1. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely Unit 4 - Good Debt, Bad Debt: Using Credit Wisely The general four-step method for handling customer objections The seven specific methods of handling objections and when each should be used.

2. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-A Credit Facts Nearly 33% of teens owe money to either a person or company, with an average debt of $230. Nearly 33% of teens owe money to either a person or company, with an average debt of $230. About 26% of teens ages 16-18 already have more than $1,000 in debt. About 26% of teens ages 16-18 already have more than $1,000 in debt. 30% of teens say they understand how credit card interest and fees work. 30% of teens say they understand how credit card interest and fees work. 36% of teens say they know how to establish good credit. 36% of teens say they know how to establish good credit.

3. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-B-1 10 Questions to Ask 21 4-B-24-B-3 Do I really need this item right now, or can I wait?Do I really need this item right now, or can I wait? Can I qualify for credit?Can I qualify for credit? What is the interest rate (APR) on this card?What is the interest rate (APR) on this card? Are there additional fees?Are there additional fees? How much is the monthly payment, and when is it due?How much is the monthly payment, and when is it due? Can I afford to pay the monthly payments?Can I afford to pay the monthly payments? What will happen if I don’t make the payments on time?What will happen if I don’t make the payments on time? What will be the extra cost of using credit?What will be the extra cost of using credit? What will I have to give up to pay for it?What will I have to give up to pay for it? All things considered, is using credit worth it for this purchase?All things considered, is using credit worth it for this purchase?

4. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-C-1 The Language of Credit Credit - is the amount of money or something of value that is loaned on trust with the expectation it will be repaid later to lenders. Types of Credit – Borrow up to a predetermined limit (i.e., credit card) – Borrow cash to be repaid by a specific date – Borrow money for a major purchase to be repaid in regular payments over time, typically monthly (i.e., car loan, home mortgage) 41 of

5. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-C-2 The Language of Credit Debt is the entire amount of money you owe to lenders. APR (Annual Percentage Rate) is the total cost to use credit in a year. Term is how long you have to repay a loan, often expressed in months. Fees are charged to use credit. Examples: Annual Credit Card Fee, Loan Origination Fee, Over-the-Limit Fee 42 of

6. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-C-3 The Language of Credit Credit History is a record of your behavior related to borrowing and repaying loans. Credit Report is a detailed record of your personal credit and financial transactions. Credit Score is a rating used by credit reporting companies to help lenders decide whether and/or how much credit can be extended to a borrower. 43 of

7. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-C-4 The Language of Credit Universal Default allows a credit card company to increase your interest rate if you make just one late payment. Bankruptcy is a legal process to get out of debt when you can no longer make all your required payments. 44 of

8. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-D Types of Credit Installment Credit Fixed payments Fixed payments Set period of time to repay Set period of time to repay Set or varying interest rates Set or varying interest rates Car loans and home loans are typical examples. Car loans and home loans are typical examples. Revolving Credit No stated payoff time No stated payoff time Limit to credit Limit to credit Minimum monthly payments Minimum monthly payments Interest rates vary or not Interest rates vary or not Finance charges Finance charges Credit cards most typical example Credit cards most typical example

9. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-E Sources of Credit Banks Banks Credit Unions Credit Unions Department Stores Department Stores Automobile Dealers Automobile Dealers Oil Companies (for gas stations) Oil Companies (for gas stations) Federal Government (for student loans) Federal Government (for student loans) Others? Others?

10. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely Basics of Credit Pay off balance monthly to avoid interest Always pay on time (builds strong credit) Shop around for low interest rates Know grace period- number of days with no interest Pay more than the minimum payment

11. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely Credit Benefits Access cash in emergency Ability to use it now Safety & Convenience Bonus Points or Reward Points

12. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely College Students & Credit Cards oCollege students average credit limit is $5000 o1/5 undergrads carry 4 or more cards oAverage revolving balance for college student $2500

13. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-F A little bit of credit card math You buy $500 worth of “STUFF” with your credit card. Your APR is 18%. You plan to pay $10 a month to pay it off. You will pay $431 in interest Final cost of your purchases = $931.40 And it will take SEVEN YEARS and NINE MONTHS 1

14. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-G How long it takes APR = 18% Payment: 4% of current balance You owe $3,000. Finance Charge $1715.69 Total cost of original $3,000 loan = $4715.69 And it will take nearly 11 YEARS to pay off! 1

15. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-H The Cost of Using Credit APR = 24% Payment: 4% of current balance $700 for a Game System Finance Charge $550.04 Your CD player REALLY cost $1,250.04 And it will take over 7 years to pay off! 1

16. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-I The Cost of Using Credit Interest Rate = 24% Payment = 4% of Current Balance BALANCE TIME TO PAY OFF INTEREST CHARGED TOTAL COST $2,000 11 YEARS 6 MONTHS $1,850$3,850 $6,000 16 YEARS 1 MONTH $5,850$11,850 $10,000 18 YEARS 2 MONTHS $9,850$19,850 321

17. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-J APR = 21% Payment: 4% of current balance $3,000 Charged to Credit Account Finance Charges $2,220.57 You Owed $3,000 but You Paid $6,065+ Includies annual fees Annual Credit Card Fee: $65 Paying the minimum, it will take you 11 YEARS and 11 MONTHS to pay off your debt. 1

18. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-K-1 Financial Consequences of Debt Could put you in a state of overspending and perpetual debt, where you get used to carrying a balance and paying extremely high interest rates. Could adversely affect your credit rating, making it harder to get loans when you really need them. 1 of 2 21 of

19. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-K-2 What if you took the $120 monthly payment in the last example and INVESTED $120 a month for the 12 years it took to pay off the $3,000 debt, and your investment got an 8% rate of return? Instead of $6,000 paid out for $3,000 worth of “stuff”, your $120 monthly investments would amount to $28,799 in your pocket! Saving instead of spending 2 of 2 22 of

20. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely How to get out of debt…. Spend less than you earn! Stick to budget Pay all loans- even if it is minimum Prioritize- highest interest rate first Look for ways to cut costs

21. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely  Chapter 7- allows to erase debt, may require filer to be unemployed or low income. Must seek counseling; Also a liquidation type of bankruptcy that wipes out most debts in exchange for giving up most assets  Chapter 13- allows pay back portion of debt with more time (3-5 years), court oversees repayment plan; allows people to keep their assets  Lenders must absorb loan loss  Responsible borrowers have to pay higher rates to recover  Bankruptcy remains on credit report 10 years Bankruptcy

22. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely Truth in Lending Act (1968) Also called Consumer Credit Protection Act Consumers can comparison shop for credit – 1. Lenders must disclose in writing total cost of using their credit – 2. Lenders must be truthful in their advertising about costs of their credit – 3. Gives rights to cancel credit within 3 business days – 4. Limits liability of credit card holder to $50 for unauthorized use

23. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely Fair Credit Reporting Act (FCRA) 1971 Provides access to personal credit information on file with credit bureau Credit bureau must investigate errors & correct report Borrower’s have 30 days to review file without charge if denied credit

24. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely New CARD Act of 2009 Creditors have to tell you: – How long it will take to pay off your balance. – When they plan to increase your rate or other fees. No interest rate increases for the first year. Increased rates apply only to new charges. Restrictions on over-the-limit transactions. Caps on high-fee cards. Protections for underage consumers. CARD Act Rules

25. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-L The Four “ C s” of Credit CollateralCapitalCapacityCharacter

26. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-M-1 How Credit Scores Are Determined 321 Your payment history Your payment history – Information about how you make your payments on credit cards, store accounts, car loans, finance companies, mortgages – Accounts in collection or past due, and how long past due – Information in public records, such as bankruptcy, judgments, liens, wage attachments or child support

27. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely How Credit Scores Are Determined 4-M-2 321 Your overall debt Your overall debt – How much you owe on all your accounts – How much credit you have available to use Your credit account history Your credit account history – When you opened and used each of your accounts – How recently you applied for new credit – Recent good credit history following past payment problems

28. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely How Credit Scores Are Determined 4-M-3 321 Types of Credit Types of Credit – The different types of credit accounts you have – The total number of accounts you have

29. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-N Get and Keep a Good Score (FICO) Highest Score: 850 Average Score: 680 (FICO) Highest Score: 850 Average Score: 680 Make sure your credit report is accurate. Make sure your credit report is accurate. Pay all your bills on time. Pay all your bills on time. Apply for credit only when you need it. Apply for credit only when you need it. Lower the balances on all your credit accounts. Lower the balances on all your credit accounts. Pay off debt rather than moving it around. Pay off debt rather than moving it around.

30. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 4-O Protect Yourself: Inaccurate Credit Reports Get a copy of your free credit reports from all credit rating agencies. Get a copy of your free credit reports from all credit rating agencies. If you find something that is incorrect, ask the agency to investigate the information. If you find something that is incorrect, ask the agency to investigate the information. If that doesn’t resolve the issue, you can attach a short statement to your credit report. If that doesn’t resolve the issue, you can attach a short statement to your credit report.

31. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely Free Credit Report Annually Equifax Experian Trans Union Corporation Go to annualcreditreport.com Against the law to obtain anyone’s credit score without their permission By law, people are entitled to a free copy of their credit report from each of these companies once every 12 months.

32. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely 70% Living Expenses 10% Pay Off Debt 20% Save or Invest 4-P Rule of Thumb

33. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely (the 20-10 rule) teens – lesson 8 - slide 8-J Never borrow more than 20% of your yearly net income If your net income (money after taxes) is $400 a month, then your net income in one year is: 12 x $400 = $4,800 Calculate 20% of your annual net income to find your safe debt load. $4,800 x 20% = $960 So, you should never have more than $960 of debt outstanding. – Note: Housing debt (i.e., mortgage payments) should not be counted as part of the 20%, but other debt should.

34. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely (The 20-10 rule) Monthly payments shouldn’t exceed 10% of your monthly net income If your take-home pay is $400 a month: $400 x 10% = $40 Your total monthly debt payments shouldn’t total more than $40 per month. – Note: Housing debt (i.e., mortgage payments) should not be counted as part of the 10%, but other debt should be included, such as car loans, student loans, and credit cards.

35. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely comparing credit cards Type of account Annual fee Grace period Annual Percentage Rate (APR) Credit limit teens – lesson 8 - slide 8-D Minimum monthly payment Finance charge calculation method Late payment fee, other fees Other features

36. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely if you’re denied credit if you think the reasons for the denial are valid: Ask the creditor if you can provide additional information or arrange alternate credit terms. Apply to another creditor whose standards may be different. Do the things you need to do to improve your creditworthiness (pay bills on time, increase income, reduce spending, obtain a secured card, etc.) and then reapply. if you are not sure whether the reason for the denial is valid: Ask the creditor to explain why you were denied. Review your credit history. If you find your credit history contains errors, take steps to correct the errors. teens – lesson 8 - slide 8-E

37. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely If you believe the reason for the denial is invalid and that the creditor has discriminated against you: Notify the federal enforcement agency whose name you were given by the creditor. The federal enforcement agency will investigate and report back to you. If you can afford it, hire an attorney to file suit against the creditor. If the court determines the creditor did discriminate, the creditor will be required to pay you actual damages plus punitive damages. Cont..

38. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely other credit card protections prompt credit for payment A card issuer must credit your account on the day the issuer receives your payment, unless the payment is not made according to the creditor’s requirements. refunds of credit balances When you return merchandise or pay more than you owe, you have the option of keeping the credit balance on your account or receiving a refund. teens – lesson 8 - slide 8-H

39. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely unauthorized charges If you report your card lost before it is used, you cannot be held responsible for any unauthorized charges. If your card is used before you report it lost, you are liable for $0 if reported within two business days. After that, you’re liable for no more than $50.00. disputes about merchandise or services In some circumstances, you have the right to withhold payment for unsatisfactory merchandise or services. Cont.

40. NEFE High School Financial Planning Program Unit 4 – Good Debt, Bad Debt: Using Credit Wisely credit card tips shop around Look at various sources. read and understand the contract Read the contract carefully. Don’t rush into signing anything. Once a contract is signed, get a copy of it. Know the penalties for missed payments. know your cost Figure out total price when paying with credit. Make the largest payments possible. Know the penalties for missed payments. Buy on installment credit only after you have evaluated all other possibilities. Don’t be misled into thinking small payments will be easy. teens – lesson 8 - slide 8-I