1. FINANCIAL LITERACY: EMPOWERING CONSUMERS, IMPROVING LIVES

2. AFI Global Policy Forum – Poll 1 In my country, financial education interventions have brought about behavior change by consumers in a significant way 1.Strongly agree 2.Somewhat agree 3.Somewhat disagree 4.Strongly disagree 20

3. AFI Global Policy Forum – Poll 1 Answers In my country, financial education interventions have brought about behavior change by consumers in a significant way Total Votes: 75

4. AFI Global Policy Forum – Poll 2 How much can CP regulation substitute for inadequate consumer knowledge/behavior? 1.To a great extent – better to fix the provider and product than to have to educate the consumer 2.Equally important – what’s the point of rules if people don’t understand them? 3.To a lesser extent - You must build consumers’ financial capability before they start taking up and using new products 20

5. AFI Global Policy Forum – Poll 2 Answers How much can CP regulation substitute for inadequate consumer knowledge/behavior? Total Votes: 78

6. AFI Global Policy Forum – Poll 5 Which statement do you most agree with (choose only one)? 1.Government must lead on financial education strategy and programs 2.Financial service providers must lead on educating consumers 3.Government should decide on fin. ed. priorities, but industry & civil society should deliver programs 4.Other 20

7. AFI Global Policy Forum – Poll 5 Answers Which statement do you most agree with (choose only one)? Total Votes: 92