1. Training Partners

2. Agenda  CTP Certification Program  CTP Target Market  Official CTP Courseware  Official CTP Classroom Guide  Official CTP E-Learning  Hardware Kits  Official CTP AssessPREP  CTP Training Partners  CTP Instructors  Pricing and Discounting  Information TRIVIATelephony (tә-lĕf’ә-nē) means “Telephone Integration”

3. CTP Certification Program  Convergence Technologies Professional (CTP)  New set of skills required to sell, install and support convergence technologies  Skills set in convergence application and implementation  Validation of core vendor-neutral knowledge and skills  Foundation training for vendor-specific certification  Industry-Built Exam Objectives  Leading telecom trade association’s certification program  Telecommunications Industry Association (TIA)  Industry leaders determined exam objectives  Avaya, Cisco, First Telecom, IBM, Inter-Tel, Iwatsu, Mitel, Siemens

4. "IBM got involved in the development of TIA's CTP certification because we feel that this common, industry-wide, vendor-neutral standard for entry-level skills better prepares IT professionals, including those at IBM, for advising on and working with convergence solutions. CTP will be a valued benchmark for IBM's training programs, both employee and customer focused, in the convergence space." Karen Kocher WW Content Offering Executive, IBM

5. CTP Target Market  Equipment Manufacturers  Companies that design, build and support data and telecommunications equipment  Channel Partners  Companies that sell, design, install and support data and telecommunications technology solutions  Individuals  Technicians and Sales Professionals whose jobs require hands-on application and implementation skills for data and telecommunications solutions

6. “CTP certification allows Avaya to concentrate its resources on product and applications-specific training rather than on base-line training by combining all vendor-neutral convergence concepts into one program.” Mark Sinnott Director, Avaya Global Certification

7. Official CTP Curriculum  Official CTP Classroom Curriculum  Data Networking 12 hours2 Days  Telephony Networking 6 hours1 Day  Convergence Technology 12 hours2 Day  Courses include easy-to-follow narrative text, hands-on labs, activities and case studies.  Students set up, maintain and troubleshoot a data network, a telephony network, and a Voice over IP (VoIP) network.

8. Hardware Kits  Hands-on Training  Students set up, maintain and troubleshoot a data network, a telephony network, and a Voice over IP (VoIP) network.  Instructor Kits  Student Kits  Crimper  Digital Meter  Cat 3 Station Wire  Cat 5 Plenum Cabling  RJ-45 Connectors  RJ-11 Connectors  RJ-11 Wall Jack  Line Tester  Tome & Probe Set  Lineman’s Test Handset  Crimper  Digital Meter  Cat 3 Station Wire  Cat 5 Plenum Cabling  RJ-45 Connectors  RJ-11 Connectors

9. CTP Training – Online Assessments  CTP Online Practice Exams  This online assessment tool allows a learner to measure his or her proficiency on the content covered in the CTP exam:  Pre-assess certification aptitude  Prepare for the high-stakes exam environment,  Identify skills gaps and additional study needs.  CTP Online Assessment for the Classroom  Provides instructors with a powerful tool to measure learner proficiency on specific topics or the full range of CTP skills objectives.  CTP Online Assessment for the Classroom can be used as a pre- assessment tool to help instructors evaluate their students’ aptitudes and tailor coursework to their needs.

10. CTP Training Partners  Authorized CTP Training Partners  CTP Authorized Training Partners (CTP ATPs)  Commercial learning centers and training organizations  CTP Authorized Academic Partners (CTP AAPs)  Qualified academic institutions  Select organizations that provide training solutions  Expand business and gain competitive edge  Agree to use only Official CTP Courseware taught by qualified CTP Instructors in a recommended classroom environment

11. CTP ATP Benefits  Marketing and Sales Resources  Listing on the CTP Training Partner Locator  Access to secure CTP Training Partner site  Online ordering  Sales training  Market information  Telephone support

12. CTP Instructors  Qualified CTP Instructors  CTP certified  Certified in additional technical training programs  CIW, MCT, CTT+, CNI, etc.  Experienced technical instructor

13. Information  www.CTP-certified.com  CTP Certification Program downloads  CTP Program Overview PowerPoint presentation  CTP Overview one-page slick  CTP Competencies  CTP Exam Objectives  CTP Courseware Outlines  CTP Account Executives  Call 1-800-228-1027  E-mail info@CTPcertified.com  Visit www.CTPcertified.com

14. Questions? Info@CTPcertified.com 093003