1. OPS-10: Managing multiple sites part time: Replication & OpenEdge Management Case Study Brian Bowman Sr. Solution Engineer

2. © 2008 Progress Software Corporation2 Try This…

3. © 2008 Progress Software Corporation3 What were you watching?  How many turned Red?  How many were Yellow?  How many disappeared altogether?  Bonus Question: How many changed color?

4. © 2008 Progress Software Corporation4 Maybe a bit slower?

5. © 2008 Progress Software Corporation5 What if you could do this?

6. © 2008 Progress Software Corporation6 Agenda  Company Overview  Business Problems IT Faced  OE Replication Overview  OE Management Overview  Challenges & Successes  Wrap-up & Questions

7. © 2008 Progress Software Corporation7 Company Overview  Privately held company  Custom built application (mostly)  Currently between 800 & 1,000 users (CAGR: 25%)  One of the US’s largest technology distribution companies  First company to distribute Color TV Home PC Gaming system

8. © 2008 Progress Software Corporation8 Systems Overview  Windows-based servers  Windows GUI application  8 distribution sites (with application) Across North America  Corporate office does all reporting  One DBA

9. © 2008 Progress Software Corporation9 Technology Overview  OpenEdge 10.1B  Approx. 50 developers in house  VMware used extensively at corporate  Peak AI updates: 15K blocks / Hour  256K lines between sites and corporate PSDN Whitepaper: Determining Fathom Replication Network Bandwidth

10. © 2008 Progress Software Corporation10 Distribution Center Corporate Office Technology Picture DB- Corp DB Reporting Client Customer Service, Order Entry Client Network Security System

11. © 2008 Progress Software Corporation11 Agenda  Company Overview  Business Problems IT Faced  OE Replication Overview  OE Management Overview  Challenges & Successes  Wrap-up & Questions

12. © 2008 Progress Software Corporation12 Business Problems IT Faces  Remote reporting  No local DR solution  24 hour shipping guarantee  One DBA  No remote visibility  Changes happening rapidly

13. © 2008 Progress Software Corporation13 Agenda  Company Overview  Business Problems IT Faced  OE Replication Overview  OE Management Overview  Challenges & Successes  Wrap-up & Questions

14. © 2008 Progress Software Corporation14 What is OpenEdge Replication?  Automated data replication of your mission critical database to a hot stand-by.  Software that improves application availability with no application changes.

15. © 2008 Progress Software Corporation15 Distribution Center Source Targ2 Corporate Office OE Replication Setup DB- Corp Source Reporting Client Customer Service, Order Entry Client, etc. Network DB Targ1 Replication DB- Corp Target

16. © 2008 Progress Software Corporation16 Corporate Office Targ1 Corp Source Corp Target Targ1 Dist. Center Src Targ2 OE Replication Completed Picture Dist. Center Src Targ2 Dist. Center Src Targ2 Dist. Center Src Targ2 Dist. Center Src Targ2 Dist. Center Src Targ2 Dist. Center Src Targ2 Dist. Center Src Targ2

17. © 2008 Progress Software Corporation17 OE Replication – Solving Business Problems  Remote reporting - OpenEdge Replication  No Local DR solution - OpenEdge Replication  24 hour shipping guarantee – OpenEdge Replication  One DBA  No remote visibility  Changes happening rapidly

18. © 2008 Progress Software Corporation18 OE Replication – Solving Business Problems  Remote reporting - OpenEdge Replication  No Local DR solution - OpenEdge Replication  24 hour shipping guarantee – OpenEdge Replication  One DBA  No remote visibility  Changes happening rapidly

19. © 2008 Progress Software Corporation19 Agenda  Company Overview  Business Problems IT Faced  OE Replication Overview  OE Management Overview  Challenges & Successes  Wrap-up & Questions

20. © 2008 Progress Software Corporation20 OpenEdge Management

21. © 2008 Progress Software Corporation21 Dist. Center Source Targ2 Corporate Office OE Management Setup Corp Source Network DB Targ1 Corp Target Trend DB OpenEdge Management Console AdminServerAdminServer

22. © 2008 Progress Software Corporation22 Corporate Office Corp Source Corp Target OE Management Completed Picture Dist. Center Source Targ2 AdmSrvAdmSrv OpenEdge Management Console Dist. Center Source Targ2 AdmSrvAdmSrv Dist. Center Source Targ2 AdmSrvAdmSrv Dist. Center Source Targ2 AdmSrvAdmSrv Dist. Center Source Targ2 AdmSrvAdmSrv Dist. Center Source Targ2 AdmSrvAdmSrv Dist. Center Source Targ2 AdmSrvAdmSrv Dist. Center Source Targ2 AdmSrvAdmSrv

23. © 2008 Progress Software Corporation23 OE Management - Solving Business Problems  Remote reporting - OpenEdge Replication  No Local DR solution - OpenEdge Replication  24 hour shipping guarantee – OpenEdge Replication  One DBA – OpenEdge Management  No remote visibility – OpenEdge Management  Changes happening rapidly – OpenEdge Management

24. © 2008 Progress Software Corporation24 Agenda  Company Overview  Business Problems IT Faced  OE Replication Overview  OE Management Overview  Challenges & Successes  Wrap-up & Questions

25. © 2008 Progress Software Corporation25 Challenges Faced in the Implementation 1.Bandwidth 256K lines between sites and corporate Video Surveillance shares the same line… 2.Backup transfers (California – Pennsylvania) Backup is only available via overnight currier… 3.Logistics 8 sites plus corporate Very little down time available Different sites on different releases

26. © 2008 Progress Software Corporation26 OpenEdge Replication Network Requirements Calculations  After Image Volume: 10,000 8K AI blocks / Hr (81 megabytes) + 50% safety factor (123 megabytes) 2 megabytes / minute  36K / Second Roughly 14% of network bandwidth required Network overhead Security cameras OpenEdge Replication OpenEdge Management Network Bandwidth 0% 100%

27. © 2008 Progress Software Corporation27 Successes in the Implementation  Proof of Concept enforced the value of Replication for Performance and HA  OpenEdge Management Up and running in less than one week  OpenEdge Replication Up and running within the same week –all but 3 sites (HW Problems)

28. © 2008 Progress Software Corporation28 Wrap-up  OpenEdge Replication and Management helped solve business problems!  Tools provided the ability to do more with the same resources  Remote Management is critical in today’s business

29. © 2008 Progress Software Corporation29 Questions ?

30. © 2008 Progress Software Corporation30 Thank You

31. © 2008 Progress Software Corporation31