1. Ping Situ University of Arizona March 30, 2011

2. Changes Background Information Changes Access, access, access Follow the users → WEB Economic challenges Reduced purchasing power Shrinking staff

3. 2000 Central funds represented only 8% of the funds and allocations. 4 different teams with over 40 librarians were involved with selection activities. More Changes 2010 Central funds represent 50% of allocations. 7 librarians within a single team are now involved with selection activities.

4. PDA: Patron-Driven Acquisition At U of Arizona What is PDA? How does it work? Why does the library take this approach? When will it start? How will I know if the requested materials are available in the library?

5. What Are The Benefits? Provides access to a greater number of resources for faculty and students More cost effective Research shows that user-driven purchased items get used more often

6. What Will Remain The Same? Purchase requests ILL service Preferred format: electronic Approval plans of core print material (less)

7. Impact to the Library This new acquisition model will impact many aspects of the Library’s operations and functions. It will change technical processing activities (such as print on demand, streaming content, and other user-centered collection services)

8. Technical Services in Academic Libraries Continue on the same course Business as usual Keep surviving (barely) Reutilize and retrain all TS staff towards a strategic future Strategize Initiate and revitalize the library

9. Strategic direction of the Library: going digital More and more tasks related to content management and digital repository Less incoming print materials Traditional tasks are automated and outsourced New skills for new services and resources

10. overview Reorganization in U of A Library overview 1993: Team-based organization 2000: Addition of the Information Commons 2007: Restructuring of the subject specialist teams 2011: Discovery and delivery

11. D2D Discovery To Delivery Network level discovery and access Need business models that support this type of user experience - no more building local collections Users must have the broadest possible access w/o dead ends – one way or another Users need to be able to quickly obtain the discovered information

12. More Collaborative Opportunities between Librarians and TS staff Academic Use Driven Pop-up confirmation message on the ILL page Reconfirmation from subject librarians if needed Significant decline of ILL for “personal use” needs. Training (Illiad8.0) – new workflow

13. Challenges/Opportunities Outsourcing cataloging for all foreign language materials: OCLC or a Backstage Outsourcing journal check-in/claiming: EBSCO Placing standing orders in the Coutts - PDA Outsourcing acquisition of AV materials : Baker & Taylor Cataloging for non-book materials in vernacular characters - ??

14. Technical Services Will Continue There will always a need for technical services but this will require different professional skills and knowledge Instead of being on the back end of change, technical services can be on the front end, or even cutting edge!

15. Any questions?