate transfers or schedule a transfer Reorder checks (duplicate or wallet) Make a stop payment on a check Online Banking Options

10. Mobile Banking What is it? What can you do? Apps that many depository institutions have developed that allow online banking access from devices such as smartphones, tablets, and other mobile devices Usually offers the same services as online banking

11. Mobile Banking Easy access to your bank accounts Access from an App on your smartphone View accounts and balances View recent transactions Make transfers between available accounts Access bill pay Find branch locations Mobile Deposits It’s Fast, Safe, and Simple! Olympia Federal protects your personal information using a multi-level security system including encryption, authentication and much more. If your phone is ever lost or stolen, you can instantly deactivate your mobile banking access by logging onto your online banking at olyfed.com

12. Debit Cards What is it? What can you do? Other Information A plastic card that is electronically connected to the cardholder’s depository institution account Function in the same manner as checks but faster and more portable Use a Personal Identification Number (PIN) or signature to authorize transactions

13. Automated Teller Machines (ATMs) What is it? What can you do? Other information A machine that allows individuals to complete certain transactions from the machine without human assistance Withdraw and deposit money Transfer money Check account balance Accessed via an ATM card (usually the debit card) and PIN

14. Electronic Payments What is it? What can you do? Other information Transactions completed with no physical connection between the payment device and the Point of Sale (POS) device or store clerk Make transactions using account information or using an ATM or debit card Might also be known as contactless, ACH, online or phone payments.

15. Which feature would you find the most appealing? Cast your vote! Online banking Mobile banking Debit cards ATMs Electronic payments

16. Before you enter sensitive data on a Web page, ensure that: The site uses encryption, a security measure that helps protect your data as it traverses the Internet. Signs of encryption include a Web address with https ("s" stands for secure) and a closed padlock beside it. (The lock might also be in the lower right corner of the window.) Save financial transactions for your home computer Never pay bills, bank, shop, or do other financial business on a public or shared computer or on devices such as laptops or mobile phones that are on public wireless networks. The security is unreliable. Online Safety

17. Protect Yourself from Identity Theft Safe Keeping (Debit card, ATM card, checkbook, Social Security Card, etc.) Don’t give out personal information (www.annualcreditreport.com) – FREE and NO subscriptions to purchaseCheck your credit report each year (www.annualcreditreport.com) – FREE and NO subscriptions to purchasewww.annualcreditreport.com Shred financial papers before throwing them away (6% of Identity Theft is from stolen paper documents.) Do not respond to suspicious emails or text messages Maintain good financial records Never carry your Social Security card with you and give out this number sparingly

18. Debit Card Fraud Protect your debit card number and your Personal Identification Number (PIN) Be aware of your surroundings when at an ATM Use caution at night or in the dark Check the ATM for tampering or additions that do not seem part of the machine – these are warning signs that something might be wrong Don’t leave your receipt behind Check your debit card account regularly and contact your bank if you see any discrepancies

19. Account Fees Different types of fees may be charged Fees will vary between institutions and within different services at the same institution One of the most important factors to consider when choosing a depository institution Overdraft fee ATM fee Minimum balance fee Charged if you withdraw more money from your account than is available Charge for using an ATM that belongs to another depository institution Some accounts have a minimum account balance; fee charged if you go below that balance

20. Research Manage responsibly How do you manage fees? Research fees when choosing a depository institution When opening an account, ask for a list of fees Most are avoidable Keep track of your transactions and use a budget

21. How do you choose one depository institution over another? Choose one that meets your goals! Analyze the following factors: Type of depository institution Location Insurance Services offered Interest rates offered Features offered Fees charged

22. Which checking account should Josie choose? Let’s discuss the homework – Josie’s Depository Institution

23. What did you learn about Josie? Which checking account would you recommend Josie choose - option 1 or 2? Why? Will be traveling often to neighboring states Owns a smartphone Has over drafted her account in the past Has several bills to pay every month Make sure she can avoid all fees with proper account management Would prefer no minimum balance requirements Would like to earn interest on her deposits Would like a quick way to check her account balances

24. Summary Depository institutions offer many benefits: A safe place to store money A way to manage cash The opportunity to earn interest Services/features offered and fees charged vary between and within every depository institution Research different depository institutions and choose one that will help you reach your goals