Understand the key concepts and differences between motivation theories. Aims Today
Carrot and stick… Do your homework and you can watch TV… If you continue to interrupt you will have to stay behind… Work harder and you can have a bonus… Do what we say or face a disciplinary hearing… If you finish by 5pm you can go home early… Eat your greens and you can have an ice cream… What works for you?
If only… What motivates you?! When have you worked really well….? When have you had little or no motivation….? What factors influenced each situation….?
The Theories….!! Taylor £££'s Mayo Maslow Herzbe rg Motivators Hygiene Factors
Taylor: The original theorist… Money £ £ £ £ £ £
Taylor: The original theorist… Managers: Decide EXACTLY how task should be completed. His Methods… Observe workers – what they do..timing..how they do it… (‘time & motion’) Identify the most efficient –HOW? Invent equipment to speed up tasks Instruct EVERY employee PAY SCHEME TO REWARD TARGETS, PENALISE THOSE NOT WORKING EFFICIENTLY!
Mayo: The human approach… People are motivated by SOCIAL factors at least as much as ECONOMIC Leadership styles Communication Employee morale Team building Increased productivity when being OBSERVED Is that true for you?!
Key findings of Mayo… Team work is essential to get the most out of your workers! Managers to take an interest in the workers and what they do will motivate them more….! Hawthorne Effect
Maslow’s Hierarchy of Needs EVERYONE has the SAME NEEDS But… Do we all have the same needs?
Herzberg’s 2 Factory Theory… HERTZBERG’S THEORY Motivates Creates dissatisfaction Motivators Achievement Promotion Improvement Recognition of effort Responsibility Nature of the job Pay Conditions Company Policy Supervision Relationships with Supervisors and peers Hygiene Factors Do NOT cause positive motivation High levels of pay soon taken for granted… Job ENRICHMENT! Not just analysis How to improve motivation! ‘Job satisfaction’ Factors…
Motivation overview…. TheoristSummary of theory Benefits of this approach to motivate workers Problems involved with using this approach FW Taylor Mayo Maslow Herzberg