1. Leaders relentlessly upgrade their tem, using every encounter as an opportunity to evaluate, coach and build confidence Leaders make sure people not only see the vision, they live and breathe it. Leaders get into everyone’s skin, exuding positive energy and optimism. Leaders establish trust with candour, transparency and credit. Leaders have the courage to make unpopular decisions and gut calls. Leaders probe and push with a curiosity that borders on scepticism, making sure their questions are answered with action. Leaders inspire risk taking and learning by setting the example. Leaders celebrate. Jack Welch CEO General Electrics

2. SINE QUA NON

3. Are You Failing Enough?

4. I CHOOSE TO EXCEL NOT COMPETE

5. It is impossible to begin to learn that which one thinks one already knows. Epictetus

6. PERSPECTIVE We do not see the world as it is, We see the world as we perceive it Filtered by our experience, beliefs and values

7. M B W A