1. BVPIs 2005/06 Financial Policy Panel, 18 July 2006

2. Welcome! Overview of BVPIs. Guide to understanding performance. Performance 2005/06. ‘Amber’ status. ‘Red’ status. Next steps.

3. Overview of BVPIs It is a statutory requirement to collate and report on Best Value Performance Indicators (BVPIs) each year. These BVPIs enable us to see how we are performing, and allows us to set ourselves performance targets for the next 3 years. Data quality is embedded in our systems and processes through our data quality arrangements for the collection and reporting of these BVPIs. – This ensures that we have checked the accuracy of all data submitted and that the required evidence to support the data is there (for auditable purposes) prior to publication. – Our aim is to ensure that all of the BVPIs are “unqualified” – they demonstrate 100% accuracy and are accepted as being a true and fair picture of our performance by the Audit Commission.

4. Guide to Understanding Performance Traffic light system to illustrate our progress and performance on an indicator. Each indicator is coded as follows: We have met or exceeded our target for 05/06. We have missed our target, but by <10%. We have missed our target by >10%.

5. Performance 2005/06 We published our Best Value Performance Plan 2006 at the end of June (hard copy available in the Members’ Room). Please note that some BVPIs have sub-indicators. There are a total of 77 areas that we have to report to central government against. However, of these, only 49 have been assigned traffic lights. The other indicators are new, so 2005/06 was used as a year to collate baseline information before any targets could be set for the future. Only those areas at ‘Amber’ or ‘Red’ are being reported to this Panel (exception reporting).

6. Performance 2005/06

7. ‘Amber’ Status There are eight indicators at BV 8 (% of undisputed invoices for commercial goods and services paid within 30 days of receipt or within the agreed payment terms). Whilst performance has improved by 1.61% since 04/05, the statutory target of 100% for 05/06 means we are at ‘Amber.’ To achieve the statutory target of 100%, we would have to invest in more sophisticated invoicing systems, which is not a priority for the Council. Our local target for 06/07 is 98%.

8. ‘Amber’ Status (cont’d) 2005/06 target The 2005/06 target was missed by 0.33%.

9. ‘Amber’ Status (cont’d) 2005/06 target The 2005/06 target was missed by 0.39%.

10. ‘Amber’ Status (cont’d) 2005/06 target The 2005/06 target was missed by 0.12 days (this is measured in days per person), but saw a significant reduction from 04/05.

11. ‘Amber’ Status (cont’d) 2005/06 target The 2005/06 target was missed by 2%. This is the result of the disposal of The Pines, a compliant building, which changed the denominator.

12. ‘Amber’ Status (cont’d) 2005/06 target The 2005/06 target was missed by 0.38%.

13. ‘Amber’ Status (cont’d) 2005/06 target The 2005/06 target was missed by 0.37%.

14. ‘Amber’ Status (cont’d) 2005/06 target The 2005/06 target was missed by £1.68. Please note that costs increased from 2005/06 with the launch of the weekly kerbside collection scheme.

15. ‘Red’ Status There are eight indicators at BV 14 – % of employees retiring early (excluding ill-health retirements) as a % of the total workforce.

16. ‘Red’ Status (cont’d) 2005/06 target The 2005/06 target was missed by 0.43%.

17. ‘Red’ Status (cont’d) BV 64 – the number of non-local authority-owned vacant dwellings returned into occupation or demolished during the financial year as a direct result of action by the local authority. The target for 2005/06 was to bring 5 dwellings in, but ‘0’ properties was achieved. The target for subsequent years is 10 per year. This indicator is now being monitored by Social Committee on a regular basis, as well as through the quarterly performance management framework. – This is in response to the Affordable Housing Inspection earlier this year.

18. ‘Red’ Status (cont’d) 2005/06 target The 2005/06 target was missed by 34.08.

19. ‘Red’ Status (cont’d) 2005/06 target The 2005/06 target was missed by 3 days.

20. ‘Red’ Status (cont’d) 2005/06 target The 2005/06 target was missed by 2.3 days.

21. ‘Red’ Status (cont’d) BV 199b: Proportion of relevant land and highways (expressed as a %) from which unacceptable levels of graffiti are visible Outturn of 19% was achieved, against a target of 5%. A target of 15% has been set for 2006/07 and 2007/08; and of 10% for 2008/09.

22. ‘Red’ Status (cont’d) 2005/06 target The 2005/06 target was missed by 1.63. There is currently no target for 2008/09 As the Community Safety Strategy only sets targets up to 2007/08.

23. Next Steps We are currently undergoing a Data Quality Inspection on this process. This will be completed by 31/08/06 and will inform the Value For Money conclusion which will be reported by 30 September 2006. It is recommended that FPP escalate any areas of concern to the relevant policy committee, to enable remedial action to be identified and implemented in a timely manner. A half yearly BVPI health check for BVPIs from 1 April to 30 September 2006 will be included in Q2’s Performance Management report. Satisfaction BVPIs will be collated through the triennial Best Value Satisfaction Surveys in Autumn 2006. Results anticipated in Q4.