1. Negotiated Rulemaking - Loans Team Package II Betsy Mayotte, ASA Vicki Shipley, NCHER 1 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

2. Disclaimer This material is for informational purposes only and is not intended to serve as legal advice. Individuals are advised to consult their own legal counsel to determine the issues particular to their own situation and any results that may apply. 2 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

3. Background Guarantor Issues Lender/Servicer Issues What’s Next Resources 3 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

4. Package 2 Agenda Forbearances Administrative Wage Garnishment Rehabilitation Enrollment Reporting Closed School Discharge Perkins Loans FFEL Repayment Disclosures Minimum Loan Period for Transfer Students Participation Rate Index FFEL/DL Alignment 4 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

5. Effective Dates  Package II – Generally effective 7/1/2014 – Voluntary early implementation for some provisions – Final Rule November 1, 2013 5 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

6. Administrative Forbearance  New rules will allow administrative forbearance to a borrower who is delinquent at the beginning of an authorized period of forbearance  682.211(f) 6 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

7. Lender 60-Day Repayment Disclosure Requirements  No longer required to provide “difficulty making payment” disclosure if payment issue has been resolved  Timeframe to send 60 day delinquency notice changed from 5 calendar days to 5 business days  682.205(a)(4) 7 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

8. Military Forbearances  Allows mandatory forbearance for service that is eligible for partial loan repayment under any Department of Defense program – Adds this forbearance for Direct Loans Borrower must request and provide documentation 682.211(h) 8 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

9. Post 270-Day Forbearances  Current rules allow verbal forbearances for both programs up to 270 days past due – DL allows after 270 days up to transfer to collections – FFELP only allows written after 270 days past due  New rule will allow limited verbal forbearance under both programs for loans 270 days past due or more where: – No claim has been paid under the FFELP – Loan has not been transferred to DL collections  120-day limit – Can be used multiple times but not consecutively – 682.211(d) 9 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

10. Regaining Title IV Eligibility  Borrower gets one opportunity to renew his/her eligibility for title IV assistance.  Making payments under rehab doesn’t trigger – must actually obtain new Title IV funds  “On-time” now within 20 days of due date rather than 15  682.200(b) 10 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

11. Closed School Discharge  Desire to specify an exceptional circumstance and tie timeframes more closely to real life occurrences of schools closing  To qualify for closed school discharge, borrowers must have attended within 120 (rather than 90) days of school closure – Other eligibility rules remain the same – 682.402(d) 11 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

12. Closed School Discharge  Exceptional circumstances may include, but are not limited to: – The school’s loss of accreditation; – The school’s discontinuation of the majority of its academic programs; – Action by the State to revoke the school’s license to operate or award academic credentials in the State, or – A finding by a State or Federal government agency that the school violated State or Federal law – 682.402(d) 12 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

13. When is a School Not a School?  For purposes of closed school discharge a school IS: – The school’s main campus and/or – Any location or branch of the main campus  A school is NOT: – A single program – Most but not all of a schools programs – 682.402(d) 13 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

14. FFELP and DL Clean-up  Longest Issue Paper EVER!  Deleted much of origination language from FFEL – added to DL as needed  Inducement language 14 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

15. Transfer of Credits  For students transferring into clock hour or credit hour schools with no standard terms  Current rules only allow new loan origination – For remainder of program if program is less than academic year in length or – For remainder of academic year but only – If school accepts credits from “old” school  Borrowers will no longer have to worry about the ramifications of transferring to a school that does not accept credit or clock hours from the previous school  685.301 15 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

16. Perkins Cancellation  Teacher Loan Forgiveness/employment based forgiveness – Borrower who does not complete year for FMLA reasons still gets credit as year worked Must have completed at least half of year  Borrowers who change employment but maintain same cancellation progression category maintains status  674.52(c)(1) 16 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

17. Other Perkins Changes  On-time repayment definition for rehab changed from 15 to 20 days  Perkins loans made prior to 1982 can now be assigned to ED without an SSN  Eliminates debt to income provisions for economic hardship deferment  Aligns graduate fellowship deferment requirements with those of the FFEL and DL 17 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

18. Questions? 18 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

19. First Things First.. 19 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

20. Guarantor Specific Issues  Regaining Title IV Eligibility  Loan Rehabilitation  Loan Rehabilitation-AWG  Administrative Wage Garnishment 20 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

21. Loan Rehabilitation  All loan rehab payments must be “reasonable and affordable” (R & A) and agreed upon by loan holder and borrower. – Cannot be balance based  §682.405 (b) §685.211(f) 21 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

22. Loan Rehabilitation  *Guaranty agency must determine a borrower’s initial reasonable and affordable payment amount based on the “15% formula”. – IBR formula used but NOT an IBR payment – 15% of AGI – 150% of poverty level/12 – New 7/1/2014 IBR rules will not apply here – No other IBR rules apply  §682.405 (b) §685.211(f) – *Red denotes changed or new from Proposed Rule 22 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

23. Loan Rehabilitation  If borrower objects to 15% formula payment, payment Financial Disclosure for Reasonable and Affordable payment form must be collected and payment determined  Borrower can then choose which payment they prefer  Payment can be as low as $5  §682.405(b)(1)(iii) (A)  §685.211(f)(1)(i)(A) 23 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

24. Loan Rehabilitation  New ED-approved form for gathering financial information if 15% formula payment amount is rejected by the borrower.  Form includes consideration for family size and specific expenses.  Borrower may be asked to provide documentation to support the request. 24 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

25. Loan Rehabilitation  Rehab agreement due to borrower within 15 days of payment determination  Rehab Agreement must include: – Borrower’s reasonable and affordable payment amount. – A prominent statement that the borrower may object orally or in writing to the R & A payment amount. – Method and timeframe for raising such an objection… 25 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

26. Loan Rehabilitation – An explanation of any other terms and conditions required for loan to be rehabilitated – The effects / benefits of having a loan rehabilitated. – Amount of collection cost to be added to the unpaid principal when the loan is sold May not exceed 18.5%  §682.405(b)(1)(v)   §685.211(f)(1)(iii) 26 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

27. Additional Restrictions Prohibited Guarantors and ED may not impose additional requirements for borrowers to rehabilitate. Requiring updated contact information not considered an additional requirement so is allowed Requiring a signed rehabilitation agreement is allowed §682.405(b)(1)(v) and §685.211(f)91)(iii) 27 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

28. Loan Rehabilitation  GA must limit contact with the borrower whose loan is being rehabilitated to: – Collection activities that are required by law or regulation. – Communications that support the rehabilitation.  §682.405(b)(1)(x) 28 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

29. Loan Rehabilitation - AWG  Administrative Wage Garnishment must be suspended after 5 voluntary payments – Unless otherwise instructed by borrower – Does not supersede other suspension requirements – Benefit can only be used once – GA must notify if AWG resumes, but hearing and notice requirements do not apply.  Adjustments can be made to the voluntary payment amount – should be agreed to and reflected in the written rehabilitation agreement.  §682.405(a)(3)  §685.211(f)912)(i) 29 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

30. Administrative Wage Garnishment  30-day notice still required prior to initiating garnishment proceedings. Must include – Nature and amount of the debt. – Intention to collect the debt through deductions from disposable pay. – An explanation of the borrower’s rights. – Deadlines by which the borrower must exercise those rights. – Consequences of failure to exercise those rights in a timely manner.  §682.410 (b)(9)(i)(H) 30 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

31. Administrative Wage Garnishment  GA must still offer borrower reasons to object to AWG. Reasons include: – Existence of the debt. – The amount of the debt – Enforceability of the debt. (New for 2014) – Amount of collection cost exceeds the permissible amount – Financial hardship caused due to the amount or at the withholding rate proposed in the notice.  §682.410 (b)(9)(i)(E)(1) 31 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

32. Administrative Wage Garnishment  Borrower’s objection due to financial hardship due to amount of AWG: – Borrower must provide proof of income and expenses – GA must lower if required by hearing official – Borrowers financials are in sync with “collection financial standards” set by IRS – Lowered order in effect for six months – GA may increase, but must notify borrower and give opportunity to object – Borrower may object to amount at any time, but GA is not required to consider until six months after prior order issued  §682.410(b)(9)(i) 32 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

33. Administrative Wage Garnishment  Borrower will have 30 days from AWG notice to submit written request for hearing – If received timely, GA may not issue withholding order until hearing completed and decision rendered – Must be completed within 60 days Can be extended if borrower raises objection not previously raised – If not received timely, withholding order must be issued Hearing and decision must still be completed within 60 days – Withholding order must be suspended if hearing not completed on 61st day – even if extension granted  §682.410 (b)(9)(i)(J) 33 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

34. Administrative Wage Garnishment Miscellaneous Bits  Hearing official may not be under the supervision/control of the head of the guaranty agency, “or of a third-party servicer or collection contractor employed by the agency.”  All oral communications — except for hearing logistical issues — with any representative of the guaranty agency or with the borrower are made within the hearing of the other party – Copies of any written communication with either party are promptly provided to the other party.  §682.410(b)(9)(i)(I) 34 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

35. Administrative Wage Garnishment  Employer in receipt of AWG order must withhold smaller of: – Amount specified in the AWG order. – 15% of the borrower’s disposable pay (as permitted by section 488A(a)(1) of the HEA) – Cumulative amount of all orders not to exceed 25%  Federal loans receive priority over other orders other than family support.  §682.410 (b)(9)(i)(K) 35 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

36. Negotiated Rulemaking & Pending Regulatory Changes  Additional resources/references can be obtained by accessing the NCHER Negotiated Rulemaking 2011-2013 web-link:  http://www.ncher.us/?page=158 http://www.ncher.us/?page=158  Neg Reg pages  http://www2.ed.gov/policy/highered/reg /hearulemaking/2011/index.html http://www2.ed.gov/policy/highered/reg /hearulemaking/2011/index.html 36 2013 Knowledge Symposium November 5-7, 2013 ● St. Pete, Florida

37. Questions and Discussion