1. Responsible CarE® Responsible care Coordinator Roles and Responsibilities Dan Roczniak and David Sandidge Director, Responsible Care American Chemistry Council May 31, 2011

2. How Responsible Care Enhances ACC Membership
Advocacy Foundation
Industry Leadership
Commercial / Supply Chain Connect
EHSS Performance Improvement
Technical Support
Best Practice Sharing
Regulatory Compliance Education
Management Systems Integration

3. The Responsible Care® Edge
VISION
Responsible Care is the gold standard for industry voluntary performance programs.
LEADERSHIP
Responsible Care is the mark of leadership and innovation in environment, health, safety, and security.
IMPACT
Responsible Care companies impact federal, state, and local policy.
For American Chemistry, the Responsible Care® initiative is the ethical framework around which we operate. It represents the gold standard for industry voluntary performance programs. It is often emulated, but no other initiative exists with such breadth, tenure, rigor and leadership. For twenty years, members of the American Chemistry Council and their Responsible Care Partners have significantly improved their environmental, health, safety and security performance through the Responsible Care initiative. Responsible Care has been recognized by government, non-governmental organizations, and other industries at the local, national and global levels.

4. Responsible Care® Companies Can Boast
ACC companies have an employee safety record more than four and a half times safer than average of U.S. manufacturing sector as whole, and twice as safe as the broader chemical sector.
Since 1995, the number of distribution incidents among Responsible Care member companies declined 45%, while volume of chemicals shipped increased 10%.
Since 1995, reduced process safety incidents by 46%.
Since 1988, reduced releases to the environment by 78%.
Companies can take pride in being part of Responsible Care and put a quantitative value on a qualitative service.

5. Leadership

6. Leadership
Leadership in the Responsible Care program is intended to function in several ways
Leadership within your organization is characterized by commitment from your senior management team through the organization to each employee
Leadership within the ACC and Responsible Care program is involvement in the program development and direction through boards, committees and other ACC member led activity

7. Internal Leadership
Without Senior Management support you cannot effectively implement Responsible Care
Without employee level buy in and acceptance the implementation will be a paper exercise
Senior management must understand the guiding principles and the obligations of membership in order to fully commit and demonstrate ongoing support of the implementation within your company

8. External Leadership
Becoming involved in the chemical industry community
Communicating with stakeholders about your operations and environmental, health and safety and security programs to support the goal of continuous improvement
To promote Responsible Care through your business supply chain and assisting others

9. Guiding Principles
Required to be signed by Executive Contact (Senior Management Rep.) for your company
Should be posted and displayed within the organization
Need to be understood and able to demonstrate or explain how your company is supporting, doing or promoting each principle as part of your operations and Responsible care management system

10. Documents
Guiding Principles are different from technical specifications
Guiding Principles are signed and communicated to organization
Codes of Management Practices are the key documents outlining the practices to be implemented
Technical Specification are central documents used for third party certification

11. Guiding Principles

12. Role of the CEO
Discussion Question: How does your CEO communicate organizational vision or initiatives today?

13. Role of the CEO Sets direction Establishes priorities and focus
Develops organizational vision and enlists staff and employees to share and work toward that vision
Directs resources and personnel toward support of goals and objectives
Establishes and re-enforces company culture and beliefs.

14. CEO Responsible Care Checklist
Do I view our successful implementation of Responsible Care as a personal achievement?
Is the full implementation of Responsible Care captured as a key component in our company’s strategic plan?
Do I regularly discuss our company’s commitment to continuous performance improvement through Responsible Care, both internally with employees and externally with key stakeholders including government officials, educators and plant community representatives?
Does our company’s Board understand the implications of Responsible Care? Does the Board receive reports on our company progress?

15. CEO Responsible Care Checklist
Do I routinely factor Responsible Care into the business planning process? Are our business managers discussing Responsible Care internally and externally? Am I satisfied with other feedback? Am I responsive to requests for personnel and other resources to accomplish Responsible Care?
Have employees established Responsible Care performance goals, and are they evaluating these goals?
Are management systems established for fully implementing the Responsible Care management system? Are timetables established for third-party certification? Am I satisfied with my company’s progress?

16. CEO Responsible Care Checklist
 Are Responsible Care messages regularly included in our company’s newsletters, quarterly reports, annual reports, etc?
Does my company submit its performance measure data to ACC in a timely manner? How does my company’s performance compare with other Responsible Care companies?
Do we regularly compare the performance of our company against that of other companies of similar size? 

17. Coordinator Challenges
Discussion Question:
What do you see as your biggest challenge in getting your Senior Management to support Responsible Care within your organization?

18. Role of the Responsible Care® Coordinator
The Responsible Care Coordinator serves as the focal point within the company for Responsible Care implementation activities as well as the liaison between GPCA Responsible Care staff and the company.

19. Choosing a Responsible Care Coordinator
The Responsible Care Coordinator should have-
Strong organizational ability
Access to Senior Management
Good relationships across the organizations operational and functional areas
Understanding of organizations operations and processes
Ability to work with a variety of people and functional areas
When lifting a heavy load, get help!
When implementing Responsible Care-
Get Help from your team!

20. Build a Team Build a strong team to speed organizational
The Responsible Care Coordinator is not the sole implementer of Responsible Care within your organization!
Need to build a team to help with specific tasks and development aspects
Make specific assignments for short duration to gain larger acceptance
Over communicate with team and Senior management
Build upon existing programs or systems when ever they are working and available but don’t settle for that’s how we always did it here answers!
Build a strong team to speed organizational
Buy in and to spread implementation
tasks to functions and areas.

21. RC Coordinator Responsibilities and Accountabilities
Develop a plan for the implementation of Responsible Care into the organization
Coordinating the certification of headquarters and facilities to the RC technical specification
Reporting of performance metrics
Other Responsible Care obligations of membership

22. Other Coordinator activities-
Maintain ongoing communications with senior management on a predetermined agenda of Responsible Care activity
Obtain and allocate resources, including people and time.
Review the progress of the overall initiative and recommend corrective actions as needed
Establish key resources at every facility within the company to assist in implementing Responsible Care
Coordinate internal and external communications about the initiative
Work closely with the company’s Executive Contact to support his/her participation with the Responsible Care program

23. Employee Responsible Care Involvement
Employees at all levels have a role to play in the successful implementation of Responsible Care
Employees will need training and resources to help them understand the program, how it is being implemented within the organization and their roles
Responsible Care should tie to existing environmental, health and safety and security activity

24. Coordinator Challenges
Discussion Question:
What do you see as your biggest challenge in getting your employees to support Responsible Care within your organization?

25. Other Responsible Care Roles
Member mentor- working with other chemical manufacturers to become involved and assisting them with implementation
Partner sponsor- sponsoring a Responsible Care Partner company (non-manufacturing) entering the program and moving toward certification and implementation

26. Responsible Care Implementation Philosophy
Look at this entire process as-
“What can we learn from this to improve our
EH&S performance and our company’s bottom line?”
and not as
“This is just something to get through”!

27. Coordinator Helpful Hints
Form a Responsible Care Implementation Team with Code Stewards
Depending on organization size and structure you may need interlocking team structure
Establish an executive level steering team led by CEO / Executive Contact
Establish regular meeting schedule with the Implementation Team with periodic reports to the Steering Team

28. Coordinator Helpful Hints
Code Stewards manage implementation of Code practices within their functional areas
Some type of periodic Code self assessment and implementation evaluation is helpful
Integrate existing activities into the Code Management Practices
Work with interested parties first; build on successes

29. Discussion Questions
Develop an agenda for a Steering Team Kickoff Meeting.
What are the biggest challenges a Coordinator faces?
Develop an “elevator speech” for Responsible Care.
What kind of introductory communications would you recommend at your company?
Develop an agenda for a introductory meeting with the plant workforce.