1. Houston Chapter PMO Special Interest Group July 8th 11:30am-1pm Chris Spivey Baker Hughes, Inc.

2. Objective Provide a framework for Project Governance Provide a real-life model for Change Empower new thinking

3. Project Governance section adapted from:

4. Project an individual or collaborative initiative that is carefully planned and designed to achieve a particular aim the way that a city, company, etc., is controlled by the people who run it Governance Definitions:

5. Project an individual or collaborative initiative that is carefully planned and designed to achieve a particular aim THIS AIM WILL INVOLVE CHANGE the way that a city, company, etc., is controlled by the people who run it THERE IS A WAY TO CONTROL THIS CHANGE Governance

14. Change The world hates change, yet it is the only thing that has brought progress – Charles Kettering – holder of 186 patents “When it comes to technology…if you’re not part of the steamroller, you’re part of the road.” Stewart Brand – editor of the Whole Earth Catalog.

15. “No one wants to die. Even people who want to go to heaven don't want to die to get there. And yet death is the destination we all share. No one has ever escaped it. And that is as it should be, because Death is very likely the single best invention of Life. It is Life's change agent. It clears out the old to make way for the new. Right now the new is you, but someday not too long from now, you will gradually become the old and be cleared away. Sorry to be so dramatic, but it is quite true.” Steve Jobs – technology guy – change agent

16. Elisabeth Kubler-Ross M.D.

17. Stages of Grief Denial Anger Bargaining Depression Acceptance

18. Adapted from: Elisabeth Kübler Ross & David Kessler, On Death and Dying - 1969 5 Stages of End User’s Technology Grief “This will never happen…” -- “Another IT Project. Riiiiiight…” -- “They will fail.” “We can make sure this will not happen…” “They WILL fail” “Obviously, that will never work here. We are too unique. How can they not know that?” “… just recreate my same reports like they are in the current system, please. Thank you! Y’all are AWESOME!” “…Oh, was there a meeting invite? Sorry, I must have missed it in the 226 other urgent emails from that day. Sorry. Check my calendar, maybe there are a few open minutes next month. So sorry…” “Wait ‘till I show what WE built!” – “We wanted it to be blue and purple and in French and in Latin and what do you mean ‘Phase 2’? – we need it NOW! Denial Anger Bargaining Depression Acceptance

19. Example 1: Excel

20. Example 2: Christ’s journey to the cross Denial Hebrews 5:7 “During the days of Jesus' life on earth, he offered up prayers and petitions with fervent cries and tears to the one who could save him from death, and he was heard because of his reverent submission.” Matthew 16:24 “Whoever wants to be my disciple must deny themselves and take up their cross and follow me.” Anger Cleared the temple - Matthew 21:12-13; Mark 11:15-18; Luke 19:45-46; and John 2:13-17 Bargaining Matthew 26:42 - “My Father, if it is possible, let this cup pass me by. Nevertheless, let it be as you, not I, would have it.” Depression Luke 22:43-44 - “there appeared to him an angel from heaven, strengthening him. And being in an agony he prayed more earnestly; and his sweat became like great drops of blood falling upon the ground” Acceptance John 19:30 - “It is finished!”

21. Example 3: Performance issue

23. Project an individual or collaborative initiative that is carefully planned and designed to achieve a particular aim THIS AIM WILL INVOLVE CHANGE the way that a city, company, etc., is controlled by the people who run it THERE IS A WAY TO CONTROL THIS CHANGE Governance