1. An Introduction to the JISC TILE Project TILE was tasked with three objectives in relation to the onward development of HE library and Information Environment services to investigate the scope & scale of Library 2.0 in UK HE –i.e. current library uses of Web 2.0 applications and services to identify the most significant related challenges (‘Pain Points’) facing library systems development –& document using the methodology of the international e- Framework to propose a high level library domain model positioning these challenges in a library ‘business process’ context –which might assist library service partners to develop a shared articulation of service objectives and functions

2. TIEL Towards Implementation of Library 2.0 & the e-Framework First year History students searching for Napoleon Also borrowed … They downloaded … They rated this resource as … They also recommended... Ken ChadDavid Kay Ian Chowcat Phil Nicholls Paul Bacsich Mark van Harmelen

3. Supermarkets “Supermarkets gain valuable insights into user behaviour by data mining purchases and uncovering usage trends. Further insights are gained by analysing purchasing histories, facilitated by the use of store loyalty cards.” Dave Pattern, University of Huddersfield – TILE Workshop – December 2008

4. Libraries…? “Libraries could gain valuable insights into user behaviour by data mining borrowing and uncovering usage trends. Further insights are gained by analysing borrowing histories, facilitated by the use of library cards.” Dave Pattern, University of Huddersfield – TILE Workshop – December 2008

5. Concentrate and characterise the intelligence (patterns of user activity) existing in HE systems at institutional level in order to deliver ‘webscale’ services of value throughout the community – to undergraduates & researchers, to lecturers & librarians and the institutions themselves.

6. Not in initial specification My Context My Interests Keywords My Activity LMS/VLE/etc Click streams TILE Pain Point Deriving Context My Parameters Incl. Location & Override My Studies Modules from VLE or VRE My Publications Academic Standing My Networks e.g. FaceBook Subject Networks User controlled HE ‘controlled’ Automated My Responses Bookmarks Reviews & Ratings My I.D. From VLE or Registry?

7. With critical mass of activity data from ‘Day 1’, this brings to life the opportunity to embrace and curate user contribution (UGC including ratings, reviews, bookmarks, lists) Barriers to contribution & use of contributed information will be as low as possible Benefits of contribution will be clearly visible with real promise of being useful

8. TILE Pain Point 2 Enabling Contribution Create Author Curate Sustain Persist Enhance Catalogue Tag Google Scholar COPAC SUNCAT Local Catalogue Repositories Archives Mash Reuse Publish Expose Liberate Consume Use Discover Search Locate Deliver Access Request Authorise Approve Validate Recom- mend Rate Review Intute Local VLE BL LibraryThing WorldCat My Website Metadata only Metadata + Resource Business Processes Services OER Library 2.0 ‘Catalogue Related’ Activity Examples

9. “The online catalog of CSU Libraries holdings includes user-generated ‘tags’ and other recommended books associated with individual titles.” “ Debbie shares her research experience with other history students in the CSU social networking space.” California State University (2008) http://www2.cdl.edu/ats/http://www2.cdl.edu/ats/

10. What? The Services How? The Data

11. Distributed … Content anywhere Catalogue anywhere Concentration of … Context data Catalysing contribution Across … An Institution A Consortium The national system Global communities What do undergraduates elsewhere read? What’s the economics take on this topic? What’s did last year’s students download most? Did anyone highly rate a textbook? What’s recommende d in the VLE?

12. The TILE public deliverables are individually available for download from http://misc.jisc.ac.uk/tile http://www.sero.co.uk/jisc-tile.html TILE 01: The TILE Project - An introduction TILE 02: Recommendations TILE 03: Library 2.0 Perceptions and responses in UK HE TILE 04: Library 2.0 Survey Charts TILE 05: Library 2.0 Survey Open Responses TILE 06: TILE Library Domain Model TILE 07: Creating Context & Enabling Contribution – Architectural Proposals TILE 08: Creating Context & Enabling Contribution – e-Framework SUMs TILE Deliverables