1. presents XPRIMM Insurance Report AGREGATED REGIONAL RESULTS COUNTRY RESULTS TRENDS COMPANIES RANKINGS MAJOR GROUPS

2. Country Statistics Xprimm.com – your gateway to the East

3. CEE & Turkey 18 countries Albania Bosnia Bulgaria Croatia Czech Rep. Estonia Hungary Kosovo Territory Latvia Lithuania Macedonia (FYROM) Montenegro Poland Romania Serbia Slovakia Slovenia Turkey Russia & CIS 11 countries Russia Ukraine Belarus Rep. Moldova Kazakhstan Kyrgyzstan Tajikistan Turkmenistan Uzbekistan Armenia Azerbaijan

4. December 31st, 2010 Gross Written Premium EUR 33.1 billion 2010/2009  7.40% 2009/2008  -7.63% 2008/2007  9.31% Paid Claims EUR 19.13 billion  -2.97% The CEE markets – 2010 results

5. 2008 – Hungary & Estonia – first markets hit by the crisis – massive drop on the life lines (mainly single premium and Unit-Linked) The CEE markets – the 3 years crisis history

6. 1H2009 – the downward trend covered the entire region – life and motor lines = main factors of the fall - the very small markets – still in possitive territory The CEE markets – the 3 years crisis history

7. 2009 – 1H2010 – first signs of negative trend slowing down; first markets entering on the upward trail -againg, life segment is the driver factor The CEE markets – the 3 years crisis history

8. 2010 - The “motor” dependent markets - delayed recovery - Austerity measures are drying out the small markets’ growth potential The CEE markets – the 3 years crisis history

9. Country Overall GWP Change 10/09 Regional market share 2010200920102009 EUR m. %% Albania 58.7456.583.82 0.18 Bosnia and Herzegovina 178.53173.153.11 0.54 0.56 Bulgaria 730.60859.74NA 2.21 2.79 Croatia1,251.76 1,288.05-2.82 3.78 4.18 Czech Republic6,224.27 5,447.2214.27 18.8017.68 Estonia 425.54366.8116.01 1.29 1.19 Hungary3,024.35 3,050.53-0.86 9.14 9.90 Kosovo 71.2067.805.01 0.22 Latvia 270.71317.73-14.80 0.82 1.03 Lithuania 449.46446.600.64 1.36 1.45 Macedonia 105.37101.064.27 0.32 0.33 Montenegro61.9264.22-3.58 0.19 0.21 Poland13,559.33 11,865.0814.28 40.9738.50 Romania1,988.89 2,093.25-4.99 6.01 6.79 Serbia 537.36559.98-4.04 1.62 1.82 Slovakia2,066.67 1,985.384.09 6.24 6.44 Slovenia2,094.34 2,074.320.97 6.33 6.73 CEE REGION 33,099.0730,817.527.40100.00 Note: For Bulgaria, all presented data are for January-November 2010 CEE 2010 – GWP evolution

10. Property insurance  5.3% Country OVERALL PROPERTY INSURANCE GWP % in all GWP Change 10/09 Regional market sharePaid claims Change 10/09 201020092010200920102009 EUR m. %% % Albania 7.635.9112.9829.08 0.210.170.970.6647.67 Bosnia and Herz. 20.5920.1111.532.37 0.560.57 NA Bulgaria 113.82142.1015.58 NA 3.084.05 26.5920.60 NA Croatia 181.10186.0114.47-2.64 4.905.30 91.92105.79-13.11 Czech Republic 804.13750.4612.927.15 21.7621.39 485.40377.0028.75 Estonia 62.7858.3414.757.61 1.701.66 28.3024.8413.92 Hungary 505.51509.9716.71-0.87 13.6814.53 322.67193.7166.57 Latvia 42.1545.4215.57-7.20 1.141.29 18.9816.3116.39 Lithuania 60.4464.4713.45-6.26 1.641.84 35.1935.53-0.97 Macedonia 20.7519.4319.706.79 0.560.557.757.513.18 Montenegro 6.956.4111.238.47 0.190.18 NA Poland 1,041.62859.24 7.6821.23 28.1924.49 760.00408.6086.00 Romania 251.09259.2412.62-3.14 6.807.39 86.4175.0915.06 Serbia 118.97126.2722.14-5.78 3.223.60 44.3243.701.42 Slovakia 225.66227.4110.92-0.77 6.116.48NA66.02 NA Slovenia 231.49228.3211.051.39 6.276.51 135.22181.14-25.35 CEE REGION 3,694.673,509.12 11.165.29100.00 2,043.701,556.5031.30 Note: for Bosnia and Herzegovina and Slovakia (2010) are estimations CEE 2010 – property insurance

11. Country GWP Change 10/09 Overall paid claims Claims Change 10/09 20102009 %EUR m. % Albania3.8216.42 12.5331.05 Bosnia and Herzegovina3.11NA BulgariaNA363.81 394.40NA Croatia-2.82594.72 653.42-8.98 Czech Republic14.273,299.782,861.1815.33 Estonia16.01234.49 205.3414.19 Hungary-0.862,164.311,928.1812.25 Kosovo5.0126.60 18.8041.49 Latvia-14.80157.97 218.94-27.85 Lithuania0.64270.91 306.99-11.75 Macedonia4.2748.59 48.420.34 Montenegro-3.58NA Poland14.289,204.689,283.46-0.85 Romania-4.991,292.021,282.780.72 Serbia-4.04220.38 234.68-6.09 Slovakia4.09NA1,034.12NA Slovenia0.971,242.831,239.930.23 CEE REGION7.4019,137.49 19,723.17-2.97 Note: For Bulgaria, all presented data are for January-November 2010 CEE 2010 – Claims evolution

12. Life insurance  12.6% CEE 2010 – life insurance

13. Albania 10.41 % Bosnia and Herzegovina18.78 % Bulgaria 15.04 % Croatia 26.59 % Czech Republic 46.00 % Estonia 42.87 % Hungary 53.18 % Latvia 17.25 % Lithuania 34.77 % Macedonia 5.47 % Montenegro 13.53 % Poland 58.02 % Romania 19.54 % Serbia 16.55 % Slovakia 54.50 % Slovenia 31.32 % CEE REGION 46.77 % CEE 2010 – weight of life insurance in countries portfolios

14. Motor insurance  0.14% CEE 2010 – motor insurance

15. Turkey Business line 2010 GWP2009 GWP NOMINAL EVOLUTION (%) EUR m. % TOTAL MARKET 6,842.19 5,776.16 18.46 TOTAL LIFE 1,056.30 846.40 24.80 TOTAL NON-LIFE 5,785.90 4,929.75 17.37 Accident 289.77 251.02 15.44 Health 825.90 657.31 25.65 Marine 144.62 121.41 19.12 Overall property insurance 1,439.72 1,328.42 8.38 Fire and allied perils 958.75 894.32 7.20 Damages to property 480.97 434.10 10.80 Overall motor insurance 2,741.67 2,285.52 19.96 Motor Hull 1,509.23 1,240.72 21.64 MTPL 1,232.44 1,044.80 17.96 GTPL 158.65 117.02 35.58 Other non-life insurance 185.56 169.06 9.76 All insurance lines on positive trend Market portfolio: Life ins.: 15% Non-life: 85% Motor: 40% Property: 21% Health: 12% Other: 11%

16. The CIS markets – 2010 results December 31st, 2010 Population 132.9 million Gross Written Premium EUR 3.6 billion 2010/2009  20.8% Paid Claims EUR 861 million

17. The Russia & CIS markets – 2010 results December 31st, 2010 Population 274.1 billion Gross Written Premium EUR 29.4 billion 2010/2009  15.3% Paid Claims EUR 19.9 billion

18. Russia & CIS 2010 – GWP evolution Nr.Country GWP 2010GWP 2009 GWP CHANGE 10/09 EUR m. % 1Armenia 17.16 13.08 31.1 2Azerbaidjan 147.34 142.02 3.7 3Belarus 337.09 271.60 24.1 4Kazakhstan 786.24 622.42 26.3 5Kyrgyzstan 8.61 7.53 14.3 6Moldova 55.78 52.38 6.5 7Tajikistan 16.00 9.0 77.8 8Turkmenistan 39.63 34.43 15.1 9Ukraine 2,137.49 1,781.83 20.0 10Uzbekistan 79.2 66.0 20.0 TOTAL CIS 3,624.5 3,000.3 20.8 11Russia 25,812.30 22,540.70 14.5 TOTAL CIS & RUSSIA REGION 29,436.8 25,541.0 15.3 Positive aggregate results in all CIS countries

19. Russia & CIS 2010 – Ins. Density Development perspectives

20. Project Coordinator Daniela GHEŢU Editorial Directordaniela.ghetu@mxp.ro Coordinating Editor Vlad BOLDIJAR vlad.boldijar@mxp.ro Senior Editors Oleg DORONCEANU Olesea SERGHIESCU Consultant Andreea STATE XPRIMM Insurance Report

21. Asigurăm Viitorul Împreună Tendinţe de Dezvoltare şi Protecţie a Societăţii Piaţa de asigurări 20 de ani de existenţă