1. Home Page (1.1) Do you have an Account? Apply for financial assistance ? Do you have Health Insurance? Would you like to Browse Anonymously ? Account Setup & Eligibility No Yes Quick Start Guide for MAhealthconnector.orgMAhealthconnector.org Federal or State Sponsored Health Insurance Private Health Insurance No Create an Account or Log-in to an Existing Account (1.2) Review and Submit (1.3) Application Results Page (1.4) Complete and Submit Eligibility Information & Terms of Use (1.3) Enter Household Information (1.3) Income Information (1.3) Do you have Access to Health Insurance? Additional Family Member Info (1.3) Please see next page  Start Here Verify Account Eligibility Determined (1.4) Eligibility Determined (1.4) Start Enrollment Application (1.3) Yes No Enter Family Information (1.3) If Yes, provide Income; if No, you will move on You will provide income information here if you applied for financial assistance; if you did not, you will automatically skip this step Yes = Subsidized Path No = Unsubsidized Path If Yes, go to 2 nd page (You can browse available plans, but will not be able to purchase and enroll in a plan until you create an account and complete an application) Quick Start Overview: This “Quick Start Guide” is an end-to-end, high-level depiction of the online HIX application process. This depiction does not show every screen in the system; rather, it only displays the most critical screens. In addition, this “Quick Start Guide” depicts a fully automated process; there will be some steps in the interim, however, that will not be fully automated. Finally, this Guide is only meant to function as a “Quick Start” tool: additional information and tools can be found in other training materials. Determine Subsidy : Income, existing health insurance, and family information Overview Home Page : Initial entry point for all users Determine Eligibility : Household and family information Family Manager : Choose individuals to shop for View and Compare Plans : Review selected plans in side-by-side layout Complete Enrollment : Capture enrollment information, complete form Create an account or log-in to an existing account: Creating an account is required for all applications Plan Helper : Evaluate plans assisted by decision support tools Select Plan : Choose plan to enroll in Capture Payment Information : Enter payment preferences information Account Setup / Eligibility Plan Comparison Shopping Enrollment Determine Eligibility : Complete and submit application to receive determination

2. Eligibility Determined Eligibility Determined Submit Payment, Review, and Sign E-Signature (2.5) Plan Details Account Created and Eligibility Determined? Plan Comparison, Shopping, and Enrollment Quick Start Guide for MAhealthconnector.orgMAhealthconnector.org Use Plan Helper (2.2) View Plan Choices (2.3) Select Plan (2.4) Application Complete (2.6) No Yes View / Compare Plans (2.3) Application Complete! Family Manager (2.1) Determine Subsidy : Income, existing health insurance, and family information Overview Home Page : Initial entry point for all users Determine Eligibility : Household and family information Family Manager : Choose individuals to shop for View and Compare Plans : Review selected plans in side-by-side layout Complete Enrollment : Capture enrollment information, complete form Create an account or log-in to an existing account: Creating an account is required for all applications Plan Helper : Evaluate plans assisted by decision support tools Select Plan : Choose plan to enroll in Capture Payment Information : Enter payment preferences information Account Setup / Eligibility Plan Comparison Shopping Enrollment Determine Eligibility : Complete and submit application to receive determination