1. Copyright© 2010 WeComply, Inc. All rights reserved. 5/10/2015 Workplace Bullying

2. Copyright© 2010 WeComply, Inc. All rights reserved. 5/10/2015 Workplace Bullying

3. Copyright© 2010 WeComply, Inc. All rights reserved. 3 What Is Workplace Bullying? Workplace bullying: Unwelcome behavior that humiliates or intimidates a co-worker or otherwise sabotages his/her performance Forms of bullying: Hostility Abuse Abuse of power Deceit and sabotage Other Bullying also includes behavior that is not covered by anti-harassment and anti- violence laws

4. Copyright© 2010 WeComply, Inc. All rights reserved. 4 The Toll Companies that allow bullying have issues with employee morale, productivity and retention Individuals may be distracted and/or seek work elsewhere to protect their health Physical illnesses from prolonged stress Psychological disorders - e.g., anxiety, compulsive behavior, depression Substance abuse from attempts to cope

5. Copyright© 2010 WeComply, Inc. All rights reserved. 5 In the news…

6. Copyright© 2010 WeComply, Inc. All rights reserved. 6 Anti-Bullying Law and Policy Some forms of bullying are illegal: Assault and battery Retaliation Discrimination and harassment based on protected characteristics Defamation Many countries have passed comprehensive anti-bullying laws Many states are considering similar legislation It is our policy that every employee, regardless of his or her position, deserves to be treated with civility, dignity and respect.

7. Copyright© 2010 WeComply, Inc. All rights reserved. 7 Anti-Bullying Law and Policy (cont’d) Some forms of bullying are illegal: Assault and battery Retaliation Discrimination and harassment based on protected characteristics Defamation Many countries have passed comprehensive anti-bullying laws Many states are considering similar legislation It is our policy that every employee, regardless of his or her position, deserves to be treated with civility, dignity and respect.

8. Copyright© 2010 WeComply, Inc. All rights reserved. 8 Hostility Unacceptable behavior: Shouting, yelling, spiteful remarks or "fighting words“ Pounding on tables, slamming doors, stomping, kicking or breaking things Giving others the "silent treatment" or refusing to communicate or cooperate Staring disdainfully or threateningly at co-workers Otherwise expressing anger in an intimidating or threatening way

9. Copyright© 2010 WeComply, Inc. All rights reserved. 9 Pop Quiz! Which of the following best describes how anger should be dealt with in our organization? A.Repress it. B.Express it in a non-intimidating way. C.Use the silent treatment. D.Use bodily or facial expressions rather than “fighting words.” E.Express it in writing rather than verbally.

10. Copyright© 2010 WeComply, Inc. All rights reserved. 10 Abuse Abuse: Targeting a co-worker for mistreatment Forms of abuse: Humiliation Harassment Isolation Combativeness Violence

11. Copyright© 2010 WeComply, Inc. All rights reserved. 11 Abuse of Power Abuses of power by supervisors and other decision-makers include – Retaliation Unrealistic expectations Unfair rules Arbitrary decisions Improper motives

12. Copyright© 2010 WeComply, Inc. All rights reserved. 12 In the news…

13. Copyright© 2010 WeComply, Inc. All rights reserved. 13 Deception and Sabotage Examples of deception and sabotage include – False accusations Defamation Stealing credit Withholding information/resources Otherwise setting up a co-worker to fail

14. Copyright© 2010 WeComply, Inc. All rights reserved. 14 Psychological Causes of Bullying Bully may be an executive, supervisor, co-worker, vendor or client/customer Causes of bullying include – Sense of entitlement Insecurity Lack of empathy Mental illness

15. Copyright© 2010 WeComply, Inc. All rights reserved. 15 Our Anti-Bullying Policy Our policy prohibits – Intimidating others through expressions of hostility Belittling or demeaning others through ridicule, etc. Engaging in behavior intended to torment, isolate or mistreat another Mistreating others through inappropriate punishments, unfair assignments, etc. Using deception to defame or discredit another's performance Taking pleasure in/disregarding negative effects that one's behavior may have on someone else

16. Copyright© 2010 WeComply, Inc. All rights reserved. 16 In the news…

17. Copyright© 2010 WeComply, Inc. All rights reserved. 17 Enforcement Our anti-bullying policy applies to – All employees Workplace interactions with all others Retaliation against someone for making a complaint in good faith is strictly prohibited You must report violations of our anti-bullying policy to the appropriate individuals What does our anti-bullying policy mean? Jerks in the workplace won't be tolerated!

18. Copyright© 2010 WeComply, Inc. All rights reserved. 5/10/2015 Final Quiz

19. Copyright© 2010 WeComply, Inc. All rights reserved. 5/10/2015 Questions?

20. Copyright© 2010 WeComply, Inc. All rights reserved. 5/10/2015 Thank you for participating! This course and the related materials were developed by WeComply, Inc. and the Association of Corporate Counsel.