1. Georgia Department of Labor IDENTITY THEFT Presenter: Racquel Robinson

2. the “Everyone Own The Georgia Department of Labor has adopted the “Everyone Owns Integrity” concept. We aim to maintain the integrity of the Unemployment Insurance program through prevention and early detection of improper payment of UI benefits.

3. St  In 2010, Georgia ranked no. 4 on the Consumer Sentinel Network State Complaint Rates list:  9, 404 complaints of identity theft filed  31% of the complaints were because of fraudulent use of government documents or benefits  7% Employment-related fraud  Five of GA’s largest metropolitan areas are in the top 50 rankings for identity theft-related consumer complaints Statistical Data for 2010

4. UI claim filed by someone other than the owner of the SSN Individuals working under a stolen SSN State/National Directory of New Hires Wages reported incorrectly Tips and leads Out of State wages Some Identity Theft Detection Points

5. Affidavit to Verify Lawful Presence in the U. S. Reporting Fraud and Abuse website application Fraud and Identity Theft Prevention

6. AFFIDAVIT PROCESS Georgia law, one-time requirement Deterrent for committing fraud Valid government-issued picture identification UI benefits are not paid until the requirement is satisfied Failure to meet affidavit requirements result in a disqualification of benefits

7. Reporting Fraud and Abuse Online form is available on the Georgia Department of Labor website to report fraud and identity theft. http://www.dol.state.ga.us/spotlight/sp_reporting_ui fraud_and_abuse.htm Forms are forwarded to the UI Integrity Unit for investigation

8. Reporting Fraud and Abuse Individuals complete the Reporting Suspected Unemployment Insurance Fraud and Identity Theft form when someone is using their SSN or they are aware of someone using another individual’s SSN to file a fraudulent UI claim and/or receiving UI benefits. Forms are sent to the UI Integrity Unit

9. Created in 2008 to spearhead statewide leadership in detecting and investigating identity theft and enforce fraud prevention related to the UI program. UI INTEGRITY UNIT

10. Claimant attempts to file a UI claim and a claim already exists using his/her SSN and the wages do not belong to the individual attempting to file Non-claimants report use of his/her SSN to earn wages in the state of Georgia Direct deposits erroneously made to an unknown bank account Reports of forgery of Georgia Department of Labor checks Types of Investigations

11. Integrity Investigation Investigator requests that the complainant submit a written and signed statement detailing the complaint Statement must include the full name, date of birth, social security number, mailing address and telephone number. Must provide a copy of the SSN and government issued picture ID

12. Individuals are advised to file a police report and notify the Federal Trade Commissioner when reporting identity theft: Online: http:/ftc.gov/idtheft Telephone: 1-877-ID-THEFT (438-4338) Mail: Identity Theft Clearinghouse, Federal Trade Commission, Washington, DC 20580 Integrity Investigation

13. Verify the wages reported under the SSN in question are correct Request a certified copy of SSN Request verification of assignment from the Social Security Administration If SSN belongs to the complainant, benefits are suspended until investigation is complete If SSN belongs to the claimant, claimant must report in person to the Career Center to provide a copy of the social security card and a government issued picture ID and a statement regarding date and location SSN was obtained Individual Attempts to File for UI Claim already exists

14. Verify the wages reported under the SSN in question are correct Request a certified copy of Social Security card Request verification of assignment from the Social Security Administration If SSN belongs to the complainant, Wage Investigation Group updates the wage record accordingly If SSN does not belong to the complainant, notification of results are sent. Investigation is closed. Non-Claimant reports use of SSN to work and earn GA wages

15. Establishment of overpayment if SSN of perpetrator can be located. Fraud penalties for misrepresentation Disqualification for the remaining quarter plus four additional quarters. Consequences of Investigation

16. Transaction to maintain a database of social security numbers reported for identity theft and fraud from all sources – When claims are filed and run in nightly processing, the claims check the database and flag claims filed Implement real time SSA Verifications Future Developments

17. For more information or questions: Please contact Chief of UI Integrity Unit, Lloyd Romans at 404.232.3197 UI INTEGRITY UNIT