1. May 2014 Operations Report

2. Notable Incidents in May Guide assisted with crowd control during serious motorcycle/cab accident Formerly depressed suicidal homeless man thanks Community Guides for assistance over the years Guides assaulted and Guides threatened Due to number of threats and assaults some Community Guides are now working in pairs for safety reasons Guide assisted and covered an unresponsive indecently exposed man laying on the sidewalk

3. Cleanup of Minna Hotspot Guides have focused on 400 Block of Minna Campers have been going into Auburn Hotel after being advised by Guides and coming right back out after the Guides are gone Hotel Owner states they are not residents of the hotel We are working with the SFPD Footbeat on issue

4. Cleanup of Hotspots (Laskie Alley) 6 months ago (Pre- CMCBD)Now

5. Supervisor Jane Kim asks Guides to be in photo-shoot with her

6. Directions to 183 People and 27 Business Recommendations

7. Removed 206 Graffiti in May (375 in April and 697 in March)

8. 576 Human and Animal Waste Items Cleaned and Removed

9. Removed 39 Illegal Dumpings

10. 95 Stickers and Flyers Removed

11. Community Guides in Action

12. Cleaning Guides and Steam Cleaner in Action

13. Training and Tours Blood Borne Pathogens and Safety Datasheet training Focused on the importance of protecting self when cleaning up not only blood, human waste and other toxic substances and how to properly handle, transport, store and use all the chemicals in our inventory De-escalation Training Equipped staff with knowledge necessary to defuse a possible explosive situation and slowly bring down the volatility level to a more manageable threshold Sexual Harassment Training for Staff and Supervisor Trained employees and managers on discrimination and harassment policies facilitated by MJM’s legal counsel Christine Maloney. Cardiopulmonary Resuscitation Training The staff was certified in CPR and AED.

14. Community Outreach May 5 – Jewish Vocational Services Business Luncheon May 7 – The Guides walked District with City Community Ambassadors May 8 – Mo’ Magic’s 4 th Annual More that Magic Event May 9 – Guides took tour of Freespace May 9 - Sixth Street Consortium Meeting Initial meeting with new neighbor Dolby regarding CMCBD